• Audio Cleaning Lab

  12 answers, most recent on 7/21/2025

  Audio Cleaning Lab 4 "Error While Writing Noise Sample File"
  Reported this through support [Ticket# Removed by Moderator] on 25 June 2025 and chased again on 7 July and still no response. Is Magix support no longer active? For any presets in Audio Cleaning Lab which use the DeNoiser, this error comes up. I
• Other products

  One answer, on 3/9/2024

  restoring activation code for Movie Edit Pro 14
  is there a way to restore an activation code for MEP14, my pc was reloaded. need code to burn DVD and it says it is incorrect when trying to burn
• Rescue Your Videotapes!

  No answers, created on 12/28/2023

  Activation of the product
  The product activation if failing after many attempts. I get the message that there is a problem with the activation center, please try later again!
• Samplitude

  13 answers, most recent on 7/26/2024

  RE: Update/Patch for Samplitude Pro X8, Pro X8 Suite und Music Studio
  Hi All- just got SProX8Suite up and running, love it. However, I'm not sure how to find my activation code for Steinberg's Spectral Layers. Suggestions? Lance
• Movie Studio

  5 answers, most recent on 7/6/2024

  RE: Movie Studio 2025 Ultimate suite installation issues
  @David-Lewinsohn Hi David. Once registered and activated, any third party effect should be able to be downloaded from inside the program in the Effects tab. The download section itself has the activation code printed where the download button can be
• Photostory

  5 answers, most recent on 6/20/2024

  RE: cannot activate content packages
  @Vincent-Rodriguez Hi Assuming you mean the BCC Chromakey plugin, you do not get the full suite, the serial number is displayed for activation in the download pane see image below, you need to insert this in the activation dialog. To activate with
• Movie Studio

  9 answers, most recent on 8/14/2025

  RE: MAGIX Video deluxe 2026 Premium: old serial number NewBlue remains
  @Dawnley Hi,   Try looking on your Producer Planet account. You must login to your ProducerPlanet account. https://producerplanet.com/us/account/purchases/ You should find all your extras and other plugins activated with your purchase of Video
• Movie Edit Now

  3 answers, most recent on 1/25/2025

  RE: Hevc/Gopro and. Magix
  @Jan-Lauwersen Welcome to the Magix user to user forums. First, you have selected Movie Edit Now as your software. Can you confirm this is the product you are seeking help with? Second, ALL trial versions of Magix software are in some way limited;
• SOUND FORGE

  2 answers, most recent on 5/29/2024

  RE: we cant activate and registered online
  is there any from the support or online remote assistance for my problem about SOUND FORGE activation and registration problem,, please ASAP
• Movie Studio

  3 answers, most recent on 4/13/2025

  RE: MPEG-2 codec loading
  @JuhaS Hi This would suggest you have 2 accounts with Magix. Contact Magix by email to infoservice@magix.net giving them details of the old username and email address and your current username/email address and ask them to merge the old account into
• Music Maker

  8 answers, most recent on 5/20/2023

  RE: [Solved] sound loop for 19$
  @Shaunna-kelly If you already have Loops Unlimited enabled you can just download the loops you want from the in-app-store. Maybe not the newest release because it always takes some days until it is available. If Loops Unlimited isn't activated
• Video Pro X

  33 answers, most recent on 9/25/2024

  RE: Under Effects, using "Auto-exposure" doesn't tell you what it has done
  @AAProds You can see on the clip what effects you have activated. See image Greetings,Rob
• Movie Studio

  3 answers, most recent on 3/25/2023

  [Solved] Movie Edit Pro 2016 - reinstall- product- cant access old email acct
  Movie Edit Pro 2016 - reinstall- product- cant access old email acct - need to change email address registered with Magix.com to activate during reinstall Movie Edit Pro 2016
• Music Maker

  6 answers, most recent on 8/4/2025

  RE: Help
  Hi, I had to install my Music Maker on a new PC because the old PC got damaged. I cannot find the email with the activation number. can you please help thank you I have been sending emails since July 1st, they reply with a ticket number and they say
• Other products

  One answer, on 6/28/2024

  [Closed] Continuum Primatte Studio (vegas pro 21 post 365)
  Hi, i've never got the e-mail with Boris Continuum Primatte Studio activation key, How can I have it? Nice
• Video Pro X

  13 answers, most recent on 4/16/2025

  RE: Saving Custom Window Arrangement - saving main and sub navigation?
  @johnebaker Thanks for the explanation. I now understand the concept. One of the custom windows I have is called Effects. I spent some time on this feature and made following observations. As you have described, the "Main navigation" refers to the
• Video Pro X

  9 answers, most recent on 6/26/2025

  RE: Difficulty Downloading Content Pack- Video Pro X17
  @beforr Hi. Install extra content is the tab above Activate Content Packs. When you click on the Install extra content tab what do you see? Everything downloaded should not have a tick against it. Then what do you see under extra effects? Have you
• Movie Studio

  One answer, on 2/2/2025

  RE: Movie Studio 2025 Suite from existing PC to a new PC
  @Terrence-Brewis Hi Login to your account using the Account icon top right of the magix.com website. Under My Products you will see your registered products with download link and serial number for you to install with on the new computer. Under Show
• Audio Cleaning Lab

  6 answers, most recent on 11/24/2025

  RE: [Solved] Install Audio Cleaning Lab 2016 on new PC
  @goodone2 Assuming your version of ACL will run on a modern computer you need to deactivate your existing registrations of the app. To do this (since your desktop ... died years ago) you need to go to your Magix account, log in and go to My
• Movie Studio

  One answer, on 8/3/2024

  RE: Install in more than one device
  @Carlos-Hulot Hi Movie Studio licence allows for 2 simultaneously active installations. Do check that the Notebook meets the minimum system requirements John EBForum Moderator .
• Video Pro X

  15 answers, most recent on 2/15/2025

  New Blue Titler Pro 7 refuses to start.
  It has only just started happening. Possibly after a Windows update. Also although the NewBlue Total Effect package is showing as purchased on the new blue website it is marked as not activated. There is no icon for the app in the effects
• SOUND FORGE

  17 answers, most recent on 2/10/2026

  RE: serial number
  @Jana-McAlpin You are asking about a different version of Sound Forge Audio Studio to the one listed by the original questioner so should really have been placed in a new thread. However, since you are asking about a version produced before Magix
• Samplitude

  4 answers, most recent on 7/31/2023

  RE: [Solved] X5 and 365 - Problems
  @Eleyan The 365 version probably needs to check whether your subscription is still active. Other than that, X5 should work fine. If you have problems with audio increase the buffer size in the ASIO driver settings. The transport control is a
• SOUND FORGE

  2 answers, most recent on 4/22/2024

  Activate Sound Forge 15 Pro with SN for Sound Forge 18 Pro?
  I need to install an additional Sound Forge 15 Pro computer, so I purchased a SF 18 license, believing I could use it to activate a copy of the older version, but it complains that the SN doesn't match the product. Is there any way to make this work?