• Movie Studio

  69 answers, most recent on 4/9/2024

  RE: VHS captures, video "washed-out"
  @Can-Dive would you elaborate on your comment regarding MMS2024 not handling AVIs properly Welcome aboard, Candive. Analogue AVIs don't have display aspect ratio information stored in them, so programs don't know how to display them. PAL analogue
• Video Pro X

  111 answers, most recent on 1/29/2025

  RE: Feedback about VIDEO PRO X15
  @Felix-Wright Hello Felix, If you send an error message via a Magix program, you will never get a personal reply / feedback from it. However, such error messages are stored in a database, which Magix programmers can later analyse and improve their
• MAGIX

  23 answers, most recent on 10/28/2023

  RE: Photostory Deluxe 2024 - Update 23.0.1.159
  @zoro2 Hello Bob, I was happy to try to help you. Unfortunately, I was unable to do this. An answer to your question: "I saw in your list under common that you have a few extra folders such as CategoryDataBase, Database, metaData, proxy", I don't
• Movie Studio

  2 answers, most recent on 5/24/2024

  RE: MAGIX Movie Studio 2024 suite problem with( x3D) static cannot be read
  @elvis-t5033 Hi This is a Windows issue, possibly a failed update, do the following: Check for any failed updates in Windows settings, Windows update, Update history for any failed update.  Check your system for malware - I use Malwarebytes, the
• Audio Cleaning Lab

  7 answers, most recent on 6/27/2023

  Recording Error
  I have Audio Cleaning Lab 17 that I have been using forever on my Windows 7 computer that crashed and burned. I bought a HP Windows 11. My Audio Cleaning Lab 17 loaded perfectly. BUT and this is why I am here needing help. When I go to Import a
• Video Pro X

  One answer, on 8/17/2023

  [Closed] Vegas Pro 20.0 (Build 411) is refusing to even open.
  I'm trying to get a video out.. like right now.. and it's completely impossible because the program will not even open up. I've uninstalled & reinstalled the entire program. Twice. Googled the exception number and followed the steps to give the
• Photostory

  9 answers, most recent on 12/29/2023

  RE: Travel Maps version 5.0.0.500 crashes
  I have an update. And, I think, I have the answer to the riddle. The image I was importing as the avatar was saved in a folder that was several folders down the file tree. After much trail and error I found that if the file is imported from a folder
• Video Pro X

  27 answers, most recent on 11/18/2024

  RE: VPX Feedback Button - Features In Consideration/Planning - Comments
  @johnebaker @browj2 I do hope this is the ability to switch tracks up/down for users who come from the likes of Vegas and other video editors, and not a similar view as Resolve... John EB, I hope so too. John CB, I actually considered purchasing
• Samplitude

  3 answers, most recent on 10/4/2023

  RE: Reading code 24 when I try to put in any kind of email that I’ve had
  What happened is my computer rashes so I switched computers now when I try to load samplitude music maker it says I am not using the proper e mail I have the physical software I have the product key but it’s still not letting me do it it’s reading
• Movie Studio

  44 answers, most recent on 1/17/2025

  RE: Making Blu-rays
  Sorry if I’m posting this in the wrong spot but I desperately need advice please. i’ve been interested to read all of the above thread, some of which seems pertinent to my own situation, however I’m sorry I have nothing to offer. I’ve been using
• Photostory

  2 answers, most recent on 11/21/2023

  RE: version 2024 fonctionne pas correctement
  @Guy-Bilodeau . . . . and the support for magix is not there . . . Correct, this is a user to user forum, however there are many experienced users of the program here who can help with any issues you have or 'how to' questions. We need more
• SOUND FORGE

  53 answers, most recent on 10/29/2024

  RE: SOUND FORGE Audio Studio 16 – Feedback Thread
  When trying to install, it gives an error code instructing me to connect to the internet.....I am connected.Using FireFox - Obviously I'm connected if I'm on this page and commentingMicrosoft Edge did not work either"VPN is logged outThe other
• Photostory

