• Movie Studio

  One answer, on 12/23/2022

  RE: Movie Edit now Movie Studio - NEED UPDATE
  @Eric-Turner Hi . . . . I would like to update the software, becuase it is freaking out . . . . Updating may not help with the issue(s) you are having. We need more information to help diagnose the issue(s) you are having: The specification of your
• ACID

  10 answers, most recent on 10/24/2022

  RE: Can't get Acid Music Studio 10 to get passed the serial number
  @Natalie-Napper Hi From the image you have posted and checking Amazon it looks like you have purchased the old Sony version of Acid Music Studio 10 which is obsolete and is trying to register with the Sony servers which are no longer available. I
• Music Maker

  3 answers, most recent on 12/21/2022

  RE: MM 23 Freezes after startup
  @Welch-C Hi We need more information then you have given to be able to even start diagnosing the issue you are having. Computer specification and program version, see this topic for what is required and please quote processor and graphics card
• Movie Studio

  23 answers, most recent on 12/29/2022

  RE: bad upgrading plugin NewBlue Stylizers 5
  @tonam Hi What is the precise issue you are having with the NB effects, ie they will not install, activate are you are getting only the 11 effects as the OP was getting? . . . . . They concluded that it was a bug that occured with some users. . . .
• Movie Studio

  4 answers, most recent on 10/2/2022

  RE: [Closed] Why is my license going to expire
  @David-Rios Hi and welcome to the forum. Assuming you are referring to Vegas Pro or Vegas Movie Studio 17 or earlier then you are in the wrong forum. Vegas products have their own forum here. Do note the program is no longer called Sony Vegas since
• Rescue Your Videotapes!

  3 answers, most recent on 11/23/2022

  RE: No Video Signal
  @Tore-Leiren Hi Has Video Easy been working on your computer before getting the new version? We need to eliminate a few potential causes of the issue. . . . .  bought the newest version for Windows 10  . . . . Is this a new install of Windows 10, an
• Movie Studio

  85 answers, most recent on 3/3/2023

  RE: Proxy files problem | "Creation of a proxy not required"
  @Former user Hi. As the GoPro 11 Hero black was released in October 2022 there is a slight chance earlier versions may not be able to read the files correctly. This is an unknown unless someone else on the forum is also using a similar GoPro 11 Hero
• Movie Studio

  15 answers, most recent on 5/15/2023

  RE: Neat Video-Best System Components CPU and GPU
  @AAProds This is the result of the benchmark.However, I can't set anything there.A DOS Window opens (CMD) and the benchmark starts. Neat Bench (Neat Image 9.1.0, Neat Video 5.5.8) Windows x64Copyright (c) 1999-2023 Neat Image team, Neat Video team,
• Movie Studio

  17 answers, most recent on 11/8/2022

  RE: Hardware encoding
  @Andrew-Martin9281 Hi What devices are available in the Program settings, Device options tab, Import, Processing and Export options? Are you graphics card(s) drivers up to date and from the original manufacturers - not the Windows installed
• Movie Studio

  4 answers, most recent on 10/21/2022

  RE: MPEG Import (Movie Pro 11)
  Here is the information you requested: 1.. Operating system: Windows 10 - Version 21H1 (OS Build 19043.2130)   2. .Hardware: Video Driver - UHD Graphics 30.0.100.9955 Device - Lenovo Model 81Yh, 64 bit Installed Memory - 8.00GB Physical Memory
• Photostory

  4 answers, most recent on 9/25/2022

  RE: Gradual slowdown until it stops
  @BillyG Hi We need more information: What messages does the Crash log inC:\Users\Username\AppData\Roaming\MAGIX\Fotostory_2022_Deluxe\Crashhave to indicate the cause of the crash?  . . . . PC is well able i9  . . . . the model full name and are
• Movie Studio

  18 answers, most recent on 11/4/2022

  RE: [Closed] MAGIX Movie Studio 2023 Suite crashes
  @Ted-Atkinson Hi Ted and welcome to the user to user forums. Are your video files coming from your smart phone? If so, which model of phone is it? Also how old is your PC or laptop you are using? Can you give us any specifications of your computer
• ACID

