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Hi, finally i ended the job with mi Studio 2016... 2024 is not working, I imported videos from whatsapp and from my phone, my computer is ok, this is not what I expect from a new version. I prefer to cancel this subscription and continue with 2016

SOUND FORGE

7 answers, most recent on 1/5/2025

RE: Preventing or correcting Sound Forge AS 17 90* rotation of mp4 file

@murrayatuptown Hi Personally I use the reverse workflow ie, import the video into the video editor and then enhance the audio from there, in my case Video Pro X with Sound Forge set as the external editor. In your case Vegas, has an extensive set

Movie Studio

2 answers, most recent on 9/4/2023

Audio does not import with video

I have just installed Magix Movie Studio platinum 2024 and am trying to make my first project. When I import the Video into a new project the audio is not present. Any suggestions. One is an Mov file and the other is MPG4.Neither have the audio when

Movie Studio

30 answers, most recent on 9/24/2025

RE: No sound from combined files

@emmrecs Hi Jeff . . . . The screen you show is not the normal Export screen . . . . The image is showing the dialog you get after selecting the Export option top right of MMS/VDL and select to Output as video file. @Yoshinori-Tokuda Hi Can you hear

Movie Studio

34 answers, most recent on 8/11/2024

RE: Movie Studio - Why so finnicky? An unknown error has occurred

@AAProds Hi Al . . . . With the MOV extension, I can import it, but no audio track comes in, only video . . . . Agreed, however using Avidemux, your copy method, Handbrake - re-encode, MovAvi both re-encode/copy/extract audio methods and VSCL, all

Movie Studio

13 answers, most recent on 5/15/2026

RE: MMS 2025: New AI Effects

@johnebaker Hi John EB, Thanks for testing this. I noticed last night that I had not pressed on the Comment button for my last comment. Here are the error messages that I have had: My last test didn't work giving me the above error. I then

ACID

4 answers, most recent on 5/20/2025

RE: presets not loading

@Mark-Martucci Hi . . . . The drop down menu for the presets just says "untitled." . . . . To qualify @Former user and @Acid-Pro-A-Dead-Stick comments. The issue, has been reproduced, acknowledged and being worked on by Magix see this comment here

Photostory

20 answers, most recent on 9/23/2024

RE: Auto startup

Hi John. I can't see that I have Magix Cloud import/Update Notifier. There's an Update Online option in the Help section but that's all. Strangely enough, the last two times I started my laptop neither Photostory nor the pop-up ad appeared on

Movie Studio

One answer, on 7/17/2025

RE: Problem with movie views

@k9vet Hi Possible causes, are a corrupt program ini file or a corrupt project file try the following: A program reset File, Settings, Reset program settings to default and restart the program, note: this will reset any custom settings eg folder

Audio Cleaning Lab

5 answers, most recent on 12/29/2023

RE: Editing Audio and Saving Changes

Season Greetings @rraud. Thank you for your reply. I don't see the options you are referring to. This is exactly what I just did to my most recent recording. I had a wave with two tracks; split them and exported them to their own wav Imported the

Other products

4 answers, most recent on 8/21/2022

[Solved] making sure i-cloud photos are actually on my computer

I needed to clear space on i-cloud and my phone and so I stopped syncing my icloud and my phone. I have about 15 days left to make sure all 5,000 photos that are still up in i-cloud are downloaded and saved to my old Microsoft Surface pro computer

Movie Studio

3 answers, most recent on 7/14/2024

Movie Studio Platinum Upgrade from Using Movie Studio Platinum 14

Hello,I had gotten an email about upgrading to the new 2025 edition of Movie Studio Platinum. And I had been using the Vegas Movie Studio 14 which I got in like 2017 or 2018. I am a little overwhelmed by how this is laid out. I have even tried to

Video Pro X

29 answers, most recent on 9/13/2025

RE: Kodak C330 audio

My theory is that video artifacts might be due to needing to decompress and then recompress the H265 codec while rotating the video on Intel Xe integrated graphics if both the imported and exported videos are H265. I had a similar problem with video

Video Pro X

3 answers, most recent on 8/25/2022

RE: [Solved] Video Effects Features aren't working

@Craigster Hi Check the following: The Deactivate effects option you see under the Lightning icon bottom right of program monitor (right click) is not checked. The drivers for both the Intel iGPU and Radeon GPU are up to date and that the iGPU is

Video Pro X

29 answers, most recent on 9/13/2025

RE: Kodak C330 audio

@nicolesharp100 Hi Thansk for the video clip. Quicktime does not help with this video. . . . . Otherwise I was using 3X 20 FPS = 60 FPS and 4X 11.025 kHz = 44.1 kHz for integer multiples of the original settings from Kodak . . . . That is not how

Video Pro X

46 answers, most recent on 5/14/2025

RE: VPX16 plays Sony XAVC with no sound

@Gid Hi Gid. I can't open file American Pictures 0057.MP4 with sound in VPX14. I don't have the other file but it probably won't load with sound as well. I think you must have an additional codec somewhere or your RTX 3090 SUPRIM may have additional

Video Pro X

165 answers, most recent on 4/10/2025

RE: [Closed] Website Observation

@browj2 Yep, my phone does 16:9/9:16, 1:1 & Full screen. This is Full screen imported onto a 3840x2160 UHD project (my default new project size) 2320x1080 isn't 16:9 & the project remained UHD This is a GoPro, no idea what is going on here.

Movie Studio

2 answers, most recent on 4/16/2026

RE: No audio heard

@abdurrahman-arslan Welcome to the Magix user to user forums. Without a lot more detail from you we are extremely unlikely to be able to help you. Which version of Movie Studio? What format of video files are you trying to import? What is your

Audio Cleaning Lab

14 answers, most recent on 1/27/2025

"Import for file type 101 is not possible" errors

I've just installed the new version of Audio Cleaning Lab, after being familiar with an old version for years.This version seems mostly the same (which is what I hoped), but I'm getting some errors. One feature I use a lot is the DeNoiser, but now

Movie Studio

13 answers, most recent on 9/13/2025

RE: Wich graphic card is better for Chroma Key effect ?

@dan_lachance Hi Dan. I did say "a setting of 32768 for both should be sufficient. Possibly slightly lower." I was being cautious in case the audio file was lengthy or an unusual bit depth or for another reason a large amount needed to be loaded to

Movie Studio

69 answers, most recent on 8/10/2025

RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

@AAProds I tried you new file but it would not import as MKV or MP4. I'm using MMS2024 and VPX16. You must have something installed on your computer that allows you to import the file as an mp4. Your suggestion to @Gra_Ham to recapture his video's

Other products

No answers, created on 5/17/2024

video deluxe 2015

I tried to install the vegas video stabilizer plug-in on my win11 pc but ended up with the magix video deluce 2024 test version instead. I imported a 24s video to stabilize but after analysing it it did not perform as expected. There aren´t any

Movie Studio

5 answers, most recent on 7/4/2025

RE: MXMPEG2 Error 0110: no media decoder found

@Steve-Summerlin Steve, I think you've been gotcha'd by the "new" AV1 codec (the "MXMPEG2" in that message is a bit misleading). IIRC, MMS2023 unfortunately doesn't support AV1, but MMS 2024, 2025 and I assume VDL 2026 do support import and export

Movie Studio

11 answers, most recent on 3/18/2024

RE: Effects freezes program

All the effects. When I check Effects on top after Import. The whole program freezes up and need to use Task Manager to delete. Just clips from my GoPro 12....I used the same file on Vegas Pro 21 with no issue..Perhaps a re-install may solve the