• Video Pro X

  6 answers, most recent on 7/13/2025

  RE: [Closed] It pauses
  @Billy-Green8845 Hi Billy, I see that your movie files are stored on Microsoft's OneDrive. It's possible you have a poor internet connection, or you've run out of space on OneDrive, causing things to slow down. You could try putting your movie
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  So it looks like we have exhausted all possibilities and there is no work around? I am wondering if other editing programs would have the same problem or is it just magix? Thanks, Brendan.
• Movie Studio

  12 answers, most recent on 4/9/2026

  RE: How to stop Magix trying to force me to install Travel Maps everytime?
  Travel Maps. I know people who use it, and those that don't. Me? I installed it to see what it could do, and since I do travel videos (like my South African editing friend), he too uses it. Takes up only 187MB on the disk. It seems that @CubeAce has
• Rescue Your Videotapes!

  9 answers, most recent on 4/22/2025

  RE: Videowandler 2 issues...
  Those settings are already turned on.Also, the USB does not light up when connected, if that is a problem. The camcorder comes with a mono AV cable, with yellow and black connectors, rather than yellow, red, and white.
• Other products

  One answer, on 10/7/2025

  [Closed] Instalation problem with Vegas Movie Studio HD Platinum 10.0
  Hello. I'm trying to install Vegas Movie Studio HD Platinum 10.0 on a new computer. The installation program asks me to register through www.mediasoftwareapps.com, but it doesn't respond. In fact, the product is already registered with Magix. The
• ACID

  2 answers, most recent on 12/29/2023

  [Solved] Can't sync external devices in Acid Pro 11 no midi time code/clock?
  I am almost at my wits end. I have a full latest version fo Acid Pro 11 and need to sync my external drum machines or synths to a track I arleady recorded. Sometimes this works but usually it's a nightmare. Today I spent over two hours on two
• ACID

  5 answers, most recent on 5/1/2025

  RE: I can not set velocity on the MIDI editor
  @Clumsy Click on the SUPPORT link at the top menu if this page, select your product, on the next page scroll down until the bottom and click on Contact Support and create an email ticket. I don't have Acid 11 so I cannot test this problem. The
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  Doesn't appear to be any problems with the audio but the HEVC MP4 export from Magix has flickering and double exposure. The HEVC MKV export from HandBrake plays without any errors before rotating in Magix. Other than the rotation, the only changes
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  @johnebaker @BrenyC Hi John. I'm wondering if this is another problem that has been caused by a high differentiation of frame rates (28 frames per second difference). Ray.
• Samplitude

  4 answers, most recent on 7/31/2023

  RE: [Solved] X5 and 365 - Problems
  @Eleyan The 365 version probably needs to check whether your subscription is still active. Other than that, X5 should work fine. If you have problems with audio increase the buffer size in the ASIO driver settings. The transport control is a
• SOUND FORGE

  2 answers, most recent on 7/2/2023

  [Solved] SF pro 17 - not starting-up any more
  I have Sound Forge Pro 17. When I tried to start it, getting an error message that it cannot start. I have sent the message to Magix.I then uninstalled and reinstalled SF Pro 17. However the same problem. Would appreciate any advice. Windows 11 Home
• Movie Studio

  66 answers, most recent on 1/29/2025

  RE: The output formats are messed up in Movie Studio 2024
  I just got a copy of the file from the OneDrive link. There were no problems with it. I would conclude that it probably did not download successfully. It is rather large 21.1 GB (22,719,721,472 bytes), so do you have the full file? If you do,
• Web Designer

  8 answers, most recent on 12/9/2025

  RE: [Closed] login not recognised
  @Former user Ok, this basically means you registered the software to another e-mail address and currently cannot remember which one it was. Magix customer support should be able to tell you, under which e-mail address the software is registered and
• SOUND FORGE

  7 answers, most recent on 11/23/2025

  RE: sound forge17 plug-in (ARA 64bit)
  @Timbim There might be a workaround. Install the free Sound Forge Pro 18 trial and copy the audio_plugin_scan_server EXE files from the SF 18 directory to your SF 16 directory (make a backup of your files first!). This workaround already helped
• Samplitude

  5 answers, most recent on 4/25/2023

  [Solved] Simple export question
  I'm a new Samplitude user and stuck with a simple problem. I created a song with four midi tracks and one audio track. When I export, only the midi tracks are in the new mp3 or wave file. I can't figure out why the one audio track is not being
• Movie Studio

  One answer, on 5/5/2023

  RE: [Solved] MAGIX Movie Studio 2023 Platinum won't install in Win 11
  Never mind. I just saw the notice and installed the latest Windows 11 update. I'm glad this was as easy as MS breaking Windows and sending a fix (I presume). I've experienced far worse problems, one that took me two years to find a fix for, that
• Video Pro X

  2 answers, most recent on 1/17/2023

  [Solved] Removing Links between Objects on Timeline
  Hello; I am having some problems editing my project. When I select an object on particular track, the selection appears to grab all the other items on the same track. I have tried to rectify this problem by selecting all the objects, and then
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  @Bart-0251 Because you're in a Magix forum? That's not a very smart reply, considering what I wrote earlier. I am talking about applications on MY system. Everything else functions as it should, including demanding software like the Adobe CS apps.
• Samplitude

  8 answers, most recent on 3/2/2024

  [Solved] No master audio signal in midi track only project
  Hi there,I imported a few tracks from a MIDI file into a new Samplitude VIP project. The idea is to use my external device (a Roland Juno DS) to assign an instrument to each MIDI tracks and play the notes already present in there. I have no trouble
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  @Alex-Kirkwood You have a Focusrite Scarlett interface? That should be enough. You select the Focusrite ASIO driver in the Music Maker audio settings and set the ASIO buffer size to reasonable value, for example 512 samples. Connect your speakers or
• Movie Studio

  6 answers, most recent on 12/11/2023

  [Solved] installing same version of Movie Edit Pro?
  I have MEP version 17.0.1.128 on one computer and I want to install the same version on my other computer since Magix allows use on two devices. Unfortunately the installation link from the Magix website only updates to 16.0.4.124 which is
• SOUND FORGE

  3 answers, most recent on 10/24/2025

  RE: SF Pro 14 is erroneously looking for ARA Waves plug-ins
  @joe-patti Like I mentioned, install the free Sound Forge Pro 18 trial and copy the audio_plugin_scan_server EXE files from the SF 18 directory to your SF 14 directory (make a backup of your files first!). This workaround already helped other users
• Movie Studio

  13 answers, most recent on 12/31/2024

  RE: Cannot Install Movie Studio 2025 Platinum: Error-1
  @FlaBoy57 Hello, Good to hear from you that your problem has been solved. Best wishes,Rob
• Video Pro X

  6 answers, most recent on 8/7/2025

  RE: Problem download video using FIREWIRE
  Hello Rob, thank you for your input. I think Magix is activated. I just try to download video from hard disk, make short edit and safe as MPEG-2. Everything is working. I think there is problem with connection with my firewire card. I did not use it