• Movie Studio

  One answer, on 6/26/2017

  Movie Edit Pro 2013 Plus
  I Have had my Magix Software for Years , and just a Glitch here and there , and that was usually my Fault . I Think my New Problem may be my Fault as Well , I may of Hit Something by Mistake ... I don't have "ANY" of my Buttons on my Player , the
• Movie Studio

  6 answers, most recent on 6/15/2017

  RE: PrepareDVDFiceoFiles () failed with errNo 5 - encoding failed
  Hi . . . this problem is frustrating . . . . . . . Why have to hunt and peck to find the problem? . . . . I agree, however the problem is not necessarily the software's fault - in this particular issue the softwae is obviousl OK with the movie 1 and
• Movie Studio

  32 answers, most recent on 3/11/2020

  RE: RGBA video overlay on existing multicam project
  Are you sure it does not support it? After adding the clip to a separate channel I found now that the transparent parts of that overlay video are transparent in the result video. Just... A transparency fade in slope in it causes flickering in the
• Video Pro X

  27 answers, most recent on 5/20/2017

  RE: video pro crashes during export of multiple photos
  Hi. Thanks for this updated info. Unfortunately, you have posted an image of the beginning of your Crash Log; hence much of it is missing! Can you please copy and paste ALL of it in your next reply. However, looking at the error message in your
• Video Pro X

  5 answers, most recent on 5/31/2017

  very frustrated with this latest version!
  So it's like this... I was getting used to random clips loosing audio and having to go back to fix them, before the update. So now, Pro X has taken it to a new height. Last night I am editing a project with lots of clips, and to some, I made speed
• Movie Studio

  15 answers, most recent on 5/18/2017

  RE: DVD burning problems again MEP 16
  Hi again, Sorry this seems to be so much of a pain! I am no expert but having looked at your posted log file I see three things that are "different" to what I would expect: I see that DiscAtOnce is off. Since you are burning and finalising a disc
• Movie Studio

  6 answers, most recent on 4/23/2017

  RE: Shoddy sound, pops and cracks on video
  Thank you very much and with total gratitude to you both John EB and emmrecs(Jeff) for getting back to me so quickly. I had thought I would have to wait ages for a response. I am using Magix Movie Edit Pro version 16.0.1.22 and I have been trying to
• Movie Studio

  12 answers, most recent on 4/24/2020

  RE: [Closed] Movie Edit Pro - Need to Download and Re-Install
  I need to re-install because I had to reset my computer and it deleted all of my programs. I kept certain records and forgot to save this one and it was accidently deleted in my email. I have no reason to lie to you. It's Magix fault because you
• Movie Studio

  12 answers, most recent on 4/24/2020

  RE: [Closed] Movie Edit Pro - Need to Download and Re-Install
  I am wondering if you actually read what I wrote I think we (responders to your earlier posts) might well ask the same thing! John EB clearly gave you an email contact address, sales@magix.com, where you would be able to request a resend of all the
• Movie Studio

  2 answers, most recent on 4/5/2017

  RE: Magic Move Maker Pro 2016
  Hi To add to Jeff's comment: . . . . the actual mic has developed a fault. In which case you might need to consider purchasing a replacement . . . From what I see and here, assuming the audio is truly in sync - is the buzz appears just after the
• Movie Studio

  2 answers, most recent on 4/5/2017

  RE: Magic Move Maker Pro 2016
  I think the problem is caused by your audio (voice) being just too loud. You seem to be experiencing "digital clipping", where the peak level of the audio is above the maximum that can be recorded, normally measured (for digital) as 0dB. You need to
• Other products

  One answer, on 3/17/2017

  Movie Studio Platinum 14 Crash at Startup
  I have MS 13 currently on my computer as well and it works fine. I tried removing MS 13 and everything associated with it and installing 14 and it won't get past the start screen. All of the specs show that my laptop is capable of handling 14, but I
• Movie Studio

