Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@johnebaker The E: drive is a 1Tb internal HD and the C: drive is a 500Gb SSD. The program is installed on the C: and the video files are on the E: The antivirus is Microsoft Defender

Movie Studio

26 answers, most recent on 6/8/2026

RE: Message: Could not find a part of the program. Please install again.

@DesertSweeper Hi . . . . no local directories are located on the OneDrive . . . . In VDL 2026 what are the file paths, as found in the Program settings Folder tab are the Magix folders pointing to? . . . . I installed ON1 Photo Editor . . . . Does

Movie Studio

4 answers, most recent on 7/17/2025

RE: [Solved] Video Deluxe 2026 Plus: Import of some videos trim the last 2 minutes

@DonL Hi This is a common issue with video files that are Variable Frame Rate (VFR), VDL 2026, like many other video editors does not always handle VFR video correctly especially when the Minimum and Maximum frame rate range is relatively

SOUND FORGE

4 answers, most recent on 5/1/2025

snapping

I have Sound Forge Pro 18 How do I tell if snapping is enabled or not? Particularly, snap to zero crossings. I know where to find these options; Options > Snapping, but the buttons don't change color or anything to indicate whether they are

Movie Studio

24 answers, most recent on 12/21/2023

[Solved] Problem with Update 23.0.1.191 (UDP3).

I just installed update 23.0.1.191 (UDP3) and it fixed a bunch of problems I was having. But I just noticed that it messed up tow of the Title Templates - Captions Basic I had used in my latest feature. Check this out:

Other products

One answer, on 8/27/2025

[Closed] VEGAS PRO 22

Bonjour, mon Vegas Pro 22 ne fonctionne pas , il instale et après ne s'ouvre pas au démarrage du logiciel Vegas Pro 22 :Merci de bien vouloir m'aider le plus vite possible j'en ai besoinCordialementDias Manuel

SOUND FORGE

One answer, on 11/24/2024

Install XFX 1&2 Plugins both 64bit and 32Bit

Built new PC computer, installed XFX1 & 2 64bit Plugins (from Sound Forge Pro 18), but also need to install 32bit versions to run in an older 32bit DAW on same machine (for archiving/remixing older Edit lists). I also have older versions of

Audio Cleaning Lab

13 answers, most recent on 2/27/2025

RE: Problems Installing Sound Forge Audio Cleaning Lab4

@James-McCall Hi What is the version number of the CDprinter.exe installed on your computer, also the version of Windows 11 eg 23H2 etc ? I would recommend before installing any redistibutables, you check the Windows system installation using the

Music Maker

3 answers, most recent on 1/17/2026

RE: NO DOWNLOAD MUSIC MAKER 2025 PREMIUM

I've tried absolutely everything: changing DNS, sharing the network from my phone, running the drive as administrator, and setting Windows 8 compatibility. and of course I turned off the firewall. I even tried transferring files from my previous

Movie Studio

69 answers, most recent on 8/10/2025

RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

@AAProds Cheers Andy, you must have something on your system that I don't have on my laptop. I have nothing out of the ordinary I don't think - MPC-HC64, Lagarith, HuffYuv, UT Video Codec. Maybe a little less common is Hauppauge WinTV v10 and LAV

Movie Studio

46 answers, most recent on 1/28/2026

RE: BEWARE Latest Nvidia GTX 591.44 Drivers

@CubeAce Greetings Ray, I don't think so. I couldnt even get AV1 to hardware encode in MS2025. There are many example of hardware encoding being broken with 591.44, mostly from gamers I must admit. An example from the Adobe Community -

Movie Studio

5 answers, most recent on 9/14/2023

[Solved] 'Automatic check failed' trying to update old Movie Edit Pro

Hello, I'm using Movie Edit Pro 2015. Yes, I know it's old, but I own it :-) I have installed and registered it on my new PC but the update process fails every time with 'Automatic check failed'. I have version 14.0.0.160 installed and the latest is

Video Pro X

6 answers, most recent on 7/13/2025

RE: [Closed] It pauses

It was easier said than done. But Thanks very much.🙂 For those that are wondering. I have a brand new PC (win 11) I did not know it comes with OneDrive installed and working. It seems that my installation of Magix went to OD so filled it up. So

Movie Studio

One answer, on 12/19/2024

RE: Installation Manager keeps pausing

@RUSSELL-KASTNER Hi Russell, ....I've been trying to download the 1GB installation file but it keeps pausing.... Question, which installation version of Video Deluxe do you want to download? Best wishes,Rob

Movie Studio

26 answers, most recent on 6/8/2026

RE: Message: Could not find a part of the program. Please install again.

I had the same problem with Magix Video Pro X.17.But my Windows 11 system also had Topaz Video and Topax Video AI installed.After removing both, X17 started normal again without the error message or the application crashing.Though, I find it very

Movie Studio

7 answers, most recent on 4/10/2026

RE: cant download extra content

@graham_themoor Hi, There is no "Ultimate" version of the program. You get the "Premium" version of the program plus additional software and features. Once you have activated/redeemed the coupon, go under the Templates tab, scroll down to Themepacks

SOUND FORGE

10 answers, most recent on 12/5/2025

RE: Error Code 24. Just bought and installed.

Sorry to hear that you have been suffering a similar problem with Magix support - seems to happen with companies in many different fields once 'equity partners' get involved, and their frequent cost-cutting in search of short-term bigger profits

Movie Studio

16 answers, most recent on 8/20/2025

RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium

Having installed Video Deluxe 2026 Premium, I click on 'Help' > 'Activate Content Packs...' to install proDAD VitaScene V5 PRO and then insert my coupon code. I then get a message that my coupon code has already been redeemed. If this is true,

Video Pro X

29 answers, most recent on 9/13/2025

RE: Kodak C330 audio

@nicolesharp100 Hi We need more information on the MOV file encoding formats used for the video and audio. Download and install MediaInfo and analyse one of the clips and post the results, see this tutorial on how to setup MediaInfo and analyse a

SOUND FORGE

16 answers, most recent on 2/23/2025

RE: Sound Forge Pro 18 REFUSES TO INSTAL!

Thank You SP. but in this case why fix an old . NET framework (4.6) TL 1.2 requirement that has been phased out many years ago, actually before Windows 10 was released for the installation of a Magix downloader, when we customers could just download

ACID

6 answers, most recent on 8/8/2025

RE: Error Saving

I started by using the default when I installed ACID and when that didn't work, I chose my project folder on my local drive. Neither worked. Straight into my documents folder or a sub folder doesn't work either

SOUND FORGE

8 answers, most recent on 4/8/2026

RE: Magix Sold Sound Forge!

@Endre-Nagy Magix will keep supporting the legacy software (everything that's been released prior to 2026). Supporting here just means that you can download and install it. They will be no bugfixes or anything like that. Exactly. (On Boris FX

SOUND FORGE

5 answers, most recent on 10/7/2025

RE: Missing DLL for Sound Forge Pro installer

@craig-l Maybe there is a problem with your Windows installation. Try the following: To do this, open cmd.exe as administrator (it's best to enter cmd in the Windows search and then right-click the search result to start as administrator), type

Music Maker

2 answers, most recent on 7/21/2023

[Solved] Humble Bundle 2022, Music Maker Installation Confusion

Hello. I have the Content Creator Bundle from Humble Bundle near the start of 2023, and am now in the process of activating the apps that come with it. Two of these apps are "Music Maker EDM Edition" and "Magix Music Maker 2023 Premium" Upon trying