• Music Maker

  4 answers, most recent on 7/1/2021

  RE: MM 2022 Won't download
  @Ron-Coutts First, there is no need to uninstall the 2021 version in order to install 2022. I'm afraid the 2022 version will "take over from" the 2021 version; you will then have "Music Maker (64 bit)" (aka MM 2022) as the only installed version,
• Web Designer

  One answer, on 6/29/2021

  RE: Cannot Install v18 Upgrade
  @RMS1D Hi . . . . Unfortunately I still get this same exact error message no matter what version of MAGIX or XARA software I attempt to install. Doesn't matter if it's Web Designer or another product. Just this nonsense. . . . . The issues you are
• Movie Studio

  13 answers, most recent on 1/16/2022

  RE: Neat Video Use
  @emmrecs @AAProds @browj2 @johnebaker Hi Jeff. Have you seen any of the unofficial preview reviews yet? As usual, I don't like the look of it. 😂 There are not many right click options and altering settings gets even further buried in layers. It's
• Xara Designer Pro

  15 answers, most recent on 6/20/2021

  RE: Software will not install
  @Michael-Fraidenburg Hi . . . . Still, it is curious that Support is not supporting! . . . . The program is 7 years old, was certified to run on Windows 8 and earlier versions, and has been superseded by 5 newer versions. It is common practice that
• Xara Designer Pro

  15 answers, most recent on 6/20/2021

  RE: Software will not install
  @Michael-Fraidenburg @jonstrong What is the exact error message you are getting? Are you using Windows 10 Pro? You can then try to open a Windows Sandbox and try to install Xara inside. This is a completely clean environment. If this will work then
• Movie Studio

  30 answers, most recent on 6/22/2021

  RE: Error trying to use audio interface.
  @Alan-Bvid @emmrecs Hi Alan. I just noticed earlier you had written. In Windows settings Allow Access to this mic is off (svchost was using it if i had it on, I've tried that way too). It is a monitoring program within Windows 10 that helps Windows
• SOUND FORGE

  4 answers, most recent on 6/20/2021

  RE: Drag and Drop music files from a folder to Soundforce directly.
  @Dan-Valla In case you run Sound Forge with administrator privileges you cannot drag and drop files into it. Windows prevents this because of security reasons.
• Music Maker

  32 answers, most recent on 6/11/2021

  RE: Product Registration
  Yes, Jeff! I should have copied and pasted, but I was sort of trained out of it, with many American Products, because of security concerns, they make you type it in without dashes. But, I am so happy to be able to use the product. Thank you, for
• SOUND FORGE

  No answers, created on 6/10/2021

  Sound Forge Pro Mac 3 crashes when using pencil tool (MacOS Mojave)
  Sound Forge Pro Mac 3 has been working great in MacOS Sierra, but I recently had to upgrade to Mojave to resolve an unrelated issue. Since that upgrade, Sound Forge Pro crashes when I use the pencil tool. Here are some things I've tried: I
• Movie Studio

  2 answers, most recent on 6/10/2021

  Unable to login and export to You Tube
  Hi, I am attempting to export a video directly to You Tube from Movie Edit Pro Version 20.0.1.80 . I have setup the account login details in File/Online/manage login details/You Tube. When I attempt to export to video, it opens a browser window
• Samplitude

  5 answers, most recent on 6/4/2021

  RE: my wibu dongle is locked how do i unlock it
  @cmpstudio Thanks for the additional information. However, I am still puzzled. Samplitude does not require the use of a USB dongle, correct? Exactly which sample program doesn't open? I understand that this dongle is a security key, to ensure that
• Photo & Graphic Designer

  5 answers, most recent on 5/27/2021

  RE: Cant export pdfs (Error 5107.w.fi.gs) after fresh Win 10 re-install
  @George-Atkins No, what John is describing is how to remove all the program files etc. It should not affect your project files but, as security, why not make a copy of those files and save them to another drive or one or more USB Memory Sticks?
• Music Maker

