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@me_again In the Duration at the top under General it still says 6 min 11 s but under the Video section it is 6min 1 s, Does this mean MediaInfo is reading the whole thing & the Audio is still 6min 11secs & so offset to the video now,

Photostory

9 answers, most recent on 12/29/2023

[Solved] Travel Maps version 5.0.0.500 crashes

I've raised the following issue with Technical Support but am posting here in case anyone else is experiencing the same problem. Yesterday I opened Travel Maps to start a new animated map and was prompted to download the latest update (to version

Off topic

4 answers, most recent on 2/14/2023

[Solved] Problem in login to MAGIX personal area on web site

I tried to make a login but it was no accepted. "not valid" or something. I used user id which I have used many years.I click on "forgot my password" and get email allowing make new password. Same error message. I did it again but same result.Then I

Movie Edit Now

One answer, on 1/25/2025

RE: [Closed] Hevc, Trailcversion

@Jan-Lauwersen Sorry, No. To have access to all the features of the software the only possibility is to purchase it. But you still have not said which software you have! And why have you opened another thread. Please continue the discussion in your

Video Pro X

34 answers, most recent on 1/18/2023

RE: [Solved] Major incompatibility problem.

@CubeAce it's a head scratcher for sure. I will start rebuilding a new NVME and start to migrate over to it slowly. A way to also not install software that I don't use. I was in panic mode when it happened to me, spending hours trying everything.

Music Maker

22 answers, most recent on 3/20/2025

RE: [Solved] New Install; Music Maker 2024 - Laggy and Crashes

@johnebaker, @gjonny I reached out to Magix Support and we were able to satisfactily implement a workaround until the development team implements a permanent solution. Based on the feedback I recieved from Support, I realised that this issue has

Movie Studio

5 answers, most recent on 7/3/2025

Video and Audio not synching

Hi everyone, I screen recorded a live broadcast of a show, but I’m not able to capture the sound directly (I actually logged a post about this three years ago — still not working!). So I use Audacity to record the sound separately. At first, I line

ACID

16 answers, most recent on 6/25/2024

RE: Acid Pro 10 can't install Microsoft Visual C++ 2013(x64)- won't update

March 2024 - Problem still exists...

Movie Studio

66 answers, most recent on 1/29/2025

RE: The output formats are messed up in Movie Studio 2024

The only issues with Magix are: - Still images of 720x480 and 720x576 are imported incorrectly; - Analogue-sourced AVIs cannot be set to 4:3 using droplist setting because it doesn't work. They have to be manually set to "1.33". -Export of

Movie Studio

32 answers, most recent on 4/2/2026

RE: Export quality from RTX Ti3060 far inferior to UHD770

@AAProds, @me_again Hi Al, Andy I have tested one of my 4K UHD 50 fps video clips exporting as 4K UHD, changing only the framerate to 59.94 fps, before and after updating the RTX driver from 581.80 to 591.86 and the Magix patch to fix the issue with

SOUND FORGE

7 answers, most recent on 6/15/2024

RE: How would I view the waveform of an SFK file without the source file?

Ohh it's not lossless by any means. Best case scenario, it'll resemble a recording from the 40s. Still worth a try, though.

Video Pro X

31 answers, most recent on 8/28/2024

RE: Selecting Movie Settings with VP X16

@rickduley Editing off the first few frames of the movie makes no difference - I still get the same message. Might need more than a few frames off? But better still, go into "All Tracks" mouse mouse and drag the whole movie hard up against the left

Off topic

4 answers, most recent on 4/9/2025

RE: [Closed] Serial number usage after restarting

Hello again Support, thank you for your speedy response. The serial number provided me is the correct one. I copied and pasted it as well as typed. I got the green check mark on the serial number being placed in as well as the correct email

Movie Studio

13 answers, most recent on 4/4/2023

RE: [Solved] Multicam Editing Problem

After spending some quality time with Movie Studio 2023 to sleuth out my problem. I do have some final takeaways. The good news is that I'm not crazy! Whatever was going on in the video I sent with my original post was most definitely NOT how

Music Maker

2 answers, most recent on 5/17/2025

RE: Vocal Effects has disappeared (when using premium with Internet Conn)

Hi SP., Thanks for responding. I did finally find where the vocal effects were hiding. I had to go down below to the effects rack, then look to the picture box on the LHS, and arrow left or right to the one I need for vocals. It may take a bit of

Movie Studio

3 answers, most recent on 4/6/2025

RE: SPLITING OBJECTS DIsabled During timeline playback!?

@Eli-Martyr When you say 'older versions' you may be referring to Vegas Movie Studio (VMS). Magix Movie Studio (MMS) is not an upgrade, they are completely different programs & have never had any relation to one another. See my comment in this

Music Maker

15 answers, most recent on 7/10/2024

RE: HELP! Problems again with soundpools, can't access

@dpizza Have you checked the Download tab instead of the store? The Soundpool Bass Drops Part 2 is not uninstalled if it is still listed in your Loops Tab. I my experience you cannot redownload it as long as it is listed there. You need to make a

SOUND FORGE

2 answers, most recent on 5/6/2026

SF Audio Studio 10 won't finish install.

I got a new computer and have had one hell of a time trying to get SF reinstalled in this new system. I've only today found out about the whole Sony to Magix swap, but was under the impression my software would still work. I tried installing as a

Movie Studio

3 answers, most recent on 1/7/2026

RE: When will Nvidia Hardware Encoding Be Fixed in Video Deluxe 2026 Plus

I'm aware that only Magix can answer the question, which is why I asked in their forums. I'm also aware I shouldn't expect them to fix 2025 (although I know for a fact that many still use it), which is why I bit the bullet and upgraded to 2026.On

Music Maker

20 answers, most recent on 9/28/2024

RE: MIDI Issues Out of the Blue

@dmstar1956 Can you show us a screenshot of your MIDI ports in your Windows device manager? Also enable displaying the devices that aren't currently connected. Maybe your keyboard MIDI interface is still listed there and you need to uninstall it via

Rescue Your Videotapes!

7 answers, most recent on 12/2/2025

RE: DRIVER DOWNLOAD

Thanks for the advice, but unfortunately the driver update did not work. My capture device is not red or white, just black with the Magix name on it & with the 4 cables attached with the yellow, white, red & black pins. In the device manager

Other products

One answer, on 11/25/2025

RE: Cannot install Audio & Music Lab 2014 Premium on New Windows 11 PC

@David-Longroy These old downloaders no longer work for a couple of years by now. They simply crash. I assume this is caused by something Magix changed on their servers, for example encryption protocols. In the past, Magix customer support would

SOUND FORGE

3 answers, most recent on 3/25/2023

[Solved] sound forge16 and 17, MP3s_x64.dll has a bug

I found that your software has bugs when playing and processing mp3 format.The specific performance is: when the mp3 sound file is played, there will be noise. Similar to crackling firecrackers. It will be more obvious when the mouse quickly clicks

Music Maker

10 answers, most recent on 2/11/2023

[Solved] 2023 Music maker - Updating free version to paid premium

I was using the 2023 Music maker free version and then paid for the 2023 premium version. Downloaded the premium version from the links in the confirmation email. When installing - it uninstalled my free version and then only reinstalled the free