• Video Easy

  One answer, on 9/15/2011

  RE: I cannot burn a dvd. Encoding errors
  Years ago I gave up trying to burn my DVDs from MEP, as it failed so often. Usually at the very end, like your example. Occasional tests show no improvement in MEP17+. I suspect (it's just a guess based on glancing through the log above and
• Photostory

  One answer, on 9/12/2011

  Failure to load
  "Drivers were installed but system needs rebooting"   Rebooting makes no difference !  Next screen "Load program again from disk"  Program is reloaded from disk.  No difference, same message as first one.   Attempts to contact Magix are doomed to
• Movie Studio

  One answer, on 7/14/2011

  RE: My film clips wont burn
  Hi The log suggest that there is a problem with the disc(s) you have used.  Possible reasons are: 1.   After the first burn failure you have tried to write to the same disc again.  This is not possible because the burner has already
• Movie Studio

  One answer, on 7/14/2011

  My film clips wont burn
  Hi please help - Im trying to burn a short 8 min dvd. Everytime I try I get the following message. Internal error. I've tried two different dvd burners and get the same outcome on both. Here is a log of the
• Rescue Your Videotapes!

  4 answers, most recent on 2/8/2011

  Having failures with sucessfully transfer vidoetapes over 1 hr using Rescue youer videotapes program
  I have many home video tapes that I am trying to transfer using Magix's Rescure your videotapes. Whenever I try to transfer a videotape over 1 hr or so, thay almost always fail. Many times the program appears to be trnasfering them but on
• Photostory

  One answer, on 9/7/2010

  I´m trying to buy PhotoStory on CD&DVD9 via your homepage.
  In spite of a new password, (works) right name and adress it´s impossible to pay by Visa or Mastercard. I get information of "name and adress failure", when I end the payment. But all fields whith creditcardsinfo. was surrouded red, and not
• Music Maker

  3 answers, most recent on 8/5/2010

  RE: Music Maker 16 Prem on Win 7 64 bit keeps quitting on me
  I think I should take more time to better describe the failures and then follow your advice. I thought it might just be a simple fix that others have dealt with before.    
• Samplitude

  5 answers, most recent on 7/22/2010

  Sam11Producer exception
  When selecting a sound from the soundpool, and putting it in the project VIP, I get an failure in module "SamProducer.exe", address 0X00408F33 exception 0Xc000005, ACCESS_VIOLATION, error I get a crash - is it because it is an audio type OGG? In
• Movie Studio

  One answer, on 7/14/2010

  Why am I still getting "Memory Allocation Failure" message
  Further to my question on 29th June and John-Auvil's detailed reply concerning MSCONFIG, for which I thank him. I have disabled the start-up menu, made sure I've disconnected the wireless connection, added 2GB of memory, (I now have 8GB). And
• Audio Cleaning Lab

  4 answers, most recent on 7/7/2010

  need Help assistance Warning fatal VIP error
• Movie Studio

  5 answers, most recent on 10/14/2010

  RE: Error 13 when burning a DVD in MEP 16 on animated menus, why?
  I think I should add that the failure happens before the actual burn.  It appears that choosing an animated menu will fail during the encode process. Again, the project succeeds if the menu is not animated. Answer for questions here to keep
• Movie Studio

  5 answers, most recent on 10/14/2010

  Error 13 when burning a DVD in MEP 16 on animated menus, why?
  error seen: ERROR: PrepareDVDVideoFiles() failed with errNo 13  looking for any ideas on what could be wrong.  I've got a box version that I've had for about 2 weeks and this failure occurs. Some clues: 1. If I create a DVD with no menus
• Movie Studio

  One answer, on 6/30/2010

  Serious Program Error
  I've just been trying to burn a 15 min HD video to BluRay disk. 50 minutes into the mixdown, I got a Troubleshooting box telling me a serious programme error had occured. Message as follows :- Error in module "Movie Edit Pro.exe" (load
• Photostory

  One answer, on 7/5/2010

  [Closed] how can i split a large (275 photo's) project into 3 slideshows?
  my project keeps freezing 'memory failure'.  i've been told i should have a project and then split this into slideshows of no more than 99 photo's. i have worked for ages adding music and effects etc. and will be disappointed to have to start again.
• Music Maker

  One answer, on 4/13/2010

  RE: How do i update my musica maker 15 download version
  Hi, How exactly does the procedure fail. I'm not really clear on that. How exactly do you proceed? Does the log-in into the support website not work out? Do you get an error message there or does it basically just kick you out again, without any
• Samplitude

  4 answers, most recent on 10/26/2009

  RE: How do I split a track into 2 so I can manipulate the vocals independantly?
  Vocal removers work with stereo or mono tracks as long as they're straight up the middle. Any panning to one side or the other and you're outta luck. Dynamics are not usually affected too bad because if they are, what is missing is left in the
• Music Maker

  One answer, on 10/22/2009

  External HD/Serial Code problems
    I recently switched from a old Dell desktop to a newer Compaq laptop, though I am using the same external hard-drive. I attempted to run my Magix Music Maker 14 from the external hardrive, which always results in failure, as it either cannot find
• Movie Studio

  2 answers, most recent on 11/23/2009

  Burn failure during rendering of menu.
  I have MEP 15 plus and Windows XP home.  When I attempt to burn a DVD, the process always crashes when it attempts to render the menu.  I have attempted to change the menu to a different background and/or style but get the same results.  I used
• Movie Studio

  5 answers, most recent on 2/4/2012

  MEP 15 pluDVD Menu Creation failure after patching to 8.6.1.0(C1)
  After patching MEP 15 plus with the latest update the program now fails to burn a DVD with the following lines in the log file: 24/09/2009 16:38:23.938:   Step 1 of 6, Encoding movie 1 ... 24/09/2009 16:39:29.567:   Step 1 done 24/09/2009
• Other products

  2 answers, most recent on 9/1/2009

  RE: DV Capture Window ?? Movies on DVD 8 (download version)
  Hi, The problem is that the "Movies on DVD" line doesn't support HDV. The digital capture function you're triggering is just for standard definition and thus looking for a SD miniDV camera. If you can switch your camera to standard DV output, it
• Movie Studio

  2 answers, most recent on 10/14/2010

  Blu Ray burn aborts because Menus fail to render
  I posted this question yesterday (30.8.2009) and I can find no trace of it on the forum.  So, I am trying again. Briefly, I find the menu layout feature very hit and miss.  I found, in attempting to burn my first Blu-Ray disc, that the operation
• Movie Studio

  2 answers, most recent on 8/24/2009

  RE: [Closed] DVD won't play on DVD player
  What Justin said. However, before you pass this off as a pure readability issue, a failure of the player to read the physical medium properly and get the data from the disc, you might want to double-check to make sure that you have burned the
• Movie Studio

  One answer, on 7/20/2009

  Step 6 of 6 won't finish... This is the error
  Cannot set device/media specific information -> Power calibration or program memory area update failure (ASC/ASCQ 73/03) 07/18/2009 07:42:27 AM.814:   AVSDK Message - INFO: :Recording failed due to write error on disc 07/18/2009 07:42:27
• Rescue Your Videotapes!

  One answer, on 7/12/2009

  RE: Burn very slow, aborted w/internal error
  Hi Brad5, I can't categorically state that your burning problem is due to the small amount of RAM in your computer, but you are asking for endless troubles trying to work with Magix programs on that PC.  You need to upgrade to a minimum of 2 Gigs