• Movie Studio

  4 answers, most recent on 12/13/2017

  [Solved] Can not import MOV files
  I have VideoDeluxe15Plus and can not import MOV files (from Canon D6). There are no problem in older version VideoDeluxe13Plus and MovieEditProPLus. What is wrong with my VideoDeluxe15Plus? Darek
• Movie Studio

  6 answers, most recent on 12/25/2017

  [Solved] Audio out of sync with Pro Plus for VR MP4 files
  Hi, I can't fix it and tried for a week now. I have a VR camera, simple one. it makes side-by-side videos and audio. The audio is absolutely fine inside the project. Every second is played how is should be. When I export to a MP4, side-by-side, I
• Music Maker

  9 answers, most recent on 5/26/2018

  [Solved] Instruments Locked Items and Activation ?'s
  Attn Magix Team! I am in process of unlocking various previous editions in the new MM Plus Edition. I would like to see an official list of what to expect in content and features (what was offered in each out of the box) without having to install
• Movie Studio

  3 answers, most recent on 11/17/2017

  [Solved] Clips "sticking together" (not grouped)
  Movie Edit Pro Plus - v. 16.0.1.22 UDP3Windows 10 x64 I've been experiencing an extremely irritating behavior from my MEP-Plus. I'm not sure when it started, I just hadn't noticed it before the last couple of months.It involves unrequested "sticking
• Music Maker

  One answer, on 11/12/2017

  [Solved] Headphones don't work.
  Hey, I need help. My USB headphones don't work with magix, they work fine with everything else but this program, which makes it a lot more difficult to work with, so i would love to know how to make this work. I have a windows 7 desktop pc and i'm
• Movie Studio

  18 answers, most recent on 10/4/2017

  [Solved] Failed installation of update
  I have (had) the following version of Movie Edit Pro on my computer: MAGIX Movie Edit Pro Plus, Version 16.0.4.119 (UDP3), UG Code 8426 KA4. Yesterday I received a message that an important update to the software was available so I followed the
• Video Pro X

  8 answers, most recent on 9/26/2017

  [Solved] Saving, Exporting individual edited tracks in VPX 2017
  I am starting a series of video projects with a couple other guys who are mac based and use FCP (both X and 7Express). Coming from Samplitude ProX, I can export audio tracks as .wav files. I'd like to be able to do a similar thing with video/audio
• Movie Studio

  2 answers, most recent on 9/17/2017

  RE: [Solved] MEP Premium - Update or Upgrade?
  Hi . . . . a screen advert offering an upgrade to the 2018 Version at a time constrained (matter of days) limited Offer . . . . . This would suggest you were running either the Basic or Plus version and the upgrade was for the Premium version. Check
• Movie Studio

  2 answers, most recent on 9/17/2017

  [Solved] MEP Premium - Update or Upgrade?
  I have, or rather had, MEP Premium and attempted, what I assumed was the major update that had been promised – Pixelan plug-ins for one I knew could not be accessed. I had actually thought though that there was to be no more annual new editions so
• Movie Studio

  27 answers, most recent on 9/15/2017

  [Solved] Adding addition software content
  I have recently upgraded to MEP2018 Plus Premium, it was supposed to have included the program Isotope Elements as additional content. When I go to "Activate content pack(s)". it does not appear. The product is registered and updated. I have been
• Other products

  3 answers, most recent on 9/6/2017

  RE: [Solved] Is it all about Soundtracks?
  Hi, I suggest Movie Edit Pro Plus or Premium, presently on sale with many addons, especially if you want to do any editing to your video. Otherwise, you can use MusicMaker Live or Premium in which you can import your video and make minor
• Movie Studio

  3 answers, most recent on 8/13/2017

  [Solved] Multicam mode mute hides video
  I've just downloaded a trial copy of MEP plus, and I'm trying to get multicam mode working. I have 4 tracks selected as source, I'm using a 5th track (audio only) as the multicam master. I'd like to only hear the master track as I cut, but if I mute
• Movie Studio

