• Music Maker

  4 answers, most recent on 7/1/2021

  [Solved] MM 2022 Won't download
  Hi Guys, I discovered last night that the latest version of MM 2022 was available, so I immediately jumped on-line and purchased my upgrade from 2021. This of course generated an e-mail to me with a link to the download .exe file. Received the
• Xara Designer Pro

  2 answers, most recent on 6/21/2021

  [Solved] No access to online catalogue
  I bought DesignerProX in April 2019 for £89. I was warned that after a year my access to Magix Online Catalogue of design resources would expire unless I renewed a subscription, and I would loose anything I had downloaded during year 1. but I
• Web Designer

  2 answers, most recent on 6/7/2021

  RE: [Solved] Your Update Service has expired, so you cannot activate this version
  @melimatelie Welcome to the Magix user to user forums, so not a contact for any Magix staff and the software is not ours. I'm not sure I completely understand what you are asking but I think you have just reinstalled your version of Web Designer on
• Other products

  4 answers, most recent on 6/2/2021

  RE: [Solved] How to move to a new computer.
  I was able to reset get a new activation code. I needed to set up a profile on the Steinberg website. There is a detailed description of how to updated your profile to register Spectralayers 7 Pro using your original license no. and by using their
• Video Pro X

  9 answers, most recent on 5/20/2021

  RE: [Solved] Multiple Audio Tracks
  @x-tremespeed Hi Thanks for the sample. No issues here with extracting the audio channels with VPX12 or VPX 8. . . . .  those audio options don't appear for me . . . . That would suggest you are using proxy files, in which case you will need to
• SOUND FORGE

  One answer, on 5/10/2021

  RE: [Solved] Sony Registration no longer works
  Welcome to the Magix Sound Forge users forum  @David-Loring. Yes, SCS (Sony) registration no longer works, everything was ported over to Magix upon the acquisition in 2016-17.Download the latest (last) build 507 of Sound Forge Pro 10 from Magix. Log
• Video Pro X

  7 answers, most recent on 5/6/2021

  RE: [Solved] Features of the various releases of Video Pro X
  @bjtap Hi . . . . Is there somewhere that gives the actual release number relevant to the various updates? I'm trying to determine how many releases my copy is behind the latest version . . . . That depends on what you mean by releases - major or
• SOUND FORGE

  One answer, on 4/24/2021

  [Solved] Saving files - what's going on?
  Hello, maybe this is a feature request, but I'm really confused about how files are saved in Sound Forge. It's very counter-intuitive and completely different from how files are saved in just about any other application. Firstly, when I save a file,
• Movie Studio

  7 answers, most recent on 4/20/2021

  [Solved] Proxy optimization ?
  What resolution are the proxy files created at ? Is there any way to optimize them ? My system can preview/playback fairly smooth when working with 1080p content. I am now trying to do the same with 5k content and my system is struggling with even
• SOUND FORGE

  10 answers, most recent on 4/19/2021

  [Solved] Upgrade from SF11 to SF 15 not working
  I am trying to run the upgrade from SF 11 Pro to SF 15 Pro. I am on a PC using Windows 10 Pro. I keep getting this error message: "An error occurred during transfer which cuased installation to stop. This problemcan most likely be fixed by
• Rescue Your Videotapes!

  7 answers, most recent on 4/19/2021

  RE: [Solved] Blue screen and no sound when recording
  @Mathias-Lerstad Hi Are you connecting the VCR to the USB capture device using the original SCART to RCA connector - yellow, red and white connectors - that came with the USB capture device? If not does it have an In/Out switch on the SCART plug? Is
• Video Pro X

  9 answers, most recent on 4/12/2021

  RE: [Solved] AVC Intra-Codec Activation
  @DonD Hi Don. If this is to reactive the HEVC codec using the automated generate a new code application, it does not work for the HEVC codec. For that you will have to put in a request to sales@magix.et with your original order number and they will
• Movie Studio