  7 answers, most recent on 5/25/2021

  RE: [Closed] I bought a soundpool but i want to return it to get it in a collection
  @ross-carruthers There is very little point in making threats in the forum about what you are going to attempt to do through legal channels in an attempt to secure your refund. Magix' Terms and Conditions are quite explicit and clear. By default,
• Movie Studio

  19 answers, most recent on 7/22/2021

  RE: [Closed] Having some major issues with MEP and would like some help fixing it.
  @jerancampy22 I think I’m going to unregister. Uninstall and see what happens if I install all over again. Before you do that, try: The part that baffles me is that I use Pot Player as my media player and it will play all these files. The .mov that
• Samplitude

  4 answers, most recent on 5/20/2021

  RE: [RELEASE] Samplitude Pro X6 (Suite) – More Creative Than Ever!
  Hi Jim, Thanks for your feedback to our software, this is very helpful. I removed your ticket number for data security reasons and the name of our technical support agent due to our community guidelines. The feedback you provided is very helpful for
• Samplitude

  One answer, on 5/18/2021

  RE: Why MAGIX soft scattered around many different places on HDD?
  @denny7794 This is the new standard that Windows requires. Most directories are write-protected by Windows because security concerns. Applications need to use special folders like C:\ProgramData\, C:\Users\YourUserName\AppData, C:\Program
• Music Maker

  32 answers, most recent on 6/11/2021

  RE: Product Registration
  Here is what I see when I log on to Magix.com account. John EB, helped me see that my product is not activated, though I have been using all the features to create an 16 track song. But it stopped recently and reverted back to the free version. I
• Video Pro X

  9 answers, most recent on 5/19/2021

  RE: ProRes support?
  @Craigster @browj2 @johnebaker Hi John CB - where did you get this quote from and when? My take on ProRes:-  ProRes codec files are transmitted in an .mov container. Which requires Quicktime to be installed Yes. Quicktime for Windows stopped being
• SOUND FORGE

  No answers, created on 5/5/2021

  License issues on a secure network
  Hi,   We are running sound forge on windows 10 machines on a secure network. about every week we need to whitelist machines temporarily as sound forge gives us the warning "there is no licence" and will not work. is there any URL's we can whitelist
• Other products

  5 answers, most recent on 5/4/2021

  Photo Manager Delux install stops with "error occurred..."
  Trying to install Photo Manager Delux 17. Installation fails shortly after beginning with "Can't communicate with server, check internet connections." Previous response describes antivirus/web protection software as possible blocking. I have tried
• Movie Studio

  18 answers, most recent on 5/4/2021

  RE: Problems activating effects
  Thanks for the suggestions, but I still get the same "Invalid Activation Code" message. I uninstalled and reinstalled the program, then started MEP as admin, then shut down the whole F-Secure (I don't know how to shut down specific parts of it) and
• Movie Studio

  18 answers, most recent on 5/4/2021

  RE: Problems activating effects
  @MikaS Hi I am not familiar with F-Secure however try turning off the features which are called Realtime protection, Folder Protection and Ransomware protection, or some thing similar, and also run MEP as an administrator - right click the program
• Movie Studio

  18 answers, most recent on 5/4/2021

  RE: Problems activating effects
  Thank you for your replies. Unfortunately, the problems (or at least the first one) still persist. 1) proDAD Mercalli V5 Suite. I shut down F-Secure and Windows Defender firewall and then tried to activate. But I got the same "Invalid Activation
• Movie Studio

  18 answers, most recent on 5/4/2021

  Problems activating effects
  I bought the MEP Premium (20.0.1.80) birthday offer with "gifts", ie. proDAD Hide V1, FXhome Enhance Ultra, proDAD Mercalli V5 Suite & NewBlue Filters 5 Ultimate. Now I have problems activating the latter two. I have followed the instructions,