• Samplitude

  2 answers, most recent on 12/19/2017

  [Solved] Help: Installed Sam x3 suite 32 and 64 bit versions 64 bit NOTworking
  Hi:   NEWBIE here. I installed the Samplitude x3 suite.....I choose to install both 32 bit and 64 bit versions on my Win 10 64 bit laptop.   When I click the desltop icon for Samplitude....I get error messages (3) and they say some .dll are missing
• Movie Studio

  18 answers, most recent on 10/4/2017

  RE: [Solved] Failed installation of update
  Good news, I'm back in business.  After removing and reinstalling a couple of times the program was nearly fixed with the exception of a few error messages, and then support suggested patching the software with the update again via Help > Update
• Other products

  One answer, on 8/17/2017

  [Solved] Not loading program correctly
  When trying to load program comes up with error, can't find the name of Intel ICD OpenGL driver. I have installed this program by download and back-up disc but still get same result. My Laptop is HP Notebook 15-ay109na with Intel core i5 (7th Gen)
• Samplitude

  One answer, on 8/6/2017

  [Solved] Having trouble importing Smart Score Piano Midi into Music Studio
  While other programs I use accept the Smart Score Medi files, every time I load one on a midi track the programs locks up (am sending error reports each time). I've found a work around using Vita or Garritan Personal Orchestra. I play one note with
• Movie Studio

  22 answers, most recent on 1/19/2019

  [Solved] Movie Edit Pro crashes every time I open it
  Hi, its my first time using these forums. I have had Magix on my laptop now for over a year and have had no problems with running it. However, one time last week i exported a project and it crashed. When I open the program up again i get the pop up
• Other products

  5 answers, most recent on 3/8/2017

  [Solved] Error when opening VSCL: cannot find the name Intel lCD OpenGL Driver
  This is a problem I see every time I attempt to open the SAL Video Sound Cleaning Lab supplied with VPX 365. I found a post http://Error when opening Magix: cannot find the name Intel lCD OpenGL Driver detailing the same problem, with an earlier (?)
• Movie Studio

  8 answers, most recent on 2/19/2017

  [Solved] Files not loading
  I'm not sure what happened but I have this weird issue that I was hoping someone can help me with. When playing a video file on the program, it played in a different tune and was out of sync, but the file itself when played on a player works just
• Audio Cleaning Lab

  5 answers, most recent on 4/24/2017

  [Solved] Error when opening Magix: cannot find the name Intel lCD OpenGL Driver
  Using 2016 Audio cleaning lab on Windows 10, when I open the program I get this message:Cannot find the name Intel lCD OpenGL Driver & it will not open. Not sure if this is a Magix error or Windows, have uninstalled Magix & downloaded again
• Movie Studio

  17 answers, most recent on 1/14/2017

  RE: [Solved] Movie Edit Pro 2015 displays annoying messages while inserting objects
  I'm sorry. I've been kind of rude to you and I was only stressed out by this problem, since I was supposed to release 2 videos on YouTube a few months ago, but this bug was preventing me from doing so. I'll be sure not to put this anger out on you
• Video Pro X

  One answer, on 1/15/2017

  [Solved] Problems reinstalling VPX8
  Hi Got myself in a bit of a mess after VPX started crashing on program start up with an error with the libmfxhw64.dll (which I believe is something to do with HEVC even though I was not using HEVC) after I did an earlier update. I previously rolled
• ACID

  9 answers, most recent on 10/6/2024

  RE: MAGIX ERROR. I HAVE MY RECEIPTS & CODES.. NEED HELP, NOT GETTING ANY
  Thanks for responding to this hectic post of mine😁. Yeahhh, I'm sadly very aware of the location it was posted. Reason it was posted here was for TOTAL sight aspect, either it be by other creators like myself or ideally, Magix employees... ANYWAYS -
• Samplitude

