Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Mike3914 Hi From the error message the faulting module nvopencl64.dll would suggest that the issue is with Nvidia GPU drivers - are they up to date? What is the specification of your computer system including Windows version and program version,

Photostory

2 answers, most recent on 11/21/2023

RE: version 2024 fonctionne pas correctement

@Guy-Bilodeau . . . . and the support for magix is not there . . . Correct, this is a user to user forum, however there are many experienced users of the program here who can help with any issues you have or 'how to' questions. We need more

ACID

9 answers, most recent on 10/6/2024

RE: MAGIX ERROR. I HAVE MY RECEIPTS & CODES.. NEED HELP, NOT GETTING ANY

Thanks for responding to this hectic post of mine😁. Yeahhh, I'm sadly very aware of the location it was posted. Reason it was posted here was for TOTAL sight aspect, either it be by other creators like myself or ideally, Magix employees... ANYWAYS -

Movie Studio

One answer, on 7/1/2023

[Closed] Movie Studio Platinum is stopped.

I launch Vegas Movie Studio 17 Platinum Steam Edition and an error crashes - Movie Studio Platinum is stopped. Version 17.0 Build 223. System OS - Win 11. CPU - FX4300. RAM - 8GB. GPU - GT730 2gb ddr5. Used SSD for

Movie Studio

69 answers, most recent on 4/9/2024

RE: VHS captures, video "washed-out"

@Can-Dive would you elaborate on your comment regarding MMS2024 not handling AVIs properly Welcome aboard, Candive. Analogue AVIs don't have display aspect ratio information stored in them, so programs don't know how to display them. PAL analogue

Music Maker

29 answers, most recent on 9/20/2023

RE: Cannot load my Vita Instruments

@SP. It sounds like just maybe, I should uninstall everything to be sure, and then have some kind of tricky well thought out plan to install all of them again in a specific, non error creating way... maybe for all 4 of my current Magix programs I

Movie Studio

44 answers, most recent on 1/17/2025

RE: Making Blu-rays

Sorry if I’m posting this in the wrong spot but I desperately need advice please. i’ve been interested to read all of the above thread, some of which seems pertinent to my own situation, however I’m sorry I have nothing to offer. I’ve been using

Movie Studio

7 answers, most recent on 2/10/2026

RE: [Closed] Movie Studio 2023 Premium stiil crash !!!

Hi, thanks a lot for your answer.See below for additional information about the issues.Forgive me if I described the problem too generally, I'm new here but also very frustrated with these constant problems with the program. It's not really working

Music Maker

10 answers, most recent on 7/4/2024

RE: VST Buffer Error

I didn't name the VST because this error arises from multiple VST instruments from a specific manufacturer. Also, this error is isolated to only Magix programs. I have MMM, Acid Pro and Samplitude Music Studio. All three programs receive the error.

Movie Studio

One answer, on 9/24/2023

RE: my Media

@Brian-Blore Hi . . . . error in module "ntdll" . . . . This usually means there is an issue or mismatch in your Windows installation. See this tutorial and carry out steps 3 - 11. If that does not fix the issue then we need more information to

Music Maker

5 answers, most recent on 6/27/2023

Beatbox could not be loaded

Potential reason: An empty track cannot be added to the project I keep getting this error on MusicMaker Premium I've tried a reinstall several times and Did a deep clean with Ashampoo uninstaller which identified and corrected registry entries but

Movie Studio

2 answers, most recent on 5/24/2024

RE: MAGIX Movie Studio 2024 suite problem with( x3D) static cannot be read

@elvis-t5033 Hi This is a Windows issue, possibly a failed update, do the following: Check for any failed updates in Windows settings, Windows update, Update history for any failed update. Check your system for malware - I use Malwarebytes, the

Music Maker

9 answers, most recent on 7/24/2023

RE: Sound problem.

@Former user All purchased Soundpools are saved in your user account. You can re-scan them in the program settings or redownload them in the Download tab. It's technically not necessary to reinstall Music Maker. Resetting the program settings under

Music Maker

29 answers, most recent on 9/20/2023

Cannot load my Vita Instruments

Hello to all of you on the Magix forum. I reinstalled my version of Samplitude Music Studio 2021 with all its virtual instruments. Then I decided to purchase the new Magix Music Maker 2024 and, once everything was installed and activated, the

Movie Studio

3 answers, most recent on 7/14/2024

Movie Studio Platinum Upgrade from Using Movie Studio Platinum 14

Hello,I had gotten an email about upgrading to the new 2025 edition of Movie Studio Platinum. And I had been using the Vegas Movie Studio 14 which I got in like 2017 or 2018. I am a little overwhelmed by how this is laid out. I have even tried to

MAGIX

23 answers, most recent on 10/28/2023

RE: Photostory Deluxe 2024 - Update 23.0.1.159

Hi Bol Thank you for all your help but unfortunately, I still have the problem. I did the repair first and nothing changed so then I downloaded the Visual C both 64 & 86 as you had highlighted. but nothing changed still the program crashed. Ive

Music Maker

4 answers, most recent on 5/20/2023

RE: Phoning home constantly fails

@MajorEvent Try going into the program settings and click on the button to clean up the store. This will delete the old cache of the store. After resetting, I re-logged in and got the connection then and the next program load but after that back to

Audio Cleaning Lab

2 answers, most recent on 9/8/2023

RE: Loading program onto a new HD

@don-h Which version of Windows did you have on the old HD and which on the new? ACL 12 (assuming you don't actually mean "Sound Forge ACL 1" [or later, up to 4]) may be incompatible with your new OS because it is now old!. When you attempt the

Audio Cleaning Lab

32 answers, most recent on 11/21/2024

RE: importing a stereo mp3 file into both tracks seprately

@Gerald-Shantz Hi, Audio Cleaning Lab is a totally different product from Sound Forge. Magix added the prefix Sound Forge several years ago to be able to put audio editing programs under the same heading, I guess. I have been using it since 2005.

Movie Studio

2 answers, most recent on 12/5/2023

RE: MP4 codec not showing video after importing

@ROSS-HARFIELD Hi . . . . Unable to show my MP4 video codec files after upgrading to 2024 version . . . . MP4 is not a video codec, it is a container file format which supports several video codecs and audio codecs internally. We need more

Music Maker

13 answers, most recent on 1/9/2024

RE: Purchased soundloops not accessible via offline computer

@SP. No luck. There are mxcogg files in all of the soundpool directories. Testing one of the soundpools by removing the mxcogg files while retaining ogg and wav files gave us a different error than before: "*.mxcogg has been deleted or moved and

Music Maker

9 answers, most recent on 10/3/2023

RE: lining up click tracks to others to start a song

I download from karaoke to a local file on my computer. On Magix I click on the file icon to the left of the store on the top line. This allows access to my computer files where I drag them to the template. Not a big deal just have to do the

MAGIX

23 answers, most recent on 10/28/2023

RE: Photostory Deluxe 2024 - Update 23.0.1.159

@zoro2 Hello Zoro2, ...Module mfc140u.dll does not allow me to open templates and crashes the program..... This could mean that you do not have the latest Visual C++ Redistributable for Visual Studio 2015-2022 installed? You can download it from

Movie Studio

89 answers, most recent on 5/5/2025

RE: Upon importing my photos, they turn to black and white or all black

@Gid Crash log data. ----------------------------------------------------------------------MAGIX Video Pro X14 01.05.2025 21:15----------------------------------------------------------------------CrashDump 20250501_211504_v20.0.3.181.dmp