• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  RE: Windows does not find drivers for the video grabber usb device
  i did the uninstall with that app, it said there was 5 files no need anymore. anyway now in download it didnt ask me to put the usb device at anytime, and still same problem @emmrecs
• Movie Studio

  25 answers, most recent on 8/7/2025

  RE: Any decent support for Insta360 videos yet?
  @Can-Dive Hi. While one can use one file multiple times within VPX I have found it not desirable but may depend on the power of the computer the project resides on. Getting a single file within VPX to play at the same time across several tracks on
• Video Pro X

  9 answers, most recent on 8/23/2025

  RE: Video pro x16 does not start
  @john1893 Hello John, Go to: C:\Users\User\AppData\Roaming\MAGIX\Video_Pro_X16 and delete the Video_Pro_X.ini file, then restart Pro X16. Deleting the INI file will reset Pro X16 to its default settings and fix any computer configuration
• Photostory

  3 answers, most recent on 1/24/2025

  RE: Media Pool length of audio files (Premium VR v.19.0.2.36 (UDP3)
  @Sam-McPherson Hi . . . . is there a way to insert audio in the Media Pool using the length of the file instead of the file size . . . . In the Photostory Media pane the Length attribute is not available, the file attributes display is very
• Music Maker

  2 answers, most recent on 1/4/2024

  RE: [Solved] Poor audio playback
  @Howard-Knoles In Music Maker navigate to File > Settings > Program Settings > Audio/MIDI and select an ASIO driver, for example Music Maker ASIO or the ASIO driver of your USB audio interface, in case that is the USB audio output device
• ACID

  4 answers, most recent on 3/25/2025

  I have a crackling sounds in WAVs rendered audio files
  The sound on the DAW works fine. After render the audio in wav the file end up having cracking and pop sound in the file.NO IT IS NO CLIPPING.Processor    Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz   4.20 GHzInstalled RAM    16,0 GBHd Ssd M2 1T Sony
• Music Maker

  2 answers, most recent on 11/3/2023

  [Solved] INI file not found
  When I try to load Music Maker I get a message "C\Users\...\AppData\Roaming\MAGIX\mm25\MxAutoUpdate.ini was not found". The program does load and I see I can update it online using the menu system, however when I attempt this, I get the same
• Samplitude

  2 answers, most recent on 5/14/2023

  [Solved] Samplitude won't open MIDI files
  HelloI don't know what happens but it doesn't open Midi files. I select the Midi file that I want to import, I accept and nothing happens. It happens 90% of the time. The remaining 10% shows a window where I can choose whether to import one track or
• SOUND FORGE

  27 answers, most recent on 3/19/2025

  RE: Sound Forge Audio Studio 17 doesn't detect Ozone 11 Standard (VST3)
  @drmq Please check the VST settings in the program preferences. Make sure the VST3 path is included (usually C:\Program Files\Common Files\VST3\) and rescan the paths.
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho Please don't install codec packs. To my knowledge this interferes with the codecs that come with Sound Forge or other multimedia software. For example, there are a lot of talks in this forum where codec packs were the culprit in errors
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @AAProds Ooh, glad it worked for someone else. What process did my Hal use? BOREDOM. Mrs AndyW and I are partying later and she's doing whatever girlies do (at her age?) so I'm amusing myself by trying every file extension I could think of on that
• ACID

  6 answers, most recent on 3/26/2026

  RE: Acid Pro 10 metronome volume
  Is there a way to INCLUDE the metronome/click track when rendering a file/mix?... I want to keep the click track so I can send it to a drummer so he knows where the tempo changes are, and also to help him keep time while recording his track. Thanks
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  The exact same thing happened to me on January 12th when purchasing an upgrade to Vegas Pro 23. I opened a support ticket and sent a follow up email five days later. I have yet to hear anything. I will consider filing a Paypal claim.
• ACID

  13 answers, most recent on 2/20/2026

  RE: Acid Music Studio 11 Fails to run.
  Im on W10. Tried compatibility mode for W7 and W8. No good. Tried holding the keys down while starting acid and it just carries on till failure. No options or extra boxes appear. Does it store configurations/settings in a hidden file somewhere that
• Video Pro X

  46 answers, most recent on 5/14/2025

  RE: VPX16 plays Sony XAVC with no sound
  What would be good would be to know which actual filter will allow a particular file type to be opened. I'd completely forgotten about the LAV Filter messing up Lagarith files in Magix so there are obviously dodgy decoders in that pack. However, it
• Video Pro X

  13 answers, most recent on 10/6/2024

  [Solved] Source audio problem editing footage from Pana GH6
  Hi all.I am having problem with the audio on the footage that I shot with my Panasonic GH6. I was unaware that the camera saved 4 different audio channels. I use Rode mic and it seems to be recorded to channel 3. Native mic records to channel 4 but
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  It's so strange, isn't it. Anyway, I've ordered a Focusrite 2i2 4th Gen for home, so fingers crossed. If any files come back with glitches, I'll just try to repair them and hope that pressing SAVE (in SF18 or RX11) doesn't cause glitches elsewhere
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  Hi @emmrecs Verbatim Discs.I have just rebuilt PC with newest O/S (so ignore previous data - I must update that file).
• SOUND FORGE

  3 answers, most recent on 10/18/2023

  [Solved] plugin is automatically showing last saved preset
  I'm an old Sound Forge 12 user, this was not a behavior in that version... I use a plugin, creating a preset. The next audio file I use the plugin on, it automatically brings up that last saved preset. I would prefer it go back to default every
• Music Maker

  6 answers, most recent on 11/16/2025

  RE: The VST3 MT Power Drum Kit 2 plugin crashes the Magix Music Maker appl
  Thanks for the response. Yes i put both files. The plugin works ok in Reaper, but no in MMM. i have to enter to ctrl ALT SUP to stop the MMM after select  MT Power Drum Kit 2 plugin.
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  Here is a screen shot of one of the files, all files are from the same camera. Wasn't able to understand how to send a file of this so just took screen shots, let me know if it is what you need. Thanks. Brendan.
• SOUND FORGE

  5 answers, most recent on 10/25/2023

  RE: [Solved] Sound Forge pro 11 Crashes
  @roderick-horn I found another comment. There the crash was fixed by setting Sound Forge to 8 bit and 256 colors. Make a right click on the shortcut icon > Properties >
• SOUND FORGE

  3 answers, most recent on 7/23/2023

  RE: [Solved] How Do I Record In Mono in Sound Forge 17?
  @Barnet-Sherman There is a status bar at the bottom of the Sound Forge window. It shows the bit depth, sample rate, channel number etc. of the currently selected file. Right click on the channels to change to a different setting.
• SOUND FORGE

  4 answers, most recent on 8/12/2025

  RE: Glitches
  @scott-james This can be caused by editing compressed audio files like MP3. It's recommended to convert them to WAV first. If you enable to always proxy compressed audio files in the Sound Forge program preferences, this will be done