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  • Samplitude
    2 answers, most recent on 2/22/2024
    RE: [Solved] What mode to avoid inadvertently interfering with the PLAY CURSOR?
    No, it's a tower. Windows 11 Pro, 64bit, 13th Gen Intel(R) Core(TM) i7-13700   2.10 GHz, 64 GB RAM. New, lots of space, SSD, etc.Thank you for your response! I was fooling with this tonight (I'm in Germany, it's 6:45 pm here) and I think I've
  • Xara Designer Pro
    6 answers, most recent on 2/1/2023
    [Solved] Mobile dropdown menus
    I create the navigation bars for mobile devices but despite what I do one of the links does not work. I move it and then another link does not work. Try this on a mobile phone device https://kingdomhealthcare.co.uk/ on this the Training link does
  • SOUND FORGE
    16 answers, most recent on 3/28/2025
    RE: slow down on exported music
    Thanks for taking the time to reply, but huh? Do you mind explaining in more detail I’m lost? you have read the conversation? So you know my specs: sound card, and my software. It would mean a great deal to me to find a solution. Thank you!
  • Video Pro X
    19 answers, most recent on 6/28/2024
    RE: [Closed] how to reach sales department
    time is of the essence.  
  • Video Pro X
    58 answers, most recent on 9/12/2024
    RE: [Closed] VPX/MMS update schedule
    the added Infusion engine that increased export times dramatically *decreased 😉
  • Samplitude
    2 answers, most recent on 5/14/2023
    [Solved] Samplitude won't open MIDI files
    HelloI don't know what happens but it doesn't open Midi files. I select the Midi file that I want to import, I accept and nothing happens. It happens 90% of the time. The remaining 10% shows a window where I can choose whether to import one track or
  • Movie Studio
    48 answers, most recent on 9/29/2025
    RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
    @AAProds Hi Al The last time I use Smart copy and it was successful was with MMS 2024 in a large project consisting of 14 movies, all copy and render actions were listed in the results dialog. Smart copy - the entire video clip is copied as
  • Movie Studio
    90 answers, most recent on 1/13/2025
    RE: Slideshow-Reducing photo length merges Audio track
    @AAProds Thanks for discovering this anomaly. I too didn't realise that track 5 was a special "audio track." I knew that if you sent an audio file to the timeline and a track wasn't specified, the file would land on track 5 by default but I didn't
  • Video Pro X
    165 answers, most recent on 4/10/2025
    RE: [Closed] Website Observation
    Hi @Reyfox I could have written "fear" but I wrote "afraid". It doesn't matter! I noticed this when I started several tickets with technical support, which was in other hands and was deviating from when I said it would be useful to disclose which
  • Movie Studio
    15 answers, most recent on 9/26/2025
    RE: MAGIX Video deluxe 2026-encoding failed
    Thanks for all the comments. I wonder what's going on here though. After four attempts it has failed and a vob.file (0.99 GB) has been created each time and contains the first 22 minutes of the movie. Then I chose the option to export the file as an
  • Music Maker
    7 answers, most recent on 2/11/2026
    How to Change Hand to Cursor
    Sorry for being a complete idiot. I have Music Maker 26 and haven’t had a new version in 20 years. All I’m trying to do is a simple cut out of blank space and noise in a recorded wav file. After I load the wave I only get the hand which allows me to
  • SOUND FORGE
    12 answers, most recent on 9/23/2025
    RE: Sound Forge Pro 14 Multichannel FLAC Support
    @Timbre4 FLAC files are popular, this doesn't strike me as an unreasonable request to provide a multi-channel FLAC save option The advice offered earlier in this thread to email infoservice@magix.net and ask for this feature to be added to a future
  • Movie Studio
    2 answers, most recent on 12/31/2022
    [Solved] Error message
    I am attempting to export a video file of 34 minutes duration, however it stops at 32 minutes with an error message. The file is produced perfectly up to this point. The content consists mainly of JPEGS with some video. The point it stops at is on a
  • SOUND FORGE
    13 answers, most recent on 9/6/2023
    [Solved] Batch-Custom saved Volume preset disappears after restart
    I create and use batches all the time. Never had a batch save issue in old Sound Forge 10. Appears to only be an issue in the newer Sound Forge 16. I created batch to normalize and then increase the volume by +4dB. Effect is volume. I adjust the
  • Other products
    One answer, on 5/27/2025
    [Closed] VEGAS Pro17 Suite can't sign in
      I get an error code -24. The PC I authorized a long time ago is now damaged, so I want to reinstall it. I purchased it through SourceNext in Japan. I think I registered the product, but only the trial version is showing up in my account. I want to
  • Samplitude
    30 answers, most recent on 7/10/2025
    RE: Samplitude Music Studio X8 - suddenly crashing
    Once again, thanks to everyone who took some time to try and help me with the issue I was having.   I have the programme functioning completely normally now .... I found that my graphics card hadn't updated properly. Searched for the latest driver
  • Movie Studio
    70 answers, most recent on 9/19/2025
    RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
    Is there somewhere i can control how magix uses resources? I look at the import/export, should I uncheck any of these? At this point, I just want to be able to export a video. I was able the very first time, then tens of freezes/locks and a dead Da
  • Xara Designer Pro
    10 answers, most recent on 3/31/2023
    [Solved] Editing Bitmaps - Outside software
    I was able to use Affinity Photo 1 as an outside bitmap editor, but Version 2 doesn't work the same. I have tried Photoshop Elements, Gimp, and Paintshop Pro, to no avail. After I edit in the outside software, it no longer puts the newly edited
  • SOUND FORGE
    One answer, on 1/17/2023
    RE: [Solved] Savaing MP3 Files seems to lengthen time.
    Welcome to the Magix Sound Forge users community @Ronald-King. Encoding an MP3 will inherently add time to the head and tail. As I recall, up to 30 milliseconds. more of less I am not aware of a MP3 encoder that can eliminate this behavior. The
  • Video Pro X
    No answers, created on 6/17/2026
    Additional "Ultimate" Effects on more than one computer?
    I upgraded to VPX17 "Ultimate" and installed it on my laptop along with all the extras that the ultimate comes along with. Things like ProDAD and NewBlue etc. I understand I can install the main application on two computers, but what about those
  • Movie Studio
    26 answers, most recent on 3/14/2023
    RE: [Solved] MPEG 4 Codec
    Hi Friends!!! I don't believe it, but its true: When I opend this morning my magix video de luxe 2016 and made new try the program asked to activate MPEG 4 f r e e - i pressed the button - and the news came: !its activated"!!!! I began two new
  • Video Pro X
    4 answers, most recent on 11/1/2023
    [Solved] Download Location for Addons
    Hi everyone, I have mucked up my installation and am looking for help. I'll try to be as succinct as I can. I downloaded Vegas Pro 21 yesterday. To my C Drive. Then I decided to opt in for a TRIAL of Vegas Pro Post and decided to put the files on my
  • Music Maker
    7 answers, most recent on 6/14/2026
    RE: Magix Music Maker 2026 Premium – Software Becomes Unresponsive
    @Rhynhardt-Louw When I describe the software as "unresponsive," I mean that it freezes completely and does not react to any mouse clicks or user input. For example, if I click on the File menu, it can take five minutes or more before the menu opens,
  • Photostory
    53 answers, most recent on 11/30/2024
    RE: new photostory 2025 version is completely UNUSABLE and crashes...
    Hi John Thanks for that but I have to say since installing the latest Photostory update the program performs absolutely perfectly so for the time being I'm going to leave well alone. Kind Regards David
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