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  • ACID
    2 answers, most recent on 8/21/2019
    [Solved] Auto renaming a track. Is this possible?
    Often I replace a track with something else,a different vocal or kick for example but it keeps the original track name in the box on the left of the screen. I can rename each track manually but does anyone know if there is an option to automatically
  • Movie Studio
    9 answers, most recent on 8/8/2019
    RE: [Solved] Surface Pro 6 and Video Deluxe
    @Fedex03 Hi Federico, I also use an external USB drive. John EB has a method to be able to use the external drive with the same mapping on both of his computers, thus no reason to move files from one computer to the other, just plug and go. The MEP
  • Movie Studio
    4 answers, most recent on 7/29/2019
    RE: [Solved] TK2 versus Movie file saving.
    @Richard-Curtis Hi Personally I do not use Takes, saving sections as true video files, if I need to, usually in Magix MXV format. From the manual: . . . . A take file (*.tk2) contains a reference to a multimedia file or to a special object(videos,
  • Movie Studio
    8 answers, most recent on 4/14/2020
    RE: [Solved] Cannot establish connection when trying to activete program.
    Hi From you other post here - which has been closed . . . . My MEP 2015 Plus will not activate on a Windows XP PC any more. . . . . I checked the SSL/TLS options in the Security section. Note that on XP there is NO option for TLS 1.1 or TLS 1.2. . .
  • Audio Cleaning Lab
    One answer, on 6/3/2019
    RE: [Solved] ACL15 - No access to downloading the install file
    Hi Thomas, A downloadable version of ACL 15 pre-dates MAGIX' current serialisation and installer system. You'd find the download link in the original order confirmation e-mail, but it wouldn't be linked from Service Center on the MAGIX website in
  • ACID
    One answer, on 5/26/2019
    RE: [Solved] Acid Pro 9 Native Instruments Soft Synth not mapping correctly
    Here's my reply from the help ticket I opened: Dear customer,Thank you for your message.The soft synths not loading correctly seems to be a bug in Acid Pro 9. Our developers are currently working on a solution. The patch solving this issue should be
  • Video Pro X
    6 answers, most recent on 6/15/2020
    RE: [Solved] Puzzling DVD menu behaviour; all links go to Movie start
    @Recycler Hi Mike . . . . If I start checking them I get multiple pages I don't want, one for each chapter . . . . . There are several issues with the menu system in MEP and VPX, this being one of them. I have switched to using DVDA Architect for
  • Movie Studio
    3 answers, most recent on 5/13/2019
    [Solved] MEP 2016 Plus - 'Over Sized' Interface (Reverb-Echo)
    Hi Gang I'm missing something? Is there a way to choose a different 'Face' for Echo-Reverb? Or REDUCE the large interface? Seems I have to bring up 'Music Editor' in order to access 'saved' Reverb settings that were put on a particular sound effect
  • Movie Studio
    2 answers, most recent on 5/1/2019
    RE: [Solved] Loaded Video is cut off at the end
    I had the idea to run the 4K video through my phone's iPhone's iMovie app and saved it at 4K. The resulting file is half the size and I can load the whole file, nothing missing. For what I need it for, I didn't need it at max. FYI the original file
  • Movie Studio
    2 answers, most recent on 5/1/2019
    [Solved] Loaded Video is cut off at the end
    Thanks for help in advance. When I load my iPhone video, a 35 gigabyte file at 4K, about 1 hour 30 minutes long, for some reason, it's missing the last 10 minutes of video. I checked the original file and the missing piece is in the video, so it
  • Movie Studio
    6 answers, most recent on 4/24/2019
    [Solved] MEP Plus 18 - Sound Track Falls Behind
    Hi Gang I'm still feeling my way around 18 - never had this problem with earlier versions. I've tried to export to H.264 MP4 several times. Each time I used a different portion of the same clip. And everytime the sound looses its sync with the video
  • Photostory
    4 answers, most recent on 4/7/2019
    [Solved] Help with New Version 18.1.3.32
    I'm hoping someone can help. I just successfully downloaded the Photostory Deluxe's new software version 18.1.3.32. When I reloaded the slideshow I have been working on in the new software version, numerous messages like the following came up: "The
  • Photostory
    15 answers, most recent on 7/5/2019
    RE: [Solved] Photostory Travel Map - unable to rearanging the order of Locations
    @bgbphotographer The solution to Your problem is actully quite simple. Add your missing location. Make sure you name yor locations properly. Save the Travel Map to file (extension is .mxgeo) and note the file location. Close Travel Map (and
  • Movie Studio
    15 answers, most recent on 5/30/2019
    RE: [Solved] No audio in last section after export to MPEG 4
    I have just had a response from Support and so in case anyone else has a similar issue, I thought I would post their response. "The objects/videos you use within the project have a frame rate of 29,9707 fps. This is a variable frame rate and the
  • Movie Studio
    10 answers, most recent on 3/17/2019
    [Solved] 'Jerky' movement of transport items in finished edit.
