• Movie Studio

  7 answers, most recent on 12/4/2023

  [Solved] Drag and drop from Edit/Preview window only works sometimes
   As you can see from this screen grab, when I tried to drag an object from the Preview/Edit window to my timeline it just drew a dotted rectangle instead of placing it on the timeline. I just tried to do it again, and it worked, i.e. I was able to
• Music Maker

  2 answers, most recent on 4/15/2024

  [Solved] Attempted udate of Magix Music Maker score edition and file was in use
  Hi, as per description. Need to know where MM downloads the update files to as I had to terminate a MM restart process as it was in use. Install required it to be terminated, which in turn terminated the update. Now no MM installed. Where is the
• Xara Designer Pro

  One answer, on 12/26/2023

  [Solved] Unable to download my bought product
  Hello, I am unable to download the version of Xara Designer Pro X (15.1) that I bought in 2018.It is still perferctly OK for my work but I need to install it on a new PC and I cannot find the installation link anywhere under
• Other products

  6 answers, most recent on 5/27/2024

  [Solved] Re-installing MP3 Deluxe 19
  I have just done a reinstallation of my computer and need to re-activate this program but get the message that have reached limit
• Photostory

  3 answers, most recent on 10/17/2023

  [Solved] After upgrade was installed I got an error message
  I purchased an upgrade to my MAGIX program on October 15, 2023. My registration was accepted. On October 16 I successfully downloaded the software to my PC. When I tried to open the program I successfully entered my serial number but when I tried to
• SOUND FORGE

  2 answers, most recent on 11/16/2023

  [Solved] enabling audio restoration
  I've reinstalled Soundforge Pro 16 Suite but I don't know how to enable audio restoration. What do I need to install in order to access it?
• SOUND FORGE

  3 answers, most recent on 1/6/2024

  [Solved] Offline download
  How do i get a full backup download of soundforge? The download center will give me the 6 meg installer, but I want a full backup of the entire installation program..
• Movie Studio

  3 answers, most recent on 7/10/2024

  [Solved] What is the best setting for magix 2025 voice over
  What are the best settings to use for doing a voice over on the new 2025 magix? Should I be using DAT? or CD audio. Any information would be helpful to me.
• Audio Cleaning Lab

  4 answers, most recent on 1/26/2024

  RE: [Solved] How do I know when/if Smart Cleaning has actually been actioned
  John, Thankyou once again. Looking at your screenshot, I moved on to clean the first track on Side Two, taking a longer look at the screen and it was there. I guess I must have clicked on it automatically when cleaning the first side of the Album,
• Movie Studio

  2 answers, most recent on 2/29/2024

  [Solved] Modify typewriter template.
  (Video deluxe 2024 Plus) Hi, 1. is it possible to have the typewriter template start "typing" closer to the left border?2. Is it possible to have the typewriter effect continue quicker on the second line. I have shifted text in the past with the
• Samplitude

  3 answers, most recent on 4/20/2024

  RE: [Solved] Failure of install of Samplitude
  Yes, thank you ever so much, I just did that a few minutes ago and all is well now! I suspect that when Windows updated to 11, something got screwed up! Now Cakewalk runs too!
• Photostory

  16 answers, most recent on 12/21/2023

  [Solved] Travel Maps
  The Magix Travel Maps video ends with the travel video saved back to Photo Story. I can't seem to get that to work. I have to save it to the folder with photos, and then load it as another photo. Am I missing something. Windows & recently
• SOUND FORGE

  2 answers, most recent on 4/23/2024

  [Solved] Where have the Acid Loop Tools gone in Soundforge 15 pro?
  I used to work all the time with Soundforge in the past, creating beats and all that using the Acid Loop tools inside Soundforge.100 years later, having Soundforge 15 pro now, I can't find this feature, which is by far the most important one to
• ACID

  One answer, on 3/14/2024

  RE: [Solved] Beatmapper Wizard
  Resolved. If I increase the height of the Clip Properties window then then Beatmapper Wizard button appears (facepalm).
• Music Maker

  2 answers, most recent on 10/25/2023

  [Solved] Problem after updating soundpools
  I am having a problem with MM 2024 - I updated several soundpools and now I cant see the objects properly (see screen shot). I see them in the soundpool window (bottom of image) but when I move something up to a track it just draws a straight line
• Music Maker

  2 answers, most recent on 1/2/2024

  [Solved] How to increase beat subdivisions in project?
  I'm new to Music Maker, so I'm unfamiliar with most terms used for elements, but in the main project grid, I'm only allowed to start the red playback line and cut/move loops according to the few beats per bar. Is there any way for me to increase the
• SOUND FORGE

  14 answers, most recent on 8/29/2025

  [Solved] where is spectralayers pro??
  I just purchased Sound Forge Pro 17 Suite. I decided to go with the Suite version because it said SpectraLayers Pro 10 is included. But I cannot find it anywhere. During the installation process, Melodyne was installed (also included with the Suite
• Music Maker

  2 answers, most recent on 11/16/2023

  [Solved] Upgraded to 2024 and now can't drag audio tracks to precise location
  I've just upgraded to 2024 while in the middle of working on a music mix (big mistake). I'm now unable to slide my audio tracks to precise locations on the grid. I am creating a mix of songs that need to start and stop at certain points in order for
• Movie Studio

  2 answers, most recent on 1/4/2024

  [Solved] Export all movies in a project as a one movie
  I have a project with 4 movies (tabs) and I'd like to output them all as one movie. Is there a way to do this?
• Video Pro X

  3 answers, most recent on 12/3/2023

  [Solved] Greenscreening a giff file
  Hello, I have a giff file that I would like to remove the static background and preserve a dancing subject in the foreground. Is it possible to greenscreen the background using Magix? I would like to use the greenscreen and chromakey feature to drop
• SOUND FORGE

  2 answers, most recent on 12/17/2023

  [Solved] LOADING SF 17 PRO SUITE INTO 2nd CU
  I purchased Sound Forge 17 Pro Suite and downloaded it in my desk top CU. When I attempt to load into my laptop, which you said I could do, it keeps rejecting the original voucher # . In your correspondence you said:Dear Customer, Sound Forge Pro 17
• Movie Studio

  6 answers, most recent on 12/11/2023

  RE: [Solved] installing same version of Movie Edit Pro?
  @CubeAce @AAProds Update: being curious why this version did not install I decided to do a complete factory reset on the computer and voilà, it worked. I now have the same version on two devices. I am guessing that maybe a previous installation of
• Photostory

  4 answers, most recent on 10/13/2024

  RE: [Solved] Avatars in Travel Maps
  @James-Burns8899, @emmrecs Hi . . . . mix avatars in Travel Maps, i.e. Plane and Boat, can this be done? . . . . This can be done - see video below: HTH John EBForum Moderator
• SOUND FORGE

  6 answers, most recent on 11/4/2023

  [Solved] Serial Number is Invalid or may apply to another product
  On attempting to load Sound Forge I get the above Error Code (-14). The serial number I am inputting is the one from the email I got yesterday when I subscribed to Vegas Pro Post, under Sound Forge Pro (Vegas Pro Post 365). I've tried activating