• Sequoia

  One answer, on 1/23/2024

  [Closed] Distorsion Noise in the Audio
  I'm encountering an issue where Sequoia corrupts the files, adding distortion noise. Everything is coming clean out of the preamps, but the audio recorded into Sequoia is corrupted. I'm using: Windows 10 Sequoia 10.8.0.22081 Yamaha Dante
• Rescue Your Videotapes!

  One answer, on 9/29/2023

  RE: programme not starting
  @Len-Dragon Are you using a computer with a graphics device integrated into the processor or does your computer have a dedicated graphics card? Is your computer very old?
• Music Maker

  14 answers, most recent on 6/10/2024

  RE: Music Maker begins to lag, eventually crashing after opening store.
  @AJenn Hi From the Sound settings dialogs it looks like you have headphones plugged in and they are connected to a Realtek HDA onboard sound card. There appear to be some 'odd' settings on the images you have posted, can you clarify the
• Video Easy

  21 answers, most recent on 6/7/2024

  RE: Video Easy no longer recording audio in stereo
  My CPU is an i-5 2.6Ghz, 16GB RAM, Nvidia GForce RTX 3060 with 12GBRAM 6DDR. For the record, I have seen video cards with 128GB RAM. They exist, but are $60k to $80k and primarily used by bitcoin miners.Anyway, I'm currently running the Trial of
• Movie Studio

  2 answers, most recent on 8/29/2023

  RE: Payment for MAGIX Movie Studio Platinum 2024
  @Alexey-Gulak Alexey, it's a bit of a worry that they wont take your money! Seriously, it won't matter in whose name or what the card is. The information Magix will save/use for the purchase and registration of the program is the email address
• Movie Studio

  5 answers, most recent on 6/4/2024

  RE: What software is recommended for Suite 2024
  Thanks John. Is the processor in your system a 10th generation Intel with integrated graphics, - please give the specific model number> i7-10700 CPU @ 2.90GHz Is there an Nvidia or AMD graphics card in the system, if so which model?> Intel R
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  @onlye Hi This topic is about feedback on Movie Studio 2023. Please create a new topic and include more information about your computer system including Windows version and program version, see this topic for what is required and please quote
• Music Maker

  11 answers, most recent on 6/19/2023

  RE: [Closed] HOW DO I CONTACT MAGIX.
  @Max-Macellaro Hello welcome Please see this Magix article here on credit card transactions, have you tried another credit or debit card? Stephen Forum Moderator
• Movie Studio

  44 answers, most recent on 5/30/2024

  RE: Movie Studio 2025 Released
  @AAProds Hi Al, See my comments on VPX16 which has the same new features. As for the new recording dialogue, this is actually a new app that can be used as a Standalone. Note that there is an entry in Windows programs for Magix Capture. This means
• SOUND FORGE

  3 answers, most recent on 8/29/2023

  RE: SF Pro 15 will not record
  Craig... I looked and yes the mic was off. I did say I am using a line level inputs. It tried it anyway, not change. SF is still giving the same error. Talking with a tech at a computer store, he suggested it might be the built-in sound card
• Movie Studio

  13 answers, most recent on 9/13/2025

  RE: Wich graphic card is better for Chroma Key effect ?
  @CubeAce Hi Ray, You're right, 23 Gb is very unusual, but it's just a typing error... sorry, my fault. It's in fact 32 Gb, two 16 Gb sticks. As for the audio buffers, I'll take your advice and change from 6 to 2. When you say "a setting of 32768 for
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Hi Rick, thanks for that. I think it's unlikely that the Reaper setting you mention is causing trouble simply because this is a default settings page. I checked my PC in the studio (which is older and has been well tried and tested) and the WAV
• Video Pro X

  One answer, on 5/6/2024

  RE: [Closed] There is a problem installing the program Help me
  @Former user Hi, This is a public forum for users, not Magix Support. The instructions on the screen where you created your post specifically instruct you to "not publish any personal information. Examples of personal information are your email
• Other products

  One answer, on 5/12/2026

  [Closed] Vegas Pro 16 & 20 continually malfunction in so many ways
  I have been having global problems using Vegas Pro for years. This is both with Windows 10 and 11. It is with both Vegas Pro 16 and 20. I have reinstalled these so many times. It is both with my desktop and laptop computers which have good specs. I
• Movie Studio

  3 answers, most recent on 6/30/2022

  [Solved] I was double charged after my bank reopened my card again??
  When I first input my card info it my bank contacted me and locked my purchase and refunded it. I called and said it was me who was buying the product. My card is now free and I purchase the product but once I proceeded it double charged me and now
• Movie Studio

  9 answers, most recent on 12/12/2023

  RE: Cannot render video MP4 but sound ok
  Thanks.. Iv'e got 8 Xeon processor cores and 24Gb of RAM. I am getting a Topiky GTX 1060 graphics card which will be installed tomorrow. Hopefully everything will work then. Very impressed with this forum. Thanks again.
• Movie Studio

  12 answers, most recent on 4/25/2024

  RE: Error Code When Creating a Movie File
  @Marcus-Galiber Hi Marcus. Welcome to the user to user help forums. From your images I can see your files are either stored on OneDrive or you are trying to write to a One Drive storage account. Possibly both. If that is cloud storage and where the
• Movie Studio

  12 answers, most recent on 4/25/2024

  RE: Error Code When Creating a Movie File
  @Marcus-Galiber Hi We need more information, to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and
• Movie Studio

  13 answers, most recent on 8/24/2024

  RE: Movie Studio Freeze constantly
  @Jiri-Veverka Hi . . . . And please don't ask me stupid questions like which CPU, Video memory, which movie etc. . . . . Not doing so, and getting the information requested, means we cannot help you resolve the issue you are having. The issue is in
• Movie Studio

  7 answers, most recent on 11/15/2023

  RE: New purchase is crashing
  @Tom-Dussek Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote processor and
• Video Easy

  11 answers, most recent on 2/26/2024

  RE: Registering a Downloaded copy
  @martin-k9847 Hi . . . . The software that cam with the capture device no longer workes. . . . . What did not work - any error messages or crashing? What changed on the computer between working and not working? What is your computer soecification
• SOUND FORGE

  4 answers, most recent on 11/25/2023

  RE: Loud hiss on all audio playback when Sound Forge 17
  @David-Leeper Hi Check that the Samplerate of the recording matches that of your audio card - ie they should both set to the same value, 44.1 kHz(CD quality) or 48 kHz are the 2 most common. HTH John EBForum Moderator
• Movie Studio

  13 answers, most recent on 8/24/2024

  RE: Movie Studio Freeze constantly
  Hi, I bought Movie Studio 2024 license, but is not working, is constantly freezing and I have a job delay right know. My computer is an i7 13K with 32GB RAM and NVIDIA GTX1650 graphic card, Is really frustrating, I need my money back I have the
• Movie Studio

  27 answers, most recent on 8/1/2024

  RE: No Longer Able to Render Project
  @joe-macnab Hi, There's a few things to consider You say you tried exporting to the (C) drive, are the project files on the external drive & does it make a difference if you move those to the (C) drive & export also to the (C) drive, (