    Morning everyone. I apologise if I ask the most basic of questions in relation to Magix video editing but I need some help that no one locally seems to be able to answer. I have just upgraded to Magix Movie Edit Pro Premium and work on a Cyberpower
  • Video Pro X
    7 answers, most recent on 3/12/2019
    RE: [Solved] DVD Audio Tracks
    @keruxjeff Hi . . . . What is the best way to achieve what I am trying to do? . . . . You need to fool VPX that there are 2 audio tracks in addition to the original sound track, do this as shown below otherwise you will not be able to switch off
  • Video Pro X
    9 answers, most recent on 1/30/2019
    [Solved] Video Pro X won't normalize 24-bit or 32-bit wav audio objects
    Today I discovered a disappointing lack of functionality in VPX. Here's what happened: First, exported a stereo wav file from Cubase 9.5 and then dragged it onto the timeline of a brand-new project in Video Pro X. Then I right-clicked on the new
  • Movie Studio
    10 answers, most recent on 1/15/2019
    [Solved] Metalic Bilb peaks with few seconds apart
    Using MAGIX Movie Edit Pro Premium 16.0.4.124.When inserting my video files in the program, the program adds high metallic bibs to the audio, witch is not present on the original film. The bibs comes with various intervals, ranging from about 1 to 5
  • Video Pro X
    10 answers, most recent on 12/14/2018
    RE: [Solved] Possible serious problem with Default mp4 export codec.
    Returning, somewhat belatedly, to the original question in this thread, in order to update it and to provide information to any other user seeing this problem and needing a resolution. I raised a Support Ticket about this and, after a delay,
  • Video Pro X
    2 answers, most recent on 12/10/2018
    [Solved] Exporting DVD Interlaced Programme as MP4 Progressive
    Recently I remastered a DVD. The VOB files are PAL 720x576 50i 4:3. I want to make a highest quality MP4 from my timeline, while still retaining the original 4:3, ie with black either side in the 16:9. If I export from VPX6, what are the best
  • Video Pro X
    11 answers, most recent on 12/4/2018
    RE: [Solved] Audio length mismatch
    @bobthevideoman I am bothered though that I have used the CD method of dubbing many times and never had a problem till now A possible reason: how long, in total playing time, was the original footage? I ask, because I see your separate audio
  • Samplitude
    7 answers, most recent on 11/30/2018
    [Solved] Dedicated Samplitude Forum?
    Hi, New to Samplitude, but I have been and am a Vegas Pro 16, Sound Forge Pro 11, Acid Pro 8 user for long time. First question: What is the deal with the dedicated Samplitude forum? I've tried several links posted here they either go nowhere or
  • Video Pro X
    10 answers, most recent on 12/14/2018
    [Solved] Possible serious problem with Default mp4 export codec.
    I have tested this in both VPX and MEP, both latest versions, but it may have happened only after the latest updates to both apps. I'm also aware of a number of other users experiencing problems activating the mp4 codec but, in my case, the codec IS
  • Off topic
    5 answers, most recent on 12/8/2018
    [Solved] Cancel Account
    How do I cancel my account? The original posting doesn't work anymore
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