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Hi . . . . Any update on the request John . . . . Having seen the computer information, is this a business computer behind a company firewall? If so I would suggest you consult your network/security department to see if the extras can be

Video Pro X

46 answers, most recent on 6/4/2018

RE: VPX New version - end May 2018

(continuing from this thread) For me it came in as a "major update". I had a version that was sold to me as X9, called itself 15.something in Help > About and installed itself in folders with "X8" in their name. After the update all my personal

ACID

27 answers, most recent on 8/26/2018

RE: What are your thoughts on remix contests?

RobertNC was discussing the divided scoring system from various areas and I thank him for his feedback, it’s true we need to start small as Robert and FantaC have mentioned. So I hope at some point we get to enter remix competitions, I know you are

Off topic

9 answers, most recent on 5/28/2018

RE: Online Purchase Order

Is there any way to actually be answered by these guys? I've left the email, the request form, and have been trying to reach them at 305-722-5810 and I mean, I understand that they only have a 4 hour window of time where they are open but the lines

Movie Studio

48 answers, most recent on 11/24/2019

RE: Unwanted Black Background in Title

"I've submitted a formal support request to Magix, referring them to this section of this thread, and received the standard reply: "A confirmation email should have already been sent to you. Your request will be reviewed as soon as possible by a

Video Pro X

121 answers, most recent on 5/11/2020

RE: Audio Issue-MTS Files

As I understand it - it is not Microsoft that will fix it but it is something Magix needs to sort out with their licensing of the codec. I hope they will sort it out quickly. Licensing sound like it will take some lawyers and money. Love it when a

Movie Studio

48 answers, most recent on 11/24/2019

RE: Unwanted Black Background in Title

"I've submitted a formal support request to Magix, referring them to this section of this thread, and received the standard reply: "A confirmation email should have already been sent to you. Your request will be reviewed as soon as possible by a

ACID

209 answers, most recent on 3/23/2020

RE: Shutting down Acidplanet.com

Sony took something great and ran with it it but eventually it was like oh look something shiny and lost interest. Then of course Magix comes to the rescue or does it? I mean we appreciate having an opportunity to salvage our work however why

ACID

209 answers, most recent on 3/23/2020

RE: Shutting down Acidplanet.com

so the AP archives are being wiped to comply with EU privacy legislation? That's ridiculous. From a business standpoint it really isnt. It seems like sony didnt care to get documentation on how the site worked, and just let it rot with minimal

Video Pro X

No answers, created on 5/19/2018

Finally pin pointed my problem. Nvidia cards and dual monitors.

Ever since I got a 1070 GTX Nvidia card I had problems with my Cakewalk and Magix Video Pro X, that I upgraded to early this year. I was going to put my AMD 290X card back in here because I finish my project in Iclone. I had troubles closing VPX, my

SOUND FORGE

6 answers, most recent on 5/22/2018

I am unable to register with my serial number for Sound Forge 7.0b

Every number I call for Magix support is either busy or hangs up. I can't register my SN through their portal and am unable to access anyone for help. All I did was reformat my system and now can't access my software. I've also created accounts in

Movie Studio

48 answers, most recent on 11/24/2019

RE: Unwanted Black Background in Title

Hi John, "If files are missing, I probably backed up the movie, not the project." IMO it's looking increasingly like an MEPP bug concerning TGA files. However, to continue the discussion without ambiguity we need the backup I described, of the

SOUND FORGE

5 answers, most recent on 7/30/2018

RE: A Life without SOUND FORGE?!

If I had not encountered Sound Forge, I'd be using something else. I had eventually tried what was avaible in the early days of digital audio but aside from non-editable F1 and DAT, SF seemed the most logical and intuitive to me, a person with a

ACID

48 answers, most recent on 6/6/2021

[Closed] A critical discussion: What went wrong with ACID Pro 8 ?

I was there in the beginning. A breakthrough product that could take recorded audio and synchronize it to any tempo and even change it pitch to fit any key (all within reason). But then people in offices took over the development of Acid and they

Music Maker

2 answers, most recent on 5/25/2018

Complete license MESS

(1) This Music Maker page says you cannot monetize your music without buying a license, but this is contradictory with a still public Music Maker JAM blog post stating that you indeed can with a revenue limit of $5000. (2) The EULA provided when

Movie Studio

8 answers, most recent on 4/28/2018

RE: what config for these files?

@abrogard I'm pretty sure that John EB will reply to your most recent post but you need to understand that almost everyone posting here to help others is NOT a Magix employee; we are users of the software, just like you. John is a very experienced

Movie Studio

8 answers, most recent on 4/28/2018

RE: what config for these files?

You need more information? To tell me the settings that should be appropriate? Surely all that information would be required only to troubleshoot a deep and widespread problem - inappropriate behaviour on the part of the computer? Behaviour that

Music Maker

13 answers, most recent on 12/25/2023

Crackling and struggling

Got a new problem occurring now.I've started re-writing a piece that I made with OctaMed so many moons ago.It all starts off fine, until things start getting busy.Suddenly it starts to struggle, crackling and buffering.I'm only using 3 instruments

MAGIX

12 answers, most recent on 3/29/2020

RE: [Release] SOUND FORGE Pro 12 - The all-new SOUND FORGE Pro

Actually, just did some digging through the forums and it looks like the promotion ran during January/February, so I missed out. Seems a bit cheeky to push an upgrade promo through Net Notify in November, then offer a better upgrade in February with

Movie Studio

5 answers, most recent on 4/12/2018

RE: video capture freezes with high settings after 1 and half hours

Sorry, I don't have any 2 hour tapes and the machines I use are purely for playback (to transfer client footage to DVD). In fact, I know the recording facility on my Sony Digital 8 recorder is faulty, so wouldn't be a fair test. You say "part of our

Movie Studio

8 answers, most recent on 4/12/2018

RE: Picture in Picture skipping, freezing frames. RESOLVED

Here's what's been asked for along with other info and comments. MEP 2015 Deluxe Version 14.0.0.160 (UDPP3) 64bitUpdated to Version 14.0.0.187. The computer was designed for business so I’m not surprised at the medium range CPU that’s in

Movie Studio

5 answers, most recent on 4/12/2018

RE: video capture freezes with high settings after 1 and half hours

can you test the software by making a standard 2 hour 8 tape. or just captureing blank static. and checking the mpeg option. part of our business model needs mpeg. that should recreate the error. a confirmation would be much appreciated.

Movie Studio

8 answers, most recent on 4/12/2018

RE: Picture in Picture skipping, freezing frames. RESOLVED

Hi, welcome to the Magix forums. I've downloaded and watched your footage and see exactly what you mean. Interestingly, I notice that the problem is worst when the main camera footage is, as it were, "more busy". I think that gives a clue as to why

Video Pro X

4 answers, most recent on 4/11/2018

RE: Best settings for DVD players

Hi all, I have an old HP (brand new in late 2010) with an internal DVD Writer, and a much newer ASUS (4 or 5 years old) DVD/BD writer. Almost everyone that I sent a DVD to had trouble with the DVD's done using the ASUS, no problems with those burned