  76 answers, most recent on 3/13/2017

  RE: HDR effect does not work with MEP2014, 2016 or VPX7 on new machine with new Win10 Pro installation
  Hi John, Peter, First that puzzling version discrepancy: my fault! Rather than show images of theMfxHDR_x64.dll Properties window (for both MEP 2016 and 2017) I opened it and used an OCR tool to copy selected text into an Excel spreadsheet. I've
• Movie Studio

  76 answers, most recent on 3/13/2017

  RE: HDR effect does not work with MEP2014, 2016 or VPX7 on new machine with new Win10 Pro installation
  @johnebaker it had a GTX 1070 card in, however this was pulled for testing to ensure only the HD 530 was used, Just to be clear John, you did remove the whole card from the machine and not just unplug the monitor cable? Whenever testing for the
• SOUND FORGE

  7 answers, most recent on 4/17/2017

  RE: WONT WORK
  UPDATE TO WONT WORK Left it a couple of days tried entering again and it accepted number, so must be a fault their end.   very frustrating though as it cost a lot and seems to be not much support after purchase.   phill
• Movie Studio

  74 answers, most recent on 4/25/2017

  RE: Crashing Software
  Ok I started a new project, added photos from the same source, titles, collage edits and transitions. Then I added a new converted video clip. It played fine. Upon trying to add a photo after the video, the software froze. So it was stable before
• Movie Studio

  76 answers, most recent on 3/13/2017

  RE: HDR effect does not work with MEP2014, 2016 or VPX7 on new machine with new Win10 Pro installation
  Hi All There is quite a bit more discussion on the HDR fault in page one of this post:- https://www.magix.info/uk/forum/vpx-patch-may-have-problems-also-tra-problem--1178806/. The only real solution is to add a discreet Nvidia or AMD graphics card
• Movie Studio

  2 answers, most recent on 1/17/2017

  RE: Faulting Module "Videodeluxe.exe" (Download Address: 0x000000014000000
  I notice the date these crash dumps were created is "06.03.2016". Other evidence shows that these are in UK format, hence March 6, 2016 so they are rather old, to say the least! Are they what you intended to post? Have you been able/unable to use
• Movie Studio

  2 answers, most recent on 1/17/2017

  Faulting Module "Videodeluxe.exe" (Download Address: 0x000000014000000
  -------------------------------------------------- --------------------MAGIX Movie Edit Pro 2016 Premium 06.03.2016 09:22-------------------------------------------------- --------------------CrashDump 20160306_092243_v15.0.0.90.dmp successfully
• SOUND FORGE

  5 answers, most recent on 12/29/2016

  Sound Forge crashing....
  So this started the other day...tried to open any file and get the following crash.... Problem Description   Application Name:    Sound Forge Pro   Application Version: Version 11.0 (Build 345)   Problem:             Unmanaged Exception
• Other products

  16 answers, most recent on 6/21/2017

  RE: Do you plan to continue Spectralayers support ?
  Well, I opened a ticket november 22nd because I can't get past the registration screen.   With 35+ years in the software trade I know eactly what they need to see to identify the problem.   I described the case fully.   I then made suggestions on
• Other products

  16 answers, most recent on 6/21/2017

  RE: Do you plan to continue Spectralayers support ?
  Well, I opened a ticket november 22nd because I can't get past the registration screen.   With 35+ years in the software trade I know eactly what they need to see to identify the problem.   I described the case fully.   I then made suggestions on
• Video Pro X

  35 answers, most recent on 12/15/2016

  RE: VPX Patch may have problems, also TRA problem
  Hi John Based on your comment about the selection of Codec, I went a little further with testing. Under Import/Export, the Codecs are "Default." I am not at the export stage yet. Under Display, I had "Standard mode (Direct3D hardware
• Music Maker

  8 answers, most recent on 10/24/2016

  RE: The program will not close
  Hi As (bad) luck would have it my MMM 2016 has developed the same fault . It appears to have occurred after opening a project which was created in MMM 2017 and failed to open, however it would open in MMM 2016. The issue is caused by Magix