• SOUND FORGE

  4 answers, most recent on 6/10/2021

  RE: and iphone11
  I was using old version of Soundforge/acid music/acid loops it doesn’t work for me I know that a support ticket was created for me. When I get the new 21/22 software. I get a repeated issue I ‘can’t use this email address and serial number - it’s
• Movie Studio

  2 answers, most recent on 6/10/2021

  Unable to login and export to You Tube
  Hi, I am attempting to export a video directly to You Tube from Movie Edit Pro Version 20.0.1.80 . I have setup the account login details in File/Online/manage login details/You Tube. When I attempt to export to video, it opens a browser window
• ACID

  One answer, on 6/9/2021

  RE: Error code: -14
  I got a combination package of Soundforge, Acid music studio and acid loops it seems like I finally got the right login for Soundforge fingers crossed. Acid music seems to work but I can’t get anything from acid loops dvd I put in the dvd and try to
• Off topic

  29 answers, most recent on 6/9/2021

  RE: [Closed] invalid voucher number
  It downloaded all files now I went to open site up the next step is to activate and register immediately online so I enter serial number and email address and when I do it opens an activation,registration page to register product so I check the I
• Music Maker

  2 answers, most recent on 6/14/2021

  RE: Instrument Packs for 2nd device
  @Brian-Meeks Hi Assuming you mean you bought extra Instruments, they should be available to download in the Store of the second installation of MMM. They may also be available at Producer Planet for you to download and install - login with the same
• Web Designer

  One answer, on 6/6/2021

  RE: Problem Uploading to Zara Online
  @Luther-Keith Hi Download and install FileZilla then try to connect to the host - if this connects then check that you Antivirus/Firewall is not blocking FTP access by Web Designer and that the login and password details are correct - they should be
• Photostory

  One answer, on 6/4/2021

  RE: PHOTO STORY DELUXE 2019 ERROR MESSAGE
  @Paul-Jacobi Hi and welcome to the forum. When posting crash data please do not post the whole crash log/dump - I have edited your post to show the relevant data. With Photostory not running, locate the following
• Off topic

  3 answers, most recent on 6/3/2021

  RE: correct my email address
  @jeanne-t Hi and welcome to the forum. Unfortunately we do not use your old email address, nor can we change your registered email address as this is a user to user forum not Magix Sales or Magix Support. You can change your email address by
• Movie Studio

  10 answers, most recent on 6/2/2021

  RE: Migrate to new computer
  The easiest way to ensure using a matching S/N with correct version of SW is to login to ones account and download the product from there and then apply the S/N bound to the program.Magix ensures your program and S/N are compatible with each other
• Other products

  7 answers, most recent on 5/31/2021

  RE: I don't know how to get started with photo Manager Deluxe?
  @troyinriverview Hi . . . . If all this is is another editing program, not needed by me. . . . . The program is photo management software with limited editing functions - to quote the manual it is 'a photo album, photo optimizer, photo manager and
• Photo & Graphic Designer

  3 answers, most recent on 5/22/2021

  RE: Unable to activate program
  @QT-Pro Hi Error code 14 means that you're putting a valid MAGIX serial number into the wrong MAGIX product or version/edition. Did you download the correct installation file from your account at magix.com, or download and install the current
• Xara Designer Pro

  5 answers, most recent on 5/18/2021

  RE: Licence No. no longer recognised
  @tim-Hudosn Hi . . . . I have deactivated the product from the Portal but can not create a new activation code "No activation code could be created". How can this be corrected? . . . Once you have registered the program you do not create a new
• Music Maker

  20 answers, most recent on 5/11/2021

  RE: Problem activating
  @john-doe You can try to go into the program settings and click on the button to clean up the store. You wrote that you downloaded an update. This can cause problems with logging in. Cleaning the store will delete the old cache files which can help
• Audio Cleaning Lab

  One answer, on 5/5/2021

  RE: Lost my cleaning lab back in March when Sindows decided to clean my c
  @Mark-Manucy Hi and welcome to the forum. This is a user to user forum, not Magix Sales or Support. . . . . Lost my cleaning lab back in March when Windows decided to clean my computer . . . . You should be able to download your old version from
• Other products

  9 answers, most recent on 5/5/2021

  RE: [Closed] Agreements
  @smartwise99 Catooh became Producer Planet some time ago. If you log in there, I think you should see all your purchased soundpools listed. HTH JeffForum Moderator
• Other products

  One answer, on 5/2/2021

  RE: i forgot the Serial number
  @Anthony-A7200 Hello, Welcome Where did you buy it, was it part of a software deal? Did you go to Magix Service Centre, login and click My Products to see if your serial number is listed here. Forum Moderator  
• Photostory

  5 answers, most recent on 5/1/2021

  RE: New purchase vs Upgrade
  @chris050956 Hi, Where do you see a different price. I see the same price for New and for Upgrade in two different regions, UK and Canada, for two different currencies. However, as indicated, the Upgrade will get you Panoramic Studio, which is a
• Music Maker

  No answers, created on 4/28/2021

  Please Help!!
  I have a problem. I have installed the music maker premium edition and then i wanted to choose an soundpool because i had one choose left and then there stood: ERROR An error has occurred during the purchase process. i really dont know what to do. I
• Music Maker

  6 answers, most recent on 4/29/2021

  RE: Activation error
  Hello guys, I am on the version 28 @Felipe-Oliveira Hi, we need to know which module causes the crash. It is not visible on your screenshot. Is it qt5widgets.dll? Then it could be caused by using multiple monitors, for example if Music Maker is
• Xara Designer Pro

  One answer, on 4/26/2021

  RE: Error Cood: -14 on Re-installation
  @Antonio-Metelo-Liquito Hi and welcome to the forum. When quoting error codes please give the whole message. Error code -14 means that you're putting a valid MAGIX serial number into the wrong MAGIX product or version/edition, eg you have downloaded
• Video Pro X

  One answer, on 4/24/2021

  RE: Activation issues
  @Alok-G Hello, Welcome if you go to Magix Service Centre here login and click on User Data, it allows you to update email address. Forum Moderator  
• Video Pro X

  One answer, on 4/24/2021

  Activation issues
  Hello. I installed the software using one email address, but then it asked me to login to Magix where I had an existing account using another email address. All worked fine still. However, when I now try to install included add-ons, it gives error
• Photo & Graphic Designer

  One answer, on 4/24/2021

  RE: New Computer trying to download Xara program, not allowing me to
  @kelli-kaufer Hi . . . . can not activate this version of the program on a new program . . . . When quoting errors please quote the error message in full including the error number, or post a screen shot of the error dialog. I suspect that you have
• Music Maker

  8 answers, most recent on 5/28/2021

  RE: Reverts to Free Edition
  @browj2 So when you click on your store login it pops up and it will ask me to register my product and up in the top right corner of that page it list Free Edition vice Premium. I also tried to type in my serial number offline and the program just