Hello. I posted recently about trying to download this program using the installer. It stays at zero and will not download. I have had brief contact with customer service, which is abysmal, followed their limited instructions and again they wouldn't answer for days. I found a "workaround" to get the actual program, not the installer, and installed it, using my valid key I then activated it. It works. However, the "extra content" that I paid for will not download because it uses the same installer software. I have already done all of the steps to remedy this, going so far as to deactivate all protections. Still at zero. Any other suggestions or does anyone know where I can download this pack without the installer?
I really like their products but MAGIX has the worst customer service.