• Video Pro X

  7 answers, most recent on 8/21/2025

  RE: Import boosted video from Pixel-phone gives error
  @GerritOut Hi Thanks for the MediaInfo data. Assuming VPX 16 is not the trial version, and is fully installed including all the Extra Content available under the Help menu. The file appears to be standard 8K UHD AVC/h.264 video and AAC audio encoded
• SOUND FORGE

  2 answers, most recent on 12/21/2023

  RE: The Export Location of Batch Converter won't take effect
  Seasons Greetings @BlakkBubble, I cannot duplicate the behavior you describe (yes I am using SFP-17 Suite).In the 'Export Formats' dialog if you do not want 'Same as source' , select ''Export Formats> Options', in the "Save options" dialog and
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  I just want to add to what has been said. -go back to the format Acid had in the Sonic Foundry days. Make it SIMPLE and make it WORK as the user expects. Why does the scroll wheel zoom work so bad? -UNBLOAT the software now. Too many options
• Movie Studio

  37 answers, most recent on 8/25/2022

  [Solved] No sound from imported .mov files
  When I import .mov files from a Panasonic Camera (now 10+ years old) into MEP 2021 Plus (version 20.0.1.80), I have no sound. Looking at the imported object properties, there is no sound component. I recall seeing posts about this (audio codec
• Video Pro X

  4 answers, most recent on 8/15/2025

  RE: Reset programme settings to default. How to reinstall after restart.
  Thanks to you both. For clarity to the first answer @CubeAce I reset the programme to the default setting and backed up my current settings to Windows, Users, roaming, Magix etc. The settings are stored within the "Cache" settings of Magix Pro X 16.
• Movie Studio

  23 answers, most recent on 9/28/2024

  RE: Movie Pro 2025 Freezes
  @Lisa-Walter Hi As bioth MMS 2023 and 2025 are affected, this could be a GPU driver issue, as @Gid sugested above, check that both the Intel integrated GPU driver and thr RTX 4060 drivers are up to date. The current driver versions are: Intel
• Video Easy

  One answer, on 3/31/2024

  RE: download transfer
  @trevor-s3218 Welcome to the Magix user to user forums. From your question I assume you have successfully transferred your video to your computer and edited it in VE. Is that correct? And you now want to put the footage onto a USB stick so that it
• SOUND FORGE

  11 answers, most recent on 8/9/2024

  RE: Batch Converter Presets
  @sean-mccoy  SP Update: Test made on SFP v14.0 & v16.0. Batch Job file extension is *.bj on both versions. Test works. Copy your old custom presets to C:\ProgramData\MAGIX\SOUND FORGE Pro\16\Actions\ex. Old Presets. Double check the destination
• Movie Studio

  51 answers, most recent on 11/17/2023

  RE: MAGIX Movie Studio 2024 Platinum problems
  @rickduley, @AAProds, @Former user Hi Rick I would agree with Gid's comment : 'I deduce either that file/s are broken or just written in a format with old poss defunked software.' The issue the video file having with no sound is due to the way the
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  @GeeGee Hi Depending on the video files you are editing and the format you want to export to burn disc, VDL 2026 performance may struggle with video with a resolution of FullHD 1920 x 1080 or greater. due to all processing including
• Movie Studio

  39 answers, most recent on 2/1/2024

  RE: Stereoscopic 3D Video Export Issue
  @johnebaker Hi John. I was only talking about exporting projects in the file format mentioned in the topic. Anaglyph exports are no real bother. I was assuming the setup was for VR goggles or similar. Ray.
• SOUND FORGE

  14 answers, most recent on 12/1/2023

  RE: saving to wav or mp3
  The error I receive for the wav and mp3: "There is no template available for this format. The selected media may not support it. Try again?"
• Movie Studio

  2 answers, most recent on 6/13/2025

  RE: Video deluxe 2026 Plus 3d problems
  @keiron Hi . . . . .  it states select all photos, select effects, choose stereo 3d, chose stereo pair, this creates another set in time line 2, however both time line 1 and 2 are still both stereo images, not the left and right is this correct? . .
• Movie Studio

  20 answers, most recent on 10/9/2025

  RE: Video files not loading
  Hi Reyfox, My camera details are - Panasonic "Lumix" DMC-FZ2000. As a rule, I use it on automatic "iA+" but am able to choose certain bits of the settings. So, I used a frame of 16:9; Recording Format of AVCHD ; REC Quality with as the following
• Movie Studio

  10 answers, most recent on 4/20/2025

  RE: Magix Movie Studio 2025 TRIAL
  @AnnTH Hi Ann @CubeAce commented: 'The GT 710 video card may not have recent driver updates and could be one cause of the problems' The GT710 cannot be used by Movie Studio to do decoding/processing/encoding of video, it does not support a Nvidia
• SOUND FORGE

  38 answers, most recent on 12/23/2023

  RE: Unable to save project in any format other than .SFAS
  Do you mean to tell me that the standard version of SF17 doesn't allow the user to save any multi-track projects under any format other than .sfas?!?  
• Movie Studio

  11 answers, most recent on 10/29/2023

  RE: instagram video size
  It seems to me that 16:9 format works out on Facebook, too, just like on You Tube, right?
• Photostory

  12 answers, most recent on 3/12/2025

  RE: Hardware Acceleration Failing
  @mike_b58 Hi Thanks for the MediaInfo data. The 2 AVC files look 'normal' apart from the 4096 x 2160 resolution which is a true 4K video resolution, the other, often called '4K', and more common is 4K UHD with a resolution of 3840 x 2160. The WMV
• Movie Studio

  10 answers, most recent on 10/30/2022

  [Solved] Program Freezes for 20 Seconds Before Attempting Playback
  Good afternoon, I'm having what is becoming a very cumbersome issue when attempting playback. I downloaded Magix Movie Studio 2023 Platinum this morning and each time when attempting playback, the program freezes for about 20 seconds before playback
• Movie Studio

  2 answers, most recent on 8/16/2022

  RE: [Solved] Capture Snapshot of Video
  @Jimba50 Hi, Export Movie has image formats at the bottom
• ACID

  4 answers, most recent on 3/31/2024

  RE: The temporary directory is getting low on space.
  @Jose-Cruz4830 Hi Given the drive size and that it is formatted NTFS, I would suggest, if you have not already done so, you try @SP.'s suggestion: ' use a smaller USB drive and set the recording paths in the Acid program settings to it'. John
• Other products

  3 answers, most recent on 3/30/2023

  [Solved] Mpeg4 codec required
  I have been using Movie Edit Pro MX for several years now. However when I download from the web in Mpeg 4 format, I can hear the sound but there is no picture visible, so am unable to edit the film. I am assuming I need a new codec for Mpeg4 but
• SOUND FORGE

  7 answers, most recent on 12/15/2023

  RE: Be able to save to m4a (Sound Forge 17)
  @drmq m4a is a proprietary Apple format. IOW, it can be created only by Apple products or, possibly, software from a different manufacturer includes the licence to create such files (assuming Apple offer a suitable licence). Given the above, I doubt
• Movie Studio

  16 answers, most recent on 12/18/2023

  RE: Slow Export AVI to MPEG4 with RTX 3060
  @johnebaker Greetings John, Media info reports the file as 900x600 GeneralComplete name                            : D:\New folder\1s - 01.MP4Format                                   : MPEG-4Format profile                           : Base MediaCodec