• Music Maker

  One answer, on 10/10/2024

  RE: App stuck
  @Skyy-Dragonn There might be a hidden warning message box you need to close. This can happen if the screen resolution of your computer is too low. Try pressing the Arrow Keys and Enter or ALT and F4.
• Movie Studio

  3 answers, most recent on 10/21/2025

  RE: The program Magix Video de luxe 2026 will not start
  @JanErik-Berg Hi The software appears to be freezing at the creation of the media pool. Are you using One Drive with your Documents folder syncing/uploading to the cloud? If so this is known to cause issues and is not recommended. Ensure that One
• Movie Edit Now

  3 answers, most recent on 7/1/2023

  RE: [Solved] Extra content Video deluxe 2023 Premium is not visible in program
  @h-vanBommel Welcome to the Magix user to user forums. Have you registered and activated the program by entering your supplied serial key and email address on the registration screen? If not, you must do this before you can access any of the
• SOUND FORGE

  28 answers, most recent on 1/27/2025

  RE: INSTALLING LEGACY PLUG-INS
  Hi, SP, well, I have an update for you. WHAT A NIGHTMARE! You better have images of your drives to restore on another computer or I will bet you will encounter this nightmare.Step 1 - I un-installed everything and re-installed everything. No good.
• Music Maker

  6 answers, most recent on 8/10/2024

  RE: Can I install Music Maker Premium on 2 computers?
  I just tried to put my old MMM programme that I use on a second computer and it said I had to deactivate the other one 😤?
• SOUND FORGE

  8 answers, most recent on 8/30/2024

  RE: Sound Forge 17 doesn't install after downloading
  @Daniel-dribeirosg Assuming your screenshot was taken after a pause of some minutes it seems that, as @SP. wrote, something on your computer, most likely your firewall and/or antivirus, is blocking the connection to or from the Magix download
• Movie Studio

  2 answers, most recent on 10/19/2024

  RE: Different computer, deleted old – “reached devices limit”
  @Chuck-mice-ter You go to Magix.com and login into your customer account. Then simply navigate to 'My Products' and open the details of your registered version of Vegas. There you can free up the installation from your old computers.
• Photostory

  21 answers, most recent on 11/14/2024

  RE: New instal freezing at splash screen
  @Alan-Workman Thanks for the further update! I'm glad the updated drivers seem to have allowed you to at least open the program! However, a 30 minute wait is a serious pain! When you had installed the updated drivers did you do a full computer
• SOUND FORGE

  2 answers, most recent on 9/27/2024

  Can't use because it says my temporary file is full
  What temporary file? My computer temp file is fine. How do I resolve this problem as it no longer works, just gives this error message.
• SOUND FORGE

  28 answers, most recent on 1/27/2025

  RE: INSTALLING LEGACY PLUG-INS
  More crazy stuff. I re-booted the computer several times. The Izotope Mastering Suite opens now finally to a strange screen I've never seen before in the other installs on my other computers which are all Windows 11, but, were installed a long time
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  @Michael-Banks1180 Hi Thanks for the clarification. Did you do a Restart not a Shutdown of the PC after the update? We need more information, which version of Video Pro X is installed, and what is the specification of your computer system, see this
• Music Maker

  2 answers, most recent on 3/15/2026

  RE: I installed Music Maker 2014 in new computer.
  @TERRY-BEACH Hi Error code -10  means the program online connection had an error, or was dropped/interupted. Assuming the new computer is running Windows 11. If the serial number begins with P2- then this may be the issue, the P2- serial numbers
• Video Pro X

  10 answers, most recent on 8/10/2025

  RE: Programme freezes
  Thanks for your time, you are right, the video is from a Canon video camera. The audio is there at the start of the clip, it is when I move the slider to get to the end of the video (or further along) that it goes wrong, like wise if it does start
• Music Maker

  One answer, on 4/7/2026

  RE: App Crashes when FX are Used on Vocals
  @producer2000 In case there are cache problems you could reset the program settings under the File > Settings menu. Other things you could try: - restart your computer via the Restart option and not the Shut down option - check Windows for errors
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Per-Schei Does your invoice include a serial key? If so, have you tried entering that into your installation of MM? According to what you have written it would seem you already have an edition of Music Maker installed on your computer, so I wonder
• SOUND FORGE

  5 answers, most recent on 1/25/2023

  RE: [Solved] Errant file size listing
  rraud, I have figured it out! This is the total space remaining on my computer's internal hard drive. Clearly I need to transfer some of the files to a new back-up external hard disc. Sorry for the worry.
• Music Maker

  14 answers, most recent on 6/10/2024

  RE: [Solved] Music Maker begins to lag, eventually crashing after opening store.
  So I upgraded my computer and got a bigger SSD drive and that did not solve the issue. However, on the just in case that a solution couldn't be found from those who took the time to help me I messaged support this is their answer and It solved
• Audio Cleaning Lab

  2 answers, most recent on 10/10/2024

  wrong download for my system
  Just now I downloaded Sound Forge Audio Cleaning Lab to run on my LinuxMint computer. But it seems that the download was for a Windows system...! What can I do - is there a Linux version ?
• Movie Studio

  2 answers, most recent on 8/9/2024

  RE: Atualização
  The current versions of Vegas Pro require a more powerful PC to have a good editing experience. A lot of the features you will not be able to make use of because your computer is not powerful enough. I suggest you stay with VMS until you upgrade
• Photostory

  11 answers, most recent on 1/7/2024

  RE: [Solved] SOS!!!!
  @teresa-l Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please
• Off topic

  3 answers, most recent on 8/1/2024

  RE: [Closed] Active Fourm
  I don't have the option to register or download my Samplitude pro x 3 suite on my new computer and i'm using Windows 11 pro
• Audio Cleaning Lab

  3 answers, most recent on 12/20/2024

  RE: Unable to import vinyl
  @Colin-Pottle Hi, Beyond getting Windows sound settings to recognize your record player pre-amp, in SFACL, Import, Vinyl, click on Settings. Under Audio input, select your input. It will probably be Line-in if you have connected your pre-amp to the
• Movie Studio

  2 answers, most recent on 2/24/2023

  [Solved] Popup Adverts
  How does one stop the pop up adverts that keep appearing in the bottom right hand corner of my screen whenever I turn on my computer? They are easily closed but they are an unnecessary irritation. None of my other software behaves like this and it
• Movie Studio

  41 answers, most recent on 2/6/2025

  RE: How to fix or smooth de-interlaced content?
  @jak.willis Hi . . . . The resolution of the transmissions are 544x576 . . . . Ouch - not even true SD. . . . . The intended use would be to watch it on my TV like normal . . . . By burning to disc, using a external drive or casting/serving from