• Samplitude

  3 answers, most recent on 10/4/2023

  RE: Reading code 24 when I try to put in any kind of email that I’ve had
  What happened is my computer rashes so I switched computers now when I try to load samplitude music maker it says I am not using the proper e mail I have the physical software I have the product key but it’s still not letting me do it it’s reading
• Video Easy

  4 answers, most recent on 6/18/2023

  Instalaltion Drivers
  Hi i download the installation media on the website.I Installed the program and the drivers.The drivers in device manager: MAGIX Video converter 3 "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing.
• Photostory

  9 answers, most recent on 12/29/2023

  RE: Travel Maps version 5.0.0.500 crashes
  I have an update. And, I think, I have the answer to the riddle. The image I was importing as the avatar was saved in a folder that was several folders down the file tree. After much trail and error I found that if the file is imported from a folder
• Video Easy

  4 answers, most recent on 6/18/2023

  RE: Instalaltion Drivers
  Hi, It fixed the Video Grabber that didn't get installed.But the same issue with the MAGIX Video converter 3 "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) {Bad Image}%hs is either not
• Movie Studio

  69 answers, most recent on 4/9/2024

  RE: VHS captures, video "washed-out"
  @Can-Dive would you elaborate on your comment regarding MMS2024 not handling AVIs properly Welcome aboard, Candive. Analogue AVIs don't have display aspect ratio information stored in them, so programs don't know how to display them. PAL analogue
• Audio Cleaning Lab

  32 answers, most recent on 11/21/2024

  RE: importing a stereo mp3 file into both tracks seprately
  @Gerald-Shantz Hi, Audio Cleaning Lab is a totally different product from Sound Forge. Magix added the prefix Sound Forge several years ago to be able to put audio editing programs under the same heading, I guess. I have been using it since 2005.
• Photostory

  2 answers, most recent on 11/21/2023

  RE: version 2024 fonctionne pas correctement
  @Guy-Bilodeau . . . . and the support for magix is not there . . . Correct, this is a user to user forum, however there are many experienced users of the program here who can help with any issues you have or 'how to' questions. We need more
• Movie Studio

  4 answers, most recent on 11/8/2023

  RE: Movie Edit Pro 2021
  @Mike3914 Hi From the error message the faulting module nvopencl64.dll would suggest that the issue is with Nvidia GPU drivers - are they up to date? What is the specification of your computer system including Windows version and program version,
• Movie Studio

  One answer, on 7/26/2023

  Trouble registrating my new movie studio 23 download which i purchased
  I purchased Magix Movie Studio 2023 Suite download on the 24/07/2023.plus ordered a back up disc copy .It downloaded fine onto my computer but when I came to register the new program I get a error code 24 which says this serial number has already
• Movie Studio

  2 answers, most recent on 5/24/2024

  RE: MAGIX Movie Studio 2024 suite problem with( x3D) static cannot be read
  @elvis-t5033 Hi This is a Windows issue, possibly a failed update, do the following: Check for any failed updates in Windows settings, Windows update, Update history for any failed update.  Check your system for malware - I use Malwarebytes, the
• Movie Studio

  3 answers, most recent on 7/14/2024

  Movie Studio Platinum Upgrade from Using Movie Studio Platinum 14
  Hello,I had gotten an email about upgrading to the new 2025 edition of Movie Studio Platinum. And I had been using the Vegas Movie Studio 14 which I got in like 2017 or 2018. I am a little overwhelmed by how this is laid out. I have even tried to
• Movie Studio

  44 answers, most recent on 1/17/2025

  RE: Making Blu-rays
  Sorry if I’m posting this in the wrong spot but I desperately need advice please. i’ve been interested to read all of the above thread, some of which seems pertinent to my own situation, however I’m sorry I have nothing to offer. I’ve been using
• Video Pro X

  4 answers, most recent on 9/8/2023

  RE: why I can't install Video Pro X 14
  @jy-w That's the download manager which will download the software. So, does no window appear if you start the software or does the download stay at 0%? If the download doesn't start it is definitely blocked by Windows Defender or a firewall or
• Movie Studio

  8 answers, most recent on 9/6/2023

  RE: Magix 2024: dvd plays on PC but not on dvd players!
  @Don-Fredrick Hi Don. Glad you have a resolution to your problem. The thing is Magix Movie Studio is designed to work with Windows 10 and 11 and with more modern computer components. Especially the encoding and processing capabilities found on new
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @Gid Crash log data.   ----------------------------------------------------------------------MAGIX Video Pro X14  01.05.2025  21:15----------------------------------------------------------------------CrashDump 20250501_211504_v20.0.3.181.dmp
• Movie Studio

  39 answers, most recent on 8/12/2023

  RE: Movie Studio - Audio and Music Editor 3
  @CubeAce Hi Ray, I just tried the MusicEditor.exe in both MS2023 and VPX14 on my desktop, VPX14 on my laptop. No problem. I have seen this error before. Try searching all programs for MusicEditor.exe. Then try them all. John CB
• Music Maker

  9 answers, most recent on 6/3/2023

  RE: DELETE
  @CometTails This is a generic error message dating back to a time when Music Maker was 32 bit application. Today it's 64 bit and you have enough RAM available. There is some other issue why it cannot load the VST. Have you tried to run the program
• Music Maker

  29 answers, most recent on 9/20/2023

  RE: Cannot load my Vita Instruments
  @SP. It sounds like just maybe, I should uninstall everything to be sure, and then have some kind of tricky well thought out plan to install all of them again in a specific, non error creating way... maybe for all 4 of my current Magix programs I
• Movie Studio

  One answer, on 9/24/2023

  RE: my Media
  @Brian-Blore Hi . . . .  error in module "ntdll" . . . . This usually means there is an issue or mismatch in your Windows installation. See this tutorial and carry out steps 3 - 11. If that does not fix the issue then we need more information to
• Video Pro X

  27 answers, most recent on 11/18/2024

  RE: VPX Feedback Button - Features In Consideration/Planning - Comments
  @johnebaker @browj2 I do hope this is the ability to switch tracks up/down for users who come from the likes of Vegas and other video editors, and not a similar view as Resolve... John EB, I hope so too. John CB, I actually considered purchasing
• Other products

  One answer, on 7/8/2023

  [Closed] Vegas Edit (Pro) crashes after "Render As..." no matter what I do
  I have read ALL of the threads here regarding people experiencing a CRASH when they attempt to "Render As..." I have tried ALL solutions (including uninstalling ALL Vegas/Magix software, down to the Registry level) and NONE have worked.I had been
• Movie Studio

  7 answers, most recent on 2/10/2026

  RE: [Closed] Movie Studio 2023 Premium stiil crash !!!
  Hi, thanks a lot for your answer.See below for additional information about the issues.Forgive me if I described the problem too generally, I'm new here but also very frustrated with these constant problems with the program. It's not really working
• Music Maker

  29 answers, most recent on 9/20/2023

  Cannot load my Vita Instruments
  Hello to all of you on the Magix forum. I reinstalled my version of Samplitude Music Studio 2021 with all its virtual instruments. Then I decided to purchase the new Magix Music Maker 2024 and, once everything was installed and activated, the
• Movie Studio

  One answer, on 7/1/2023

  [Closed] Movie Studio Platinum is stopped.
  I launch Vegas Movie Studio 17 Platinum Steam Edition and an error crashes - Movie Studio Platinum is stopped. Version 17.0 Build 223. System OS - Win 11. CPU - FX4300. RAM - 8GB. GPU - GT730 2gb ddr5. Used SSD for