• Movie Studio

  6 answers, most recent on 8/29/2025

  RE: transfert de Movie Studio Platinum 16 à Movie Studio 2025
  @Henorm Sorry to hear that. There has been a lot of misinformation about the true upgrade path from Magix and what it entails that included for a short while an offer from Magix to upgrade to Vegas Pro at a cheap price for those not wishing to go
• Audio Cleaning Lab

  4 answers, most recent on 1/26/2024

  [Solved] How do I know when/if Smart Cleaning has actually been actioned
  An old program, Magix Audio & Music Lab Premium (22-2-0-53), I have just started recording some of my (very old) Vinyl. I am currently at a loss to see how I would know when using the ‘Auto Cleaning’ tool that the recommended effects have been
• Movie Studio

  9 answers, most recent on 8/4/2023

  RE: [Solved] Registration Failure
  @George-Maccrone It looks like you entered a valid serial number, but for the wrong product. Please enter your serial number here again: https://www.magix.com/int/support/my-service-center/product-downloads/ This site will give you the download link
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  I also have this problem. I am using Magix Movie Studio 2025 Suite.
• Video Pro X

  One answer, on 10/13/2025

  RE: [Closed] vegas pro 22 crashes on startup
  https://www.magix.info/us/forum/vegas-pro-post-and-movie-studio-users-please-read-here-first--1239166/
• Video Pro X

  One answer, on 10/13/2025

  RE: [Closed] Cancel subscription
  https://www.magix.info/us/forum/vegas-pro-post-and-movie-studio-users-please-read-here-first--1239166/
• Off topic

  8 answers, most recent on 10/17/2025

  RE: serial number at purchase
  @Dav-Ciz Go to your Magix account https://www.magix.com/us/support/my-service-center/ Under My Products look for your Sound Forge18 where you should find the serial number (activation number).
• Music Maker

  10 answers, most recent on 3/22/2026

  RE: I need to get a refund processed but Magix support keeps bouncing it
  @peter1968 I suggest you contact infoservice@magix.net or shop@magix.net and if this doesn't help contact the parent company at offic​e​​​​​​@rmep.li or off​ice​​​​​​@rmep.com. I did send these email accounts a message with the question of how and
• Off topic

  One answer, on 10/2/2025

  [Closed] Every day Magix spams me with the same email
  Every day Magix spams me with the same email. I can unsubscribe but it does so for all information from Magix. What if I want information just not the same thing every &^%^&#&*% day? I don't see anywhere email notification settings
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 I feel this is going around in circles, I have stated what you should know and that it is now in the hands of Magix. We Moderators cannot twist their arm or make any demands, the full power and future of Magix lies within the
• SOUND FORGE

  8 answers, most recent on 4/8/2026

  RE: Magix Sold Sound Forge!
  @Endre-Nagy Magix will keep supporting the legacy software (everything that's been released prior to 2026). Supporting here just means that you can download and install it. They will be no bugfixes or anything like that. Exactly. (On Boris FX
• Off topic

  5 answers, most recent on 2/22/2026

  RE: please do not send me the every day messages of offers anymore! Thanks
  I receive my daily Magix messages by email. Maybe Peter is the same as he doesn't say.
• SOUND FORGE

  2 answers, most recent on 12/2/2025

  RE: Multiple Instances of Sound Forge 18 from VEGAS Pro 22
  @Shinichi-Kishimoto1124 Welcome to the Magix user to user forums, NOT Magix Support. So, please be aware there are NO Magix staff present here and you will not receive any sort of "official" response to your question, sorry. I would normally suggest
• Video Easy

  2 answers, most recent on 7/28/2023

  RE: [Solved] Transferring your old Movie Edit Pro Plus to a new computer.
  @martti.saarelma Hi . . . . I'm trying to install Move Edit Pro Plus on a new machine. I have a product key. I was able to download videoeasy3hd_dlm.exe to my machine. . . . . The download you are getting is not Movie Edit Pro Plus - it is for a
• Other products

  One answer, on 3/17/2026

  RE: MAGIX Photostory deluxe 2025
  @George-Duckett Welcome to the Magix user to user forums. What you have is a voucher code so please go here and follow the instructions to receive a serial key and the download link. JeffForum Moderator
• SOUND FORGE

  11 answers, most recent on 1/21/2026

  RE: Licenses for songs used from Sound Forge
  @John-Couto Hi See this topic. Respond to the claimants that the EULA for the Software and its Contents ie Soundpool loops, does not ascribe exclusive Copyright ownership to the user of those loops, they only have a licence to use these
• Music Maker

  6 answers, most recent on 7/29/2023

  [Solved] The program does not load external VST plugins.
  Along with the purchase of Akai MPK Mini, I received 3 VST plugins. Everything was installed correctly, and I specified the path to these plugins in the program. However, Magix Music Maker doesn't recognize these plugins, even though I have the
• Photostory

  9 answers, most recent on 12/29/2023

  RE: [Solved] Travel Maps version 5.0.0.500 crashes
  Hi there Red face on my part. I belatedly thought to try importing a different JPEG and PNG into the new version of Travel Maps and it loads and works without issue. So the problem seems to be with the JPEG/PNG file I was using. I didn't think to
• Music Maker

  6 answers, most recent on 8/29/2023

  [Solved] Crash with and without error on project load
  Hello! I'm one of those many people who have issues. I've no clue what's up. Magix just freezes when loading certain projects, crash with error OR restarts on its own without error. While some projects load without issues. Could it be that a
• Xara Designer Pro

  One answer, on 12/26/2023

  [Solved] Unable to download my bought product
  Hello, I am unable to download the version of Xara Designer Pro X (15.1) that I bought in 2018.It is still perferctly OK for my work but I need to install it on a new PC and I cannot find the installation link anywhere under
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  Hi Jeff, Thank you. Looking at the documentation that arrived with the CD, its called MAGIX Video delux 2025 / Movie Studio 2025 which concurs with what you said.  There is also a VOUCHER-CODE, starting with 63L.  There is a multi-national
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  Nothing MAGIX advised to do worked. I just want to re-activate some of my older versions of AudCleLab.
• SOUND FORGE

  8 answers, most recent on 2/28/2026

  RE: Sampler tool not working in SF 18
  Hi, I try to contact tecnical service three times, explain this problem and only a robot answer with no solutions. Support from Magix doesn't exist. Bad idea buy software form Magix.  
• SOUND FORGE

  14 answers, most recent on 8/29/2025

  RE: where is spectralayers pro??
  SLP (SpectraLayers Pro) would have a unique activation code which should be in the email Magix sent you after your purchase of the SFP Suite with the other activation serials. If you can not find it, first look in your spam or junk email folders.