• Movie Studio

  59 answers, most recent on 3/7/2024

  RE: No Hardware Acceleration / Encoding
  @Iris-Willis Hi We need more information: The Dell processor model number in full?  Can you post a screenshot of the Program Settings, Device options tab?  Does the Intel iGPU appear in the Device option GPU settings? Depending on the video format
• Movie Studio

  7 answers, most recent on 9/4/2025

  RE: Video playback stutters
  Thank you so much for all the info! Screenshots of the settings wouldnt really help since I have the language in Dutch and cant change it until I install the progam again. Tell me if you still want them. This is the info I found: Version number:
• Music Maker

  4 answers, most recent on 7/7/2023

  RE: Panning not working
  @Eleyan Hi, When you recorded, in Music Maker recording settings, did you check the box for Mono? If you left it as Stereo, then you recorded onto the left channel as you indicated, not both. All panning does is decrease one of the
• Movie Studio

  5 answers, most recent on 7/6/2024

  Movie Studio 2025 Ultimate suite installation issues
  Hi Community, I am running the latest Windows 11 pro on a laptop with a Ryzen 9 3900 12-Core Processor - 65432 MB RAM. I have just purchased this suite of programs as I felt it was good value for my use case. I upgraded from Windows 10 pro and have
• Movie Studio

  5 answers, most recent on 3/7/2023

  RE: Error
  @emmrecs Hi Jeff. When you removed most of the crash report you removed the last section relating to the windows version that is running which was 19044. something, something, something, along with some processor data which was an Intel 4 core with
• Movie Studio

  5 answers, most recent on 12/21/2022

  RE: Bad jittering and breakup during slomo
  Hi. Interesting that you have replicated this. It went away for me, but has now come back. My processor is .....old.... Processor    Intel(R) Core(TM) i7 CPU         870  @ 2.93GHz, 2927 Mhz, 4 Core(s), 8 Logical Processor(s) I have reported the
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho I'm not sure if this is a trial problem. Maybe some of your settings are leading to a crash? For the context menu, I think there should be RemoveSFContextMenus.reg and RemoveCustomContextMenu.reg files to remove Sound Forge entries from
• Movie Studio

  12 answers, most recent on 9/19/2023

  RE: Magix Capture Error Message
  @PETER-SMITH1397 Hi Peter. The fact you have connected the camera to a fire wire-port, if the port is on the motherboard as opposed to a fire-wire card point to a pc, that motherboard is at most using and Intel Sandybridge processor and an internal
• Movie Studio

  11 answers, most recent on 1/24/2024

  RE: Save objects as takes
  @sams_e Hi Please do not resurrect old topics, this one is 12 yrs old, and relates to an older version of the program which is very different to current versions. We need more information to help diagnose the issue(s) you are having: What will not
• Movie Studio

  5 answers, most recent on 11/22/2025

  RE: Image playback freezes after a couple seconds
  @johnebaker Thank you for getting back to me. It is a desktop running Magix Movie Studio Platinum 2024 (Version 23.0.1.236). I don't know if that's the latest version, as the update option in the program did not respond when clicked. According to
• Movie Studio

  One answer, on 9/15/2023

  Advice Requested: Second Monitor
  I just finished searching the forums for these two phrases... Two Screens Second Monitor ...and Came up empty-handed on both searches What I'm seeking is knowledge to help me guide my expectations; hopefully before I go doing something really
• Video Pro X

  13 answers, most recent on 1/23/2024

  RE: Software Corruption?
  @Scott-Rindenow Hi Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and
• Movie Studio

  One answer, on 2/22/2026

  RE: M0vie Stadio 2026 Platinum
  @takashi-kawaguchi Google translate:   フォーラムへようこそ。 発生している問題の診断にあたり、以下の情報をご提供いただく必要があります。 Windows のバージョンやプログラムのバージョンなど、お使いのコンピュータシステムの仕様について、こちらのトピック https://www.magix.info/us/forum/please-do-the-following-before-posting-your-question--621831/
• Movie Studio

  4 answers, most recent on 10/3/2023

  RE: 2023
  @daniel-alford Hi Depending on the video encoding format - mp4 is not a video format it is a container file format that can contain video encoded in several different formats. Video formats which are hardware acceleration supported for encoding by
• Movie Studio

  10 answers, most recent on 3/19/2023

  RE: imported mp4 video plays sound but no video
  @Mike-Orland Hi The GTX 660 Ti is part of the problem. If you have a AMD processor then in the Program settings, Device options tab, Import, Processing and Export options set them all to CPU. If you have an Intel processor and the first digit, after
• Video Pro X

  3 answers, most recent on 3/1/2024

  RE: Making the transition from Premiere Pro CC 2021 to MAGIX Video Pro 15
  @Stephen-Wickham Hi and welcome to the forum. In reverse order: . . . . Did this in Premiere Pro, do this in MAGIX Video Pro X. . . . . In the Tutorials section of the forum, there are no 'conversion' tutorials. For acclimatisation see the tutorial
• Music Maker

  19 answers, most recent on 5/4/2023

  RE: DN-e1 Cuts out in every bar
  Hi, thanks for the suggestion but I've already configured power saving and suspend modes on USB, Processor throttling etc. to optimise windows for audio. I haven't contacted support yet I thought I'd try here first. I'm going to do that now, thanks
• Movie Studio

  11 answers, most recent on 1/31/2024

  RE: on load, the welcome screen hangs
  @Amir-N Hi . . . .  "Documents" folder name is shown as "Public Documents" . . . . Folders can have a the real name and a user friendly (display) name. Download Revo Uninstaller free, if you do not want to install it download the Portable version,
• Video Pro X

  One answer, on 1/8/2024

  RE: Error in Module
  @Reginald-Rutledge Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and
• Movie Studio

  6 answers, most recent on 9/5/2023

  RE: MP4 Problem
  @Will-Dallimore Hi Please note that MP4 is not a video format it is a container file format which can contain video encoded in several different formats. We need more information:- Full name of the program, the edition and the version number as
• SOUND FORGE

  2 answers, most recent on 8/9/2023

  Sound Forge Audio Studio 16 VST scan stuck
  Hello, I've recently upgraded my licence from Vegas Edit to the middle one that includes Sound Forge AS 16 and I tried to test the program but it gets stuck on the VST plugins scan... I tried running as an administrator but it didn't fix the
• Movie Studio

  17 answers, most recent on 10/30/2023

  RE: When I play the red line on the video blocks is not on the right spot
  Thank you John and Gid, but that doesn't solve the problem. I work to cut or shorten scenes only in Story Board and not in Timeline mode because that's way too cumbersome compared to the Story Board. 1. In a directory, I put my unedited video clips
• Movie Studio

  14 answers, most recent on 3/10/2023

  RE: Update/Patch to version 22.0.3.171
  Hi Jeff, you are right, the problems I am facing are related to "Chroma Key Pro" and "Alpha Processor" being part of  "New Blue Elements". Both don't work anymore after installing update 22.0.3.171 for Movie Studio 2023 Suite. All current versions
• Movie Studio

  13 answers, most recent on 9/21/2023

  RE: Trying to make video with songs and Still images
  Hi. It's possible (seeing as you still haven't told me the age of the computer or which exact processor it is) that the Intel GPU is being seen by the program but not able to be used as how such chips work have been altered over the years and the