  24 answers, most recent on 12/23/2024

  RE: Extremely slow download speeds!
  Something similar is happening to me. The download speed was ok but the installing is extremely slow and it keeps telling me to click on "continue"...and full of errors. This is the exact same thing that's happening to me. It's really discouraging
• Movie Studio

  4 answers, most recent on 12/20/2024

  RE: Humble Bundle for MMS 2024 Suite Perpetual.
  @CubeAce Hi, that seems like dam good offer.. Vegas Edit Pro 21 was the first version that had some major changes, it became very stable, VP18, 19 & 20 crashed for me on a regular basis, multiple times daily. I can honestly say since VP21 build
• ACID

  27 answers, most recent on 11/1/2023

  RE: [Closed] ACID PRO 12!!! NEW FEATURE REQUEST!!..
  I'm getting great support help from Magix not only on my Acid Pro 10 issues, but also Acid Music Studio 11 (related), and a handful of general installation an instrument authorizing errors in my various Magix programs I keep (they very well may all
• Video Pro X

  5 answers, most recent on 6/12/2023

  RE: Burning a DVD
  @rdealmeida12 Hi We need more information. . . . . I've checked and the file and directory are there and have the VOB, IFO and BUP files in there . . . . Do you mean the source files or the 'burned disc? Depending on the version of Video Pro X
• Photostory

  2 answers, most recent on 3/20/2023

  RE: HostNotFoundError due to simplitec.com AutoUpdate
  @PJPycroft, @albeber Hi The error message is coming for the Magix Cloud Import feature it cannot be started, it is probably blocked by the PC's Antivirus program. You can uninstall the program which will appear in Apps, Installed Apps in the Windows
• Movie Studio

  25 answers, most recent on 10/22/2023

  RE: Movie Studio 2023 freezing with 4K input
  @Stephen-Fearnley Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor
• Movie Studio

  2 answers, most recent on 12/5/2023

  RE: MP4 codec not showing video after importing
  @ROSS-HARFIELD Hi . . . . Unable to show my MP4 video codec files after upgrading to 2024 version . . . . MP4 is not a video codec, it is a container file format which supports several video codecs and audio codecs internally. We need more
• Music Maker

  29 answers, most recent on 9/20/2023

  RE: Cannot load my Vita Instruments
  Hey there again, I went ahead and took advantage of a special upgrade offer that came through for SMS23 (from SMS21 reloaded). It loaded up fine, and downloaded all of the vita instruments that "it thought" were the only new owes. So for itself as a
• Other products

  3 answers, most recent on 3/9/2023

  RE: OXA Error
  @Mervyn-Czarnecki Hi In addition to @emmrecs comment and assuming that the system scan did not find any errors or fixed them and you restarted the computer - not shutdown, power up - the Error 0xA: ....... generally means that there is an issue with
• Photostory

  3 answers, most recent on 12/29/2022

  reinstalling software
  Have uninstalled, reinstalled, but every time open program I get "Error" please close program. Have to close and repeat. But same problem every time. Any ideas?
• Movie Studio

  2 answers, most recent on 5/24/2024

  RE: MAGIX Movie Studio 2024 suite problem with( x3D) static cannot be read
  @elvis-t5033 Hi This is a Windows issue, possibly a failed update, do the following: Check for any failed updates in Windows settings, Windows update, Update history for any failed update.  Check your system for malware - I use Malwarebytes, the
• Music Maker

  13 answers, most recent on 1/9/2024

  RE: Purchased soundloops not accessible via offline computer
  @SP. No luck. There are mxcogg files in all of the soundpool directories. Testing one of the soundpools by removing the mxcogg files while retaining ogg and wav files gave us a different error than before: "*.mxcogg has been deleted or moved and
• Off topic

  3 answers, most recent on 11/27/2023

  RE: Greetings
  @DVineChoicesLLC Hi and welcome to the forum. There are many experienced users of the program here who can help with any issues you have or 'how to' questions.. See this topic in case of technical difficulties for what is required, before