• Music Maker

  One answer, on 8/6/2021

  Login Producer Planet faired
  I am using the correct email & password for Planet Producer which I have many Sound Pools, but login I receive an authentication exception occurred. And password could not be reset with email. Does Planet Producer block me?
• Music Maker

  4 answers, most recent on 8/4/2021

  RE: i NEED A NEW AUTH CODE FOR MY 3 MAGIX MUSIC MAKER SOFTWARE.
  @Joe-Shaw Hallo Joe, Go to: https://www.magix.com/us/support/my-service-center/ (login required) my account / my products  search now for MMM 2015, 2016 and 2017 Note down the P3 serial number and download the installation program from it Good
• Music Maker

  4 answers, most recent on 8/4/2021

  RE: i NEED A NEW AUTH CODE FOR MY 3 MAGIX MUSIC MAKER SOFTWARE.
  @Joe-Shaw Hello I have converted your post, all from Uppercase to Lowercase as its classed as shouting. Welcome to the forum. Please contact infoservice@magix.net Or go to your magix account, login and click "My Products" here. Forum Moderator  
• Web Designer

  No answers, created on 8/4/2021

  Web Hosting
  I manage a club website using Xara Web Designer Premium 17. Our current Hosting company no longer supports a separate folder which enabled me to create a 'members page' which was accessed by a members login and password. The password was the same
• Music Maker

  157 answers, most recent on 12/30/2025

  RE: Wishlist for the next Music Maker!
  @MAGIX_Redaktion Sorry that we don't have many brilliant ideas, but that is mainly due to the stability problems encountered with the last few versions of Music Maker. So: Ditto what the others said. Fix the bugs. Fix the video part (importing mxv
• Other products

  3 answers, most recent on 8/1/2021

  SpectralLayers Pro 2 No Longer Runs
  I registered my SpectralLayers Pro 2 license several years ago (2017). It shows up in my list of products as registered and yet if I try to run it I get a notice that it needs to be registered. I get a screen asking for my login information which I
• Movie Studio

  6 answers, most recent on 7/30/2021

  RE: activation of trial version
  @Daniel-Andersson Hi . . . . movie studio platinum 17  as trial . . . . That is the old version/design of Vegas Movie Studio. The trial of the older version should not stop the activation of the new version. Check your registered products at
• Movie Studio

  6 answers, most recent on 7/30/2021

  RE: activation of trial version
  @Daniel-Andersson Hi . . . . movie studio platinum 17  as trial . . . . That is the old version/design of Vegas Movie Studio. The trial of the older version should not stop the activation of the new version. Check your registered products at
• Music Maker

  7 answers, most recent on 7/24/2025

  RE: Installing Music Maker
  @Mirek-Trzupek Hi You can install the program on 2 computers, if the old computer was the only one it was installed on, then install MMM on the new computer - the download is available in your account at magix.com under My Products. When you start
• Music Maker

  157 answers, most recent on 12/30/2025

  RE: Wishlist for the next Music Maker!
  @MAGIX_Redaktion The video monitor is missing in the new version. It is also no longer possible to create your own keyboard shortcuts. Furthermore, some users here have the problem that Music Maker without Internet is only usable to a very limited
• Other products

  One answer, on 7/27/2021

  Cannot Activate
  I received a new computer at work and I am trying to install Spectralayers Pro 3.0. The software asks to login to Magix. When I try to use my login information it seems locked on the login screen. I will click on the "proceed" button and it will go
• Music Maker

  3 answers, most recent on 7/24/2021

  Can't login to store from Music Maker
  Hi, I can log into the Magix website. However, when I try to log into the store from within Music Maker it gives an error: "An error has occurred during the purchase process." Help much appreciated. Thanks :-)  
• Music Maker

  3 answers, most recent on 7/21/2021

  RE: login issue
  Did that already still not letting me login. I uninstalled it and reinstalled it. still same issue.
• Music Maker

  6 answers, most recent on 7/20/2021

  RE: Unlimited Loops
  @Ralph-Allenjr Hi . . . .  just not my laptops . . . . Assuming this means you have the program installed on 3 computers - the licence conditions allow the use of 2 installations simultaneously, the third will not be useable until you deactivate one
• Audio Cleaning Lab

  2 answers, most recent on 7/18/2021

  original purchase email address change
  I upgraded my previous version of Audio Lab Cleaning, details of the upgrade below (under the heading upgrade), however the previous email address used to purchase the original software was ( removed by Moderator ) our new email is( removed by
• Movie Studio

  23 answers, most recent on 1/12/2023

  RE: download pauses... yes, I have disabled both the anti virus & defender
  @CubeAce Hi Ray For Magix programs I have not had to de-register before installing. If you have used your 2 activation slots, when you install again, eg on a rebuild or a third computer then a message popped up saying that an installation needs
• Music Maker

  3 answers, most recent on 7/21/2021

  login issue
  just upgraded to 2022 version now i can't log in from program.
• Photostory

  10 answers, most recent on 7/17/2021

  RE: Program will not open after it was deactivated several months ago
  @Sally-Weigand Hi . . . . CD is 2018 . . . . the registration begins with 2P . . . . Do you mean the serial number begins with P2- ? For Photostory 2018 this means you are using the wrong serial number for Photostory 2018 - Magix serial numbers
• Music Maker

  5 answers, most recent on 7/9/2021

  RE: Can't export to Mp3 anymore
  @Keith-Jones Hi Keith, ....now I get a notification about upgrading to the 2021 version I already own...... Magix Music Maker 2021 may have lost connection to the Magix servers. Please log out and then back in. This usually fixes several
• Music Maker

  9 answers, most recent on 7/13/2021

  3rd Party Plugin Set Up EZ Drummer 2 and or Perfect Drums
  Magix Support Team giving me the run round. There is no link to "Creative Suite" on the login page or "More Features" on home page of log in to Magix.com. Where is "Creative Suite" "More Features" on Magix website mentioned by support team on
• Movie Studio

  One answer, on 6/22/2021

  RE: re DOWNLOAD
  @Ben-Pridgeon Click on "Support" at the top of this page, then click Movie Edit Pro, then on the next page, over on the right under "Download and installation", click on "How to download your software". You can then use your Magix login to go to the
• Movie Studio

  26 answers, most recent on 6/22/2021

  RE: Problems with setting fade duration
  @browj2 I don't have an issue with them coercing users into the knowledge base first. I mean that's common practice and it's not the first time or hundredth time I check for software support. The website is taking the user through page after page
• ACID

  2 answers, most recent on 6/22/2021

  [Closed] My Files are not opening to reinstall
  This is my first time reinstalling Acid Pro 5 or 6 since Magix has taken over the product line. I have tried 100 times to download these files and have them installed. I need these products for use and it has been over a week of asking why these
• Other products

  One answer, on 6/22/2021

  [Closed] email login issue
  dear customer service, My name is Raymond Mayo i have just subscribed to your 12 month 20.99 program vega plus. However i cannot access my account due to spelling error on my email. the email account is named Removed by Moderator it is suppose to be