  One answer, on 7/12/2017

  [Solved] MAP2017+ ; a problem with mutli-cam
  Don't get me wrong, generally I like MEP (2017 Plus).  But it can be infuriatingly cranky. A facility I use a lot is multi-cam. I like the flexibility to substitute one shot for another and drag cuts along the timeline. [It has some idiosyncrasies
• Music Maker

  2 answers, most recent on 7/6/2017

  [Solved] No volume :-(
  I just purchased and installed Music Maker Plus Windows Store Edition and attempted to use it on a Microsoft Surface Pro 3, and cannot listen to any of the demos, or create my own songs because I have no volume. I have tried everything but to no
• Movie Studio

  19 answers, most recent on 11/3/2019

  [Solved] New Blue Titler EX problem
  I have Movie Edit Pro 2017 Plus, version 16.0.4.102. When I use the New Blue Titler EX the text that is brought into MEP is leaning over to the left and it is black and white no matter what colors I use in the Titler application. Anyone else having
• Movie Studio

  3 answers, most recent on 7/14/2018

  [Solved] Hitfilm stylized pack
  I just purchased Movie Edit Pro 2017 Plus with new blue essentials 3 and 4, and Hitfilm stylized pack. I can't figure out how to get MEP to recognize the hitfilm plugins. Can somebody help?
• Movie Studio

  22 answers, most recent on 1/19/2019

  [Solved] Movie Edit Pro crashes every time I open it
  Hi, its my first time using these forums. I have had Magix on my laptop now for over a year and have had no problems with running it. However, one time last week i exported a project and it crashed. When I open the program up again i get the pop up
• Movie Studio

  3 answers, most recent on 6/8/2017

  [Solved] Exporting Problem
  I am testing this software out and whenever I try to save and export into windows media format, it only goes up to three minuets. this is extremely frustrating and annoying. is it like this until I actually buy it? Full name of Software is Movie
• Movie Studio

  4 answers, most recent on 5/31/2017

  [Solved] Playback maker jumps back to the start
  I'm working on MAGIX Movie Edit Pro Plus (Version 16.0.1.22) on Windows 10. When I drag a mp3 file (or mp4) to the edit screen and press play then the playback maker starts moving but when I press stop then the playback maker jumps back to the
• Audio Cleaning Lab

  25 answers, most recent on 11/4/2025

  [Solved] Open GL driver error
  All of a sudden my Audio Cleaning Lab software will not run. I reinstalled it. I deleted it and reinstalled it. I even, stupidly, bought another copy, just to see if that would work. Now I'm out $34.95, plus my initial purchase price. No one from
• Movie Studio

  3 answers, most recent on 5/14/2017

  [Solved] Playback setting problem
  I am using MEP 2015 Plus and have a new problem which has never happened before. While editing a film in timeline mode, when I place the orange vertical line at a point on the film and try to play it from that point, it always reverts and plays the
• Movie Studio

  11 answers, most recent on 8/31/2018

  [Solved] How to update project files with proxies ?
  Helo, I am new to Movie Edit Pro. I am trying to use Movie Edit Pro Plus in my animation pipline along with After Effects.I am trying to find option how to update source files without interupting my timeline in MEP+, is there any replace file option
• Movie Studio

  10 answers, most recent on 4/19/2017

  [Solved] Poor image previewer
  I loaded a mp4 video file into Movie Edit Pro 2015 Plus and experience a poor quality previewer image (sometimes blocky, sometimes dark patches). How can I resolve this?
• Movie Studio

  11 answers, most recent on 4/5/2017

  RE: [Solved] Alpha masks missing
  Hi, It looks like you have the basic version of MEP, not even the Plus version. I don't believe that the masks come with the basic version, only Plus and Premium, along with many other things. It is really quite limited in features.