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@bebop-senju Hi, I'm not sure about your problem, but 'movie studio 24 platinum' is not an upgrade from sony Vegas movie studio 11, they are different programs. The closest correct upgrade would be to Vegas Pro. Download the Trial of Movie Studio 24

Movie Studio

7 answers, most recent on 2/20/2026

Crashing in Windows 10

Has anyone got this message previously. I had Magix Movie Studio 2023 and got this message. I, wrongly, assumed that by getting the latest version Video DeLuxe 2026 last week, that it may solve the problem, but alas, I'm getting the same issue. It

Movie Studio

2 answers, most recent on 8/9/2024

RE: Atualização

The current versions of Vegas Pro require a more powerful PC to have a good editing experience. A lot of the features you will not be able to make use of because your computer is not powerful enough. I suggest you stay with VMS until you upgrade

Xara Designer Pro

15 answers, most recent on 2/9/2025

RE: Error when publishing website

@Keith-Emmerson Hi Has anything changed on your computer since the last successfully published update to your website which appears to have been in December 2024. In the Web properties dialog which option have you used for publishing the website,

Off topic

31 answers, most recent on 5/29/2026

RE: Stopping pop-ups from MAGIX on PC Boot

Two weeks down the track and the MAGIX Grinch is leaving me alone. I haven't been visited by a pop-up since my last post. That's all very nice, but to achieve that I had to remove everything MAGIX from my PC except the "Bare Bones" Video Pro

Movie Studio

38 answers, most recent on 11/20/2023

RE: movie studio 2023 suite - 4k video edits

@spuddy13 Hi Brian . . . . And early 2024 I will come back on here for recommend specs for a new PC . . . . See this comment I recently made a few months ago in response to the same question. HTH John EB

Other products

One answer, on 9/2/2024

[Closed] Vegas Pro 22 crashing

I bought Vegas Pro 22 yesterday to edit my videos but right away it started framing every second and i tried to fix it but nothing worked, then later when i tried putting effects on it, the video would go black then everything would just glitch out

Xara Designer Pro

9 answers, most recent on 11/7/2025

RE: Please i bought xara 3D maker 7 couldn't install after formating my PC

@Ogbegbe-JohnsonU . . . . After reformatting my pc the Xara 3D make 7 refused to be installed. please what can i do to reinstall it again? . . . The downloader will run, tested on Windows 11, however it fails to start the download and closes, this

Music Maker

2 answers, most recent on 7/2/2024

Keyboard Shortcuts and the Midi Editor

Forgive me if this is a dumb question, but how do you play using the keyboard in the midi editor? I use to be able to do so a long time ago but now, a keyboard shortcut comes up each time i press a key instead of a piano note. It's been driving me

Video Pro X

10 answers, most recent on 12/5/2025

RE: Video Pro X 11 Crashes Every 5 Minutes

@MegaMooer Hi . . . . I dont really want to upgrade and i feel i shouldn't have to upgrade to fix this bug that is (hopefully) unintentional.. . . I do not think this is a bug, and nor would it be fixed if it was. VPX 11 is old software and, due to

Movie Studio

12 answers, most recent on 3/26/2024

RE: Is there a way to download any bug fixes for Movie Studio 2023?

@Fred-Hoeser Hi In reverse order: . . . . external hard drive is connected via a USB 3 cable directly to my PC . . . . Is the port it is connected to a USB 3 port? If you look into the socket the 'key' should be blue. As you surmise, this could be

Movie Studio

10 answers, most recent on 1/9/2024

RE: Fails to open

Still recovering from previous PC but the error message rads - "Error in "Essentials.olx". Load address 0x0000000042870000 to address 0x0000000042DC4702 (exception 0xc0000005 ACCESS_VIOLATION".

SOUND FORGE

6 answers, most recent on 1/10/2024

RE: How to make DEL hard-delete selection again?

