Acid Pro 9 Native Instruments Soft Synth not mapping correctly

VeckStarling wrote on 5/16/2019, 10:38 PM

Native Instruments Soft Synth is not loading correctly in Acid 9 Pro when I open a file created in Acid Pro 8. The soft synth is still attached to the file - but the instrument is empty. I have to go into each track and remap each instrument to the appropriate soft synth. This problem does not exist in Acid Pro 8. I am mapping the soft synth the same way I do in Acid Pro 8.
Is anyone else having this problem? Am I not doing something correctly in the new version?

Acid Pro 8 Acid Pro 9

Additionally, when I create a file in Pro 9, the soft synth will attach the file for each track and the instrument will save. However, when I reopen the file, the soft synth will point the soft synth 1 instead of the appropriate soft synth. I have to go back and remap the soft synth to each track.

I am using Windows 10.


VeckStarling wrote on 5/26/2019, 10:21 PM

Here's my reply from the help ticket I opened:

Dear customer,

Thank you for your message.

The soft synths not loading correctly seems to be a bug in Acid Pro 9. Our developers are currently working on a solution. The patch solving this issue should be released soon and you will get an automatic message on ACID prompting the update.
Best regards,
Luisa Aehlig

MAGIX Software GmbH
Postfach 500109
01067 Dresden - Germany

Managing Director: Klaus Schmidt, Jörg Stüber, Aishvarya Agarwal
Commercial Register: Berlin Charlottenburg, HRB 127205

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