• SOUND FORGE

  6 answers, most recent on 11/4/2023

  RE: Serial Number is Invalid or may apply to another product
  Thank you for your help. This worked. To clarify for anyone else having this problem, in my particular case it had nothing to do with a computer ID or pre-2014 authorization method…or the wrong serial number. Magix sent me the correct serial number
• Photostory

  19 answers, most recent on 12/22/2024

  RE: Can't understand advice given by support team
  @JANET-NICOLAS HI Is this the error message you are getting? If so it means there are gaps between objects in the timeline, on track 1, which do not contain any video or image, these gaps may be very small, ie as little as 1 frame see image below,
• Movie Studio

  18 answers, most recent on 5/5/2024

  RE: Movie Studio 2024 Suite Ultimate Bonus proDAD Vitascene V5 Pro fail
  Hello Kobie, After you created you proDAD account, start each proDAD standalone application and then click the 'info' icon at the top-right; there you will find the 'activate' button and any serial-number entry. Similarly, for each plug-in, click
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  I agree with @johnebaker and others in making it an option to change the track layout. That way, both "camps" are happy and it will possibly attract others to the software. It can be a unique selling point for the software for those that are looking
• Movie Studio

  5 answers, most recent on 7/7/2024

  RE: mask
  @derek-brown Hi, Add your video clip to the timeline Add a suitable mask from the Templates tab to the track below, these have chroma key already applied, you can create your own B/W mask if you want in a separate photo editor but you'll have to
• SOUND FORGE

  7 answers, most recent on 3/1/2024

  RE: My Sound Forge Serial Isn't registering my Sound Forge App
  @THSC Welcome to the Magix user to user forums, so not a contact for any Magix staff, sorry. Hence, no-one who posts here can give you a technical response! All we can do is recommend you email infoservice@magix.net with full details of your
• Movie Studio

  15 answers, most recent on 6/17/2024

  RE: How to do basic video editing in Magix
  @Lawrence-Schwartz Hi You can download the trial version of Vegas Pro and test it to see if it fits your needs and is more familiar to you. If you decide to purchase, then email infoservice@magix.net asking for a refund, and purchase Vegas Pro
• Movie Studio

  One answer, on 2/9/2024

  [Closed] Downloaded file is corrupt
  Hi,I have purchased Vegas Movie Studio HD Platinum 11.0 and have a Serial number for the product.My problem is that when I download the product via Service Center, the file is corrupt when I try to open the downloaded file.Pleaase be advised on how
• Photostory

  21 answers, most recent on 11/14/2024

  RE: New instal freezing at splash screen
  @Alan-Workman Hi I have removed superfluous information from your post above regarding the CPU. . . . . It appears this screen eventually disappears after about 30 mins and then I can use the program. . . . I have the same CPU in my PC and the start
• Movie Studio

  4 answers, most recent on 1/21/2024

  RE: Replacement for Vegas Movie Studio and Architect.
  @John-Syers Assuming your Architect v4 was Sony DVD Architect check in your Magix account https://www.magix.com/us/support/my-service-center/ from where you should be able to download it and the serial number should be there. The majority of the
• Movie Studio

  2 answers, most recent on 2/6/2025

  RE: Return to menu after chapter finishes on a DVD
  @me_again Hi Movie Studio 24 does not support the options, in the Disc menu editing, to enable single chapter playback and return back to the Chater menu. The method @me_again gave: . . . . if each "chapter" is edited as a new video on the timeline
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  The only reason I am responding is because we have moved on from which methodology is better to how the Center-out (Hamburger) method would be implemented into VPX. 1: There is no change to the track numbering. You don't have to reverse the numbers
• Movie Edit Now

  16 answers, most recent on 10/22/2024

  RE: Cannot Open Video Files Recorded With OBS In MAGIX Movie Edit Pro 14
  @Grimbles Hello Grimbles, It is still unknown whether you have MEP14 from 2008 or MEP2014 from 2013 on your computer. I can tell you that both MEP programs are 32bit and that they still have a P2 serial number. I just installed MEP15 from
• Music Maker

  4 answers, most recent on 10/16/2024

  RE: Unable to open due to authentication error after update
  @YOSHINORI-YAMADAシリアル番号でMusic Maker 2025 Premiumの有効なダウンロードリンクが提供されるかどうか、こちらでご確認ください: https://www.magix.com/int/support/my-service-center/product Thank you for your reply. After investigating, I found out that Japan's MUSIC MAKER 2025 PREMIUM is
• Music Maker

  4 answers, most recent on 12/31/2024

  RE: Magix Music Maker 14
  @Aaron-Lane Hi and welcome to the forum. Music Maker 14 (2008) is obsolete. It may be possible to get a used copy of the program, however if you intend to install it on a computer running Windows 10 or 11, while the program may install, it may not
• Audio Cleaning Lab

  14 answers, most recent on 4/25/2024

  RE: Audio Cleaning Lab 4 - Changing Default VST's
  @browj2 Hi John, I'm not sure if I replicated your voice over pause issue but I will outline my test workflow and share my results with you. Note; I initiated my tests with default settings. First, using another editor, I created a voice wav file.
• SOUND FORGE

  28 answers, most recent on 1/27/2025

  RE: INSTALLING LEGACY PLUG-INS
  @Burton-Allan It's a little complicated. Currently you're also unlucky that Steinberg and Izotope are reorganizing the way they handle licenses. As you already noticed, Steinberg had the E-Licenser System. To my knowledge, this system is too old for
• Photostory

  5 answers, most recent on 5/1/2025

  RE: changed computer to windows 11
  @cherba Welcome to the Magix user to user public forums, so not a contact for any Magix staff or Magix Support. Hence, confidential data, like serial numbers or email addresses should never be posted here. That is the reason I have edited your post
• Movie Studio

  13 answers, most recent on 12/30/2024

  RE: Movie Sutdio 2025 Suite - Display Color vs Video Area
  @Henrique-GomesCoe @me_again @johnebaker @AAProds Hi Al. The way I see it, it's got nothing to do with monitor settings/calibration. I don't disagree with that but it could be a difference in your physical monitors panel type or ambient light on the
• SOUND FORGE

  12 answers, most recent on 10/26/2023

  Need serial numbers to begin re-installation of two SF XFX disks
  Hello again, guys... Just inserted the first XFX (v, 1.0b) CD-ROM on the ol' XP rebuild but can't begin the installation without the serial number. Can you send it/them to me? My only proof of ownership (that I'm aware of) is the disks themselves.
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 Hi The email address I gave @Gr8fuldan was, and AFAIK, still is not an AI bot, and was/is the customer service contact address, not Support. How long a response will take is an unknown at this time., with all the changes last
• Movie Studio

  19 answers, most recent on 12/17/2022

  [Solved] Four Movies on Screen - but help reqd with Positioning
  A question I know I have asked before but looking at my retained notes, and the MEP screen, I remembered that in the release of a new Edition at some stage, so has how to do it changed. Now I am confused. I am looking to have four short movies
• Music Maker

  8 answers, most recent on 4/27/2024

  RE: Doesn't record what is played
  @EchoVanderBlack Ok, I checked out the instrument and it is somewhat complicated to get it working if you don't use an external MIDI device, like for example a MIDI keyboard. But it is still possible. Create an empty MIDI object on the track, where
• Movie Studio

  One answer, on 1/16/2024

  Is my Movie Studio 14 eligible for upgrade?
  Is my Movie Studio 14 eligible for upgrade? I have the disk, a serial number, and an alternative identification code but am unable to register it online. I can't load this on my rebuilt machine, because it complains it can't connect to the internet.