Hi @Former user, simply pressing the keyboard 'Delete' key, 'Edit> Delete (Clear)', or the toolbar delete (red X) icon always worked for me as far back as I can recall. There are no bugs or other reports of that behavior that I am aware of, so it

Music Maker

12 answers, most recent on 11/29/2024

RE: Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"

@The_Banando Good, that should be more than enough. Are you getting the RTX drivers directly from Nvidia or did you use the drivers which were automatically installed by Windows? If Windows automatically installs drivers they can be very out of

Video Pro X

22 answers, most recent on 12/19/2022

[Solved] Video on Youtube distorted - please help

HiI need your help, I have a problem with my recent uploads on Youtube.The videos are "distorted", I don't know how else I could describe it.I have tried many different export settings in my Magix Video Pro X14.Custom Bitrates/Bitrates suggested by

Video Pro X

31 answers, most recent on 8/28/2024

RE: Selecting Movie Settings with VP X16

Tried another burn but got the same result. System Stall. Trying the same movie using Movie Edit Pro Plus which is a much longer job. However, I have used MEPP since it came out (on Windows 10) and it has been a good and faithful servant. Come to

Audio Cleaning Lab

2 answers, most recent on 6/13/2024

Problem with running program after updated Magix Music Maker 2022

I upgraded my Music Maker 11 2006 to Music Maker 2022 and then my Audio Cleaning Lab 2005 no longer works unless the original CD is placed in the CD drive. I have always ran the program directly from the C drive in my PC. Can I do that again? Can I

SOUND FORGE

One answer, on 11/24/2024

RE: Install XFX 1&2 Plugins both 64bit and 32Bit

Hi @CaptainCarl, I am not aware of a x86 (32 bit) version of Sound Forge Pro 18. All the previous Magix versions had both x32 and x86 though. If both were installed (on the same PC) they shared a lot of the settings and did not count as an

SOUND FORGE

9 answers, most recent on 12/23/2024

RE: Line in connection from audio source to a Windows 11 laptop

Hi John, Thanks for your reply here, having now found the recording settings, this is what shows : I am using a Maplin dedicated quality stereo cable which connects to the amp via a left/right channel adapter/plug directly into the Headphones

ACID

31 answers, most recent on 7/25/2024

RE: error code -1

Bonjour à toutes et tous avez vous des nouvelles car je viens de changer de PC pour un Windows 11 et j'ai le code d'erreur1 j'ai désinstallé et a nouveau installé le logiciel est repartie et une foi fermé il remet sa erreur 1 merci si un de vous a

SOUND FORGE

8 answers, most recent on 5/12/2024

RE: requires the ser # everytime I start the pgm.

Try resetting Sound Forge in the 'File' menu on the problem PC. (File> "Reset all preferences and clear cached data)Otherwise, go to the 'Magix Service Center> My Account> your products > Details'. Reactivate when SF is re-launched and

Movie Edit Now

8 answers, most recent on 3/25/2025

Getting Firewire to work on an old laptop fitted with a FireWire socke

I am trying to help a frield who has 18 DV tapes to be got from analogue to digital. She recently ordered a new PC with Windows 11 and forgot to ask for a FIREWIRE port to be installed. It unfortunatelty cannot be added now. I have a 16 year old

ACID

4 answers, most recent on 5/20/2025

RE: presets not loading

@Mark-Martucci Hi . . . . The drop down menu for the presets just says "untitled." . . . . To qualify @Former user and @Acid-Pro-A-Dead-Stick comments. The issue, has been reproduced, acknowledged and being worked on by Magix see this comment here

SOUND FORGE

One answer, on 1/15/2026

VU monitoring of record levels while muting monitoring of recording

I record audio in Sound Forge 17 using an XLR mic connected to a Focusrite preamp. I recently upgraded from a much older Windows 7 PC and was using a much older version (6.0b) of Sound Forge.In the older version of Sound Forge, I could easily choose