• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  They ran stress tests on the AMD, I tried to update the drivers manually & using windows update, it would say update installation complete, but when I returned to it, it would say it it needed its driver updated. I did tried to update it at AMD.
• Samplitude

  2 answers, most recent on 2/27/2023

  [Solved] Can't play VSTs after installing 2023 in Music Maker bundle
  I'm using my laptop soundcard (Realtek) which had been able to play VSTs using a midi keyboard it no issues. For some reason after registering and activating the product, I cannot get it to work. I've tried using the ASIO driver but this doesn't
• Music Maker

  12 answers, most recent on 8/18/2023

  [Solved] There are no samples.
  Hello. I use Magix Music Maker (64bit) for a long time. But today, app log me out and after logon i saw that all of sample packs that i`ve bought are disapears. I can see only basic packs. Some of packs that i`ve bought was with license for
• SOUND FORGE

  14 answers, most recent on 2/3/2025

  RE: LOUD STATIC NOISE
  @Dextryl-Ferrao Maybe the deletion works if you restart your computer. Please select the Restart option and not the Shut down option. Uninstalling Music Maker might also work. But I'm not sure.
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  @NappeR Just in case, have you also tried earlier versions or only version 14? I currently don't know which one is needed by Acid Pro 11 but Acid Pro 10 needed the C++ Redistributables from 2013 (Version 12). And make sure you restart after you
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  @Djronrella There was a comment from a Vegas developer some months ago that they never maintained Sound Forge and Acid after they went from Sony to Magix. All new versions were apparently made by the Samplitude team (which now works for Boris FX).
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  Following your guide I did the registry on my old PC (Win10), but still no good. I installed it on my other Computer (Win11) and it works. All's well thanks to everybody who had assisted me. 😀
• Music Maker

  4 answers, most recent on 5/14/2023

  [Solved] The software suddenly freezes
  I bought it today. After installing it asked me to upgrade. After that, it keeps freezing and do not respond to anything. I need to close it trough task manager. I saw someone here had the same problem. I did what they said, and it isn't working.
• Music Maker

  7 answers, most recent on 10/20/2025

  RE: MMM 2014 fresh reinstall from website
  @Eleyan Do you mean the downloader closes itself or it switches to a pause button? If the download simply pauses your firewall is blocking it. You need to add an exception rule or temporarily disable it. If it crashes you need to ask customer
• Music Maker

  9 answers, most recent on 7/12/2023

  RE: [Solved] Oh why did I press the update button...
  Problem solved! The culprit here was F-Secure deep guard or more like interoperability between F-Secure and MMM! I have had F-Secure up and running at least for two years and this was the first time when there was problem between these apps! But
• Other products

  3 answers, most recent on 7/13/2025

  RE: Prodad Hide v2 - I can't stop the auto play.
  @Clinton-Peck Not personally but it is an infuriating piece of software to work with. Most levels of ability don't work for hiding things and camera angles and the direction of what you want to hide become important as to how successful you are. I
• Video Pro X

  4 answers, most recent on 2/20/2023

  RE: [Solved] Chroma Key Issue
  @Liam-Roberts Hi, Green only works if the image is truly green. Your image should work, but try using Color instead and highlight the area of the colour that you want to make transparent. Then make adjustments with the controls. John CB
• Music Maker

  16 answers, most recent on 4/5/2026

  RE: Unlimited loops
  @Hanna-Auchynikava Loops Unlimited should still be available to you until April 2026. To my knowledge there is no 6-months-limit. Your coupon might not work because your subscription is still active until April. If this is the cause of the error,
• Music Maker

  2 answers, most recent on 10/24/2023

  [Solved] Soundpools & Producer Planet ???
  Hi, I purchased the Soundpools yearly subscription. I noticed on Producer Planet there are selections out there not coming up in my Music Maker 2024 Soundpools. 1. Does the Soundpool subscription include ALL selections from Producer Planet? Example
• Music Maker

  7 answers, most recent on 4/8/2025

  RE: Hi, program keeps crashing, wont save project.
  @Billee06 Works fine here. Must be a problem with your PC.
• Audio Cleaning Lab

  3 answers, most recent on 2/15/2023

  [Solved] Windows 11
  Just updated my computer from windows 10 to 11. ACL 16 Deluxe working fine before but now I get an error -6 ? Cannot find any windows compatibility settings to make it work. Is that the end of my software now we've reached Win11 ?
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  All, I've had to remove that last "original" file I posted above; I mistakenly thought that by deleting the windows file properties, the position data would be deleted too but one of our eagle-eyed members pointed out that it isn't! When I work out
• Web Designer

  8 answers, most recent on 12/9/2025

  RE: [Closed] login not recognised
  Apologies for wasting everyone's time. I had an epiphany moment this morning and looked on Google Password Manager. This showed the actual email address I used at the time. In mitigation, I have changed ISP's since then. Anyway, all's working now
• Music Maker

  2 answers, most recent on 4/23/2023

  [Solved] can not export fin work
  After finishing my music I cannot export the file to Mp3 I have some German text asking me if this problem occurs again contact support, but I am not able to contact you guys will not let me send the complent
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  Hot digity damn, that did it!!! A big THANK YOU to SP and shkr! I bet you guys work for Magix, don't you! 😎 Nevertheless, thank you guys for your patience and for staying with me through this whole thing consistently!
• Music Maker

  4 answers, most recent on 12/15/2023

  [Solved] Loops Unlimited Not Working
  Hi,I purchased the Music Maker 2024 bundle with Loops Unlimited.When navigating to subscriptions it shows Loops Unlimited as "Purchased" but when I navigate to the store all sound collections have a price and ask me to purchase them.I have tried
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  RE: Can't register SF-7b even with the key
  Thanks very much for the link. I was encouraged to get it. I followed the instructions exactly, but unfortunately, my key was rejected as "invalid". I checked and rechecked the key and it was just as I got it originally from Sony support. This same
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  I purchased Sound Forge Pro 18 at Walmart Online. The voucher code does not work on Magix website. I've emailed twice with no response other than the ticket was generated. The website says 2-4 days for a response, but it's been over 10 days. I want
• ACID

  5 answers, most recent on 3/30/2023

  RE: [Solved] Can Acid Pro 11 open older Acid Pro 7 files?
  Yes, they do work. But by default if you save an older project file in a later version, you overwrite the save.