• Movie Studio

  3 answers, most recent on 5/28/2026

  Seems to be a codec problem
  I'm trying to edit some video sourced from my Canon Legria HF R66 movie camera. I had nor problem editing MP4 files from this camera with previous version of Magix. I think it has worked with the current version, but not sure. The symptom is sound
• Movie Studio

  4 answers, most recent on 11/17/2025

  Blank error dialogue box appears during MS2022 reinstall
  I am getting a blank error message dialogue box from the Installation Manager whilst trying to reinstall MS2022 Platinum after upgrading to Windows 11. It just offers 3 options: Abort; Retry; Ignore, but has no other information whatsoever. The last
• Movie Studio

  14 answers, most recent on 3/2/2025

  RE: Problems converting MXV to MP4
  I think I have solved the problem. I was presented with a dialog box (I have no idea where it came from!) , which asked me if I wanted to download MPEG4. After I did this I have been able to select the export codecs
• SOUND FORGE

  13 answers, most recent on 12/8/2024

  RE: Waves Plugins V15 do not work in Sound Forge Pro V17
  @rraud Waves plugins will no longer support VST2. https://www.waves.com/downloads/release-notes#v15
• Movie Studio

  2 answers, most recent on 2/14/2026

  RE: Audio problem with Magix MEP 2015 plus
  Thanks, Ray. That confirms what I thought. I'll export as WMV and then I can convert to AC-3 using third-party software. I'll probably move away from Blu-ray anyway (old tech now!) and store files on my Media PC. The only surround format my Denon AV
• Movie Studio

  One answer, on 6/1/2024

  computer tells me discount code has been applied cant proceed
  Unable to download Magix Studio . Computer tells me the discount code is invalid. Cannot proceed with download.
• Photo & Graphic Designer

  One answer, on 8/28/2025

  RE: Not possible to sort an album in Photo Manager?
  @J-Sala Hi To sort an album, open it and use drag and drop to sort the images, standard sort options do not work within an album. I would suggest, before posting, you check in Help, Content or Download the manual, depending on the version you have,
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @CubeAce Hi Ray I noticed that too and Films&TV does not even attempt to download a codec for the C330 MOV files, unlike the older Windows media Player. @nicolesharp100 Hi I will keep trying more codecs from HandBrake but otherwise it may be
• Movie Studio

  One answer, on 5/28/2024

  [Closed] How to download older version?
  Hi, I need to download older version of vegas pro 365 (i.e. v.20). Where can I find any link?
• Movie Studio

  One answer, on 12/26/2025

  RE: update software
  @Sergio-Bile HI You can update for the Upgrade price,when you get to the page offering the different editions, select Perpetual license - Upgrade for the edition you require, click Buy now and complete the following pages. On completion you should
• Off topic

  8 answers, most recent on 10/14/2025

  RE: Software
  @Eric-Bremmer Welcome to the Magix user to user forums. I have closed the post you made about Audio Cleaning Lab since you have received the correct answer there and it is, essentially, a duplicate of this thread. First, please tell us exactly which
• Other products

  3 answers, most recent on 10/20/2024

  RE: Independence, Vandal, etc not actually included.
  @JLab Independence, Vandal, etc not actually included. So the reason I got the humblebundle, was for the VST/Instruments that were supposedly included. Since you say that it took you 3 days to download the Independence libraries, I presume that
• SOUND FORGE

  17 answers, most recent on 2/10/2026

  RE: serial number
  @Paul-Godwin Download it from the in-app-store like I mentioned before.
• SOUND FORGE

  9 answers, most recent on 7/1/2024

  RE: Sound Forge Pro 11
  @Greg-Gardner9450 Just in case you have some incorrect installer, you can also try to enter your serial number here and then you should get a download link: https://www.magix.com/int/support/my-service-center/product-downloads/
• Photostory

  53 answers, most recent on 4/2/2024

  RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400
  went to the download page and there are multiple places to click download and all appear to be advertisements. cant tell which to download.
• SOUND FORGE

  16 answers, most recent on 2/23/2025

  RE: Sound Forge Pro 18 REFUSES TO INSTAL!
  To save you time @Cielspacing , you can download the unpacked SFP-18 <,exe> installer (current build 21) from WeTransfer.https://we.tl/t-nRcBl0y3io
• Movie Studio

  No answers, created on 5/7/2025

  Reinstallation Issue
  Last year I bought Movie Studio 2024 and then upgraded to 2025. Recently I had to reinstall Win11 due to some issue I thought I was having with BSOD's. When trying to install either 2024 or 2025, the download manager screen kicks in (shows the file
• Movie Studio

  25 answers, most recent on 8/7/2025

  RE: Any decent support for Insta360 videos yet?
  @WarbirdVideos, Thanks for your feedback. In terms of editing the footage in Vegas Pro, Video deluxe or VPX, as @Reyfox indicated, the .insv file format created by the Insta360 camera, first needs to be processed by Inst360 Studio software to
• Movie Studio

  6 answers, most recent on 7/3/2025

  Video Deluxe 2026 initial testing bugs (?)
  Initial testing of VDL 2026 appears to have the following bugs: In the Import tab (Media Pane), Shortcut pane : Cloud import opens the Magix Contents folder  Magix Contents and Magix Downloads open default Projects folder Can someone please
• Music Maker

  4 answers, most recent on 8/15/2024

  RE: How to fade out Voice and or instrument
  @AJenn Hi Assuming you are not running the trial version of Music Maker, any content that has not been downloaded and installed should appear in the Downloads tab. John EB
• Music Maker

  One answer, on 7/22/2024

  RE: cant downoad soundpools and loops
  @Paul-Yoder Please look inside the Download tab. There should all Soundpools be listed that you can download. There is also a button in the program settings to clean up the store. This is sometimes necessary to delete the old cache. Please try that.
• Samplitude

  5 answers, most recent on 10/21/2023

  [Solved] Cannot install initial add-on software, i.e. vst files
  After my first attempt at new install of Samplitude, when it got to the install add-on files, it downloaded the first one, and then failed any other files. I've uninstalled and re-installed twice and it seems something in the registry or somewhere
• Movie Studio

  33 answers, most recent on 9/22/2024

  RE: some transitions not being implemented after export
  Rob I have just Purchased 2025 platinum to see if this helps just starting the download now buddy thanks
• Movie Studio

  3 answers, most recent on 6/10/2025

  RE: working w/media from various sources and choosing frame rates
  @Iris-Willis Hi, I'd decide on the export choice & then set the project to that. It's a complicated matter so I just choose 30fps for mine. Your phone prob creates variable frame rate videos as my phone does but my GoPro 11 creates constant