  12 answers, most recent on 4/8/2021

  RE: [Solved] Mov files won’t play using Magix movie 2021
  @Carl-Can @johnebaker Hi Carl. I seem to understand that GoPro Studio has been discontinued. That is my understanding as well. Your workflow pattern seems sound and if it were me I would be doing the same. Is there a way to export files with the
• ACID

  4 answers, most recent on 4/6/2021

  RE: [Solved] AVI Video Format
  @Doug-Consentino Welcome to the Magix user to user forums. For converting the format of video files, have you checked out the (free) Handbrake or something like the (paid-for) MovAvi Video Convertor Premium? There is no Magix video product which is
• Photo & Graphic Designer

  9 answers, most recent on 4/8/2021

  [Solved] photo manipulation
  hi everyone, I have been a Xara user from their early days, long before they liscenced it. I have gone through many versinons of the software. But now i find the latest version 17 and 18, seem to have altered the very simple and quick way the
• Movie Studio

  One answer, on 4/1/2021

  [Solved] Cannot download Magix Movie Edit Pro 20 product
  I purchased Magix Movie Edit Pro 20 at Guitar Center. They sent me a link to download the product along with the product key, but when I clicked on the link and chose United State as my origin, it showed to the www.magix.com website and I could not
• Music Maker

  7 answers, most recent on 4/1/2021

  RE: [Solved] Where is my option to choose the promised content of my choice?
  @David-Carnes Also, the file link in the confirmation email had me install a 32-bit version which was immediately replaced by the 64-bit version. That version was then patched with an update. I have a suspicion that what you write above is the
• Photostory

  3 answers, most recent on 3/23/2021

  [Solved] Unable to re-install
  Following a failure of my system disk I had to install a new one and reinstall all software. This is a Windows 10 system with the latest version of WIndows. Software all worked OK pre system failure.However I am unable to reinstall Photostory
• Rescue Your Videotapes!

  2 answers, most recent on 3/15/2021

  RE: [Solved] Email purchase confirmation HAS NO SERIAL NUMBER!!!!
  @Jonathan-Morris Welcome to the Magix user to user forums. Is this a new, or recent purchase of RYVT? Since the software requires the hardware dongle I assume you originally received this boxed. Is that correct? Has it been installed previously, and
• Rescue Your Videotapes!

  2 answers, most recent on 3/15/2021

  [Solved] Email purchase confirmation HAS NO SERIAL NUMBER!!!!
  My original email has NO SERIAL NUMBER and every way of contacting sales or support is batted back with the autoresponder. The software will therefore not run. SOMEBODY PLEASE TELL ME HOW I CAN GET ANY SUPPORT TO OBTAIN THE SERIAL NUMBER??????
• Music Maker

  11 answers, most recent on 9/2/2022

  [Solved] Installation Error Code 1638 Another Version Already Installed
  I initially installed Music Maker Plus with no difficulty. I upgraded to Music Maker Premium and tried to install it over the original. For some reason it said that the versions were the same, they are not. The file sizes are different. I
• Photostory

  2 answers, most recent on 2/16/2021

  RE: [Solved] Transferring part of slideshow to new project
  @Robert-Wells Hi Robert, Open your project, do a Save As and give the project a new name, like old_project Part 2. Delete the first part from the timeline, closing up the gap. Open the first project, Save As, old_project Part 1. Delete the part that
• Music Maker

  2 answers, most recent on 2/13/2021

  RE: [Solved] Are all instruments royalty free?
  @LenaDr Hi . . . . Are all instruments royalty free?  . . . If you are: composing an original piece of work - if you are using someone else's composition it may be subject to Copyright and/or Royalty fees  using the Instruments to either write the
• Movie Studio

  2 answers, most recent on 2/5/2021

  [Solved] Editing Mobile Phone clips system
  I have fallen into a trap that I had previously experienced, and wonder what system others use. Or perhaps it is just me! I have just edited a couple of clips recorded on mobile phones, exported to MPEG-4 and found that I had no audio for the last