  One answer, on 6/3/2023

  RE: Error while trying to activate with serialnumber
  @David-Kerpel Hi . . . . When I enter the code, -starting with P2-51912 . . . . The P2- prefix is for a pre 2015 Magix product. If you are trying to use this serial number on a newer product then you should be getting an 'Error code -14 you are
• Movie Studio

  4 answers, most recent on 11/8/2023

  RE: Movie Edit Pro 2021
  @Mike3914 Hi From the error message the faulting module nvopencl64.dll would suggest that the issue is with Nvidia GPU drivers - are they up to date? What is the specification of your computer system including Windows version and program version,
• SOUND FORGE

  14 answers, most recent on 7/15/2023

  RE: Sound Forge 15 - Program stops after x time
  @Former user Yes, try to reset the program settings. If you cannot get into the program hold CTRL and SHIFT and double click on the program icon to start Sound Forge. Keep holding CTRL and SHIFT until a small window appears that will ask you if you
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @Reyfox I agree, the pricing for VPX should be lowered to create incentive for MMS users to upgrade. My personal preference is VPX over MMS based on my previous experience with other editors, but I can understand why most MMS users are quite happy
• Video Pro X

  11 answers, most recent on 6/13/2023

  RE: Video Pro X 15 will not install
  @George-Monaghan Hi George, At which point does it block - with the downloader program (videoprox15_dlm_et7jp0.exe) or with the download program downloaded by the downloader program? And, how far does it get in the process? All, Has anyone else
• Music Maker

  5 answers, most recent on 6/27/2023

  RE: Beatbox could not be loaded
  @David-Inman4969 Hi . . . . It starts to load then throws up the error and locks up . . . . What does the error message say - please quote in full or post a screenshot of the error message. This could also be a graphics card issue - what is your
• Movie Studio

  3 answers, most recent on 7/14/2024

  RE: Movie Studio Platinum Upgrade from Using Movie Studio Platinum 14
  Hello,I had gotten an email about upgrading to the new 2025 edition of Movie Studio Platinum. And I had been using the Vegas Movie Studio 14 which I got in like 2017 or 2018. I am a little overwhelmed by how this is laid out. I have even tried to
• Video Pro X

  4 answers, most recent on 9/8/2023

  RE: why I can't install Video Pro X 14
  @jy-w That's the download manager which will download the software. So, does no window appear if you start the software or does the download stay at 0%? If the download doesn't start it is definitely blocked by Windows Defender or a firewall or
• Movie Studio

  8 answers, most recent on 9/6/2023

  RE: Magix 2024: dvd plays on PC but not on dvd players!
  @Don-Fredrick Hi Don. Glad you have a resolution to your problem. The thing is Magix Movie Studio is designed to work with Windows 10 and 11 and with more modern computer components. Especially the encoding and processing capabilities found on new
• Movie Studio

  One answer, on 7/26/2023

  Trouble registrating my new movie studio 23 download which i purchased
  I purchased Magix Movie Studio 2023 Suite download on the 24/07/2023.plus ordered a back up disc copy .It downloaded fine onto my computer but when I came to register the new program I get a error code 24 which says this serial number has already
• Music Maker

  13 answers, most recent on 1/9/2024

  RE: Purchased soundloops not accessible via offline computer
  @SP. No luck. There are mxcogg files in all of the soundpool directories. Testing one of the soundpools by removing the mxcogg files while retaining ogg and wav files gave us a different error than before: "*.mxcogg has been deleted or moved and
• Music Maker

  29 answers, most recent on 9/20/2023

  RE: Cannot load my Vita Instruments
  @SP. It sounds like just maybe, I should uninstall everything to be sure, and then have some kind of tricky well thought out plan to install all of them again in a specific, non error creating way... maybe for all 4 of my current Magix programs I