  4 answers, most recent on 9/15/2022

  Faulty Playback When FX Are Applied (Acid Pro 8, Acid Pro 11)
  *I have recently upgraded my laptop workstation and entertainment system from an HP Beats Laptop 2015 Model (AMD Quad Core Radeon 6 CPU, 1TB HD, 8 GB RAM) at which I was running Acid Pro 8 with no problems aside from a casual lag due to my project
• Movie Studio

  9 answers, most recent on 11/30/2022

  RE: Unexplained termination of program after initialization
  @Michael-Shorland Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: Assuming you are running Windows 10 or 11. To determine what was causing the crashing of MMS 2022 Suite, without the hassle of
• Video Pro X

  10 answers, most recent on 8/21/2022

  RE: ADVICE PLEASE
  @MCK Hi I have a board for putting mine on my knees which helps keep the ventilation slots clear. Depending on the make/model some laptops are notorious for running hot 🍳 John EB  
• ACID

  4 answers, most recent on 9/9/2022

  RE: ACID VEGAS COMBO
  good idea, except, Vegas has KNOWN audio issues. If you use an audio interface with ASIO drivers, Vegas does not like Bus's with fx on them. The sound is horrendous. All of these problems started when Vegas went to 64bit. None of these problems
• Movie Studio

  38 answers, most recent on 12/14/2022

  RE: Program crashes and closes when I try to play a video
  @Tina-Baker Hi. We need more information to help diagnose the issue(s) you are having:and recommend the correct setting for the program. The specification of your computer system including Windows version and program version, see this topic for what
• Movie Studio

  13 answers, most recent on 12/7/2022

  RE: Cannot burn movies to: DVD, Blu-ray or AVHD on Movie Studio 2023 Suite
  @David-Kendall Hi 2022/12/06 10:06:29 [INFO]    [DiscMaker]: Step 4 of 5, Creating DVD image...2022/12/06 10:06:29 [INFO]    [DiscMaker]: Step 4 done The encoding process is complete so the issue is not the program. 2022/12/06 09:56:11 [WARNING]
• Movie Studio

  37 answers, most recent on 8/25/2022

  RE: No sound from imported .mov files
  @AndyMo My info within MEP is showing the clip as being 7 seconds 15 frames. So I'm assuming yours is showing an additional 4 frames? John is not getting the same result using MEP 2021 with the same build as your own so not a program bug or codec
• Movie Studio

  38 answers, most recent on 12/14/2022

  RE: Program crashes and closes when I try to play a video
  @Tina-Baker Hi Tina. Are you still using Movie Studio 2022? What version of Windows are you using. What build is Windows on? Does your computer / laptop have a separate graphics card or inboard GPU in your CPU? What are your machine specs? Processor
• Music Maker

  3 answers, most recent on 12/21/2022

  RE: MM 23 Freezes after startup
  @Welch-C Hi We need more information then you have given to be able to even start diagnosing the issue you are having. Computer specification and program version, see this topic for what is required and please quote processor and graphics card
• Movie Studio

  One answer, on 9/15/2022

  RE: Program Monitor Not displaying video
  @Matthew-Fauntleroy Hi The most likely cause of the black preview is the Program Settings, Device options, Import, Processing and Export options have been reset by the update. Without knowing your system specs: Ensure that the graphics card drivers
• Movie Studio

  19 answers, most recent on 9/7/2022

  RE: The program is being created
  @Grzegorz-Mielewczyk Hi We need more information: Computer specification, Windows version and program version, see this topic for what is required and please quote processor and graphics card make/model in full.  I would suggest you put this
• Movie Studio

  4 answers, most recent on 10/1/2022

  Video audio is popping-crackling when I edit with movie edit pro plus
  I have Movie Edit Pro Plus (2017) that I purchased back in 2017. Since its purchase I have had no issues. Randomly the other day when I went to edit a video the audio had all this popping and cracking when I played back the movie. When I had used it