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Yep thought so lol That's why 8 stopped using it and sticking with Acid Pro since it first came out! Lol Wish Magix would answer anything anyone's asking for updates or it's dead in the water! (Acid Pro)! Lol

Photostory

16 answers, most recent on 10/15/2025

I've been using photostory for some time but now have hit bugs.

My problems have arisen since I performed the suggested update. Now, my voice-overs are not being saved, the timeline doesn't show time and the little stop tab, adjustable for the end of my film is proliferating, and unusable. I have removed and

Movie Studio

5 answers, most recent on 7/20/2025

MP4 problems

All of a sudden I am having problems with mp4s. I load the videos I want to edit and, after about a minute, the video goes black and Im unable to see it. It will also render black....on others, the audio disappears, I hear a quick blip of audio at

Music Maker

12 answers, most recent on 11/29/2024

RE: Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"

@The_Banando Good, that should be more than enough. Are you getting the RTX drivers directly from Nvidia or did you use the drivers which were automatically installed by Windows? If Windows automatically installs drivers they can be very out of

Rescue Your Videotapes!

20 answers, most recent on 11/23/2025

RE: Windows does not find drivers for the video grabber usb device

My vhs player is supporting pal as far as i know, it is philips 14tvcr240/13. I was thinking the driver problem because my device manager says that the video grabber producer is unknown and in the box, "there isnt anydrivers downloaded to this

SOUND FORGE

4 answers, most recent on 4/9/2024

RE: Crash

Any update?

Photostory

16 answers, most recent on 10/17/2024

RE: How to add an intro/outro

Hi Rob, just updated the drivers as per your suggestion. Switched magix back to using GPU, same result as before, nothing, so I'm back to using CPU and considering a new Graphics card. Thanks again, David

Off topic

One answer, on 6/7/2024

change email no confirmation

cant access that email and need to update it.

Movie Studio

33 answers, most recent on 3/6/2025

RE: Odd Autosave Behavious with MS 2025 version 239

@CubeAce I do the same Ray BUT now the created autobackups disappear if you don't save before closing, and on reopening after a reboot, no autosaves occur at all. And if you open a a pre-update project then that doesn't autoupdate at all. That's my

ACID

15 answers, most recent on 11/28/2024

RE: Magix Acud Studio 11 ...problem with the latest update

@GRB If it still doesn't work, the problem is likely that the fresh install of Acid Music Studio 11, before doing the update, installs the 2013 Redistributables again. So I would suggest to remove them again before doing the update. And after it is

Music Maker

One answer, on 10/13/2023

[Solved] (Solved) Loops Unlimited Not Working

Loops Unlimited is showing up in my subscriptions in Magix Music Maker Premium 2024 program home page, but it's not working in the store, the only option is to buy the soundpools. I have restarted Magix Music Maker Premium 2024 3 times. I tried

Photostory

20 answers, most recent on 2/28/2026

RE: Photostory 2026, "RC String 8875 not found"

@David-Robinson5527, @emmrecs Hi From your image it looks like you have this option missing, this may be due to an issue with one of the language translation files. Try resetting the program back to its default settings, File, Settings, Default

Music Maker

22 answers, most recent on 3/20/2025

RE: New Install; Music Maker 2024 - Laggy and Crashes

Magix released an update to Music Maker 2024; 32.1.0.17. I installed it to determine if it addressed my lagginess within the program. It didn't, so I continue to run Music Maker 2024 as Administrator as a

Movie Studio

16 answers, most recent on 8/20/2025

RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium

Every time I click on 'Effects' Video Deluxe 2026 Premium hangs up completely. The program also hangs up in other situations. I have to keep closing the program and then reloading it. Thank you for your help, Reyfox, but I've given up completely on

SOUND FORGE

29 answers, most recent on 9/16/2025

RE: SF 11 refuses to start, even full re install

@daniel-DIAZ2990 Hold CTRL and SHIFT on your computer keyboard. Then double click on the Sound Forge desktop shortcut to start the app. Keep holding CTRL and SHIFT until a small window appears that will ask you if you want to reset the program

Photostory

9 answers, most recent on 2/3/2026

RE: Magix Travel Maps - OpenStreetMap issue

Update to previous post. I sent a request to technical support and received the following automated response: Dear Customer, I am an AI support agent for MAGIX, and I am responding to your inquiry based on our knowledge base. The issue you are

Xara Designer Pro

3 answers, most recent on 3/3/2025

RE: [Closed] Where can I download XARA designer pro app

@Crystal-Hall Hi There are no more updates to v19 of Xara Designer Pro or Xara Web Designer. Magix no longer retail/support the new versions. To upgrade to the newest version you need to purchase the upgrade direct from Xara . John EB Forum Moderator

Xara Designer Pro

7 answers, most recent on 5/25/2025

Unable to disable all pages from "Auto-generating canonical URLs"

I am currently using the latest version of Xara Designer Pro x64 (updated March 2025). Despite extensive research, I have not found a successful method to complete this task. I've come across various instructions online on how to disable this

Other products

9 answers, most recent on 9/29/2025

CD Architect 5.2 cannot register

I get an error message when trying to register CD Architect 5.2. The error has occurred for multiple attempts since Friday. It reads, " an error occurred during registration Unable to connect to registration server error 22002. I thought that the

Movie Studio

3 answers, most recent on 7/15/2024

RE: [Closed] Magix Movie Edit pro 15 : Urgent I receive an error occurs when saving the project file how can I solve this ?

I get this error using Movie Studio Platinum 2024. The link above is a dead 404. Please update to help me

Off topic

One answer, on 12/15/2025

[Closed] Vegas Pro annual subscription question

Hello there,Last year I purchased an annual license for VEGAS Pro Suite. I’m very happy with the software and would like to renew my subscription. Under my current contract, the renewal price is listed as BRL 660.00. But new customers are currently

Movie Studio

One answer, on 8/26/2024

RE: [Closed] Movie Studio 2025 Platinum - Video clip glitch

Sorry. Please ignore last post. I note that I had a similar problem when updating from previous version and have tried earlier suggested solution which has worked.

ACID

7 answers, most recent on 3/5/2023

[Solved] Where's the patch?

"Before the release of ACID Pro 11, there will be a patch update. Further news will be shared soon. Thank you on behalf of MAGIX and especially the ACID Team,MAGIX Editorial Team" Where's the patch update ??????