Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@JIM-MAXIM In addition to what @AAProds (Al) has suggested, I see from the image of the error report that the problem images are saved to your OneDrive. Use of any cloud storage service whilst editing, exporting etc., of video and/or image files is

Movie Studio

14 answers, most recent on 9/8/2025

RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)

@ItsMichael Hi. I don't know about the others but I have one monitor plugged into the nvidia card and the other into the motherboard video port so both GPU's are active and can be used by the program. Even if you select the nvidia card for your

Web Designer

8 answers, most recent on 12/9/2025

RE: [Closed] login not recognised

This is the essence of my problem. I have emails from Magix confirming my email address and original order in 2021 but that email is not recognised by the system. I have tried all other email address I have and checked for typos and to no avail. I

SOUND FORGE

One answer, on 11/28/2025

RE: I have soundforce Audio CD 13 but no Serial number.

@Brad-Pearson Sound Forge is not a music creation software. It's for editing audio files, so you can, for example, record speech with a microphone and cut out parts of the speech and boost the volume, or record old vinyls and try to reduce noise and

Music Maker

6 answers, most recent on 11/16/2025

The VST3 MT Power Drum Kit 2 plugin crashes the Magix Music Maker appl

The VST3 MT Power Drum Kit 2 plugin crashes the Magix Music Maker application. I copied the VST files to a correctly configured folder. Magix Music Maker finds the plugin, but when I try to launch it, the application crashes. How can I get it to

Music Maker

12 answers, most recent on 5/24/2023

[Solved] 64 bit version increase 1 tone when press record

21 May 2023 download latest update for the 64bit version, but has not correct one problem, if you choose any VST, and play on the midi keyboard, all is fine, if you press record, all instruments increase by 1 tone, so press C before recording and

Samplitude

7 answers, most recent on 12/29/2024

[Solved] Playback along with audio stuttering every 1-3 seconds

I have been trying to tweak and troubleshoot my Magix Samplitude settings for a few days now and I'm getting very frustrated 😰Hoping you experts can help! Problem When I playback, I get a minor sound delay before I hear the MIDI track, then ok for a

Music Maker

22 answers, most recent on 3/20/2025

RE: [Solved] New Install; Music Maker 2024 - Laggy and Crashes

@johnebaker, @gjonny I reached out to Magix Support and we were able to satisfactily implement a workaround until the development team implements a permanent solution. Based on the feedback I recieved from Support, I realised that this issue has

SOUND FORGE

9 answers, most recent on 6/30/2023

[Solved] Sound Forge Audio Studio 17. Strange Noise Initially, on Playback

Hello. I have been using SFAS 17, and have lately developed a loud 'feedback/static' noise when I first press playback (or spacebar), to listen to my recording. After the initial (very unpleasant) noise, the rest of the recording sounds fine. If I

Off topic

160 answers, most recent Yesterday

RE: Magix support has not responded to support tickets for months

@browj2 A week later, I followed up by replying to the email, indicating the problem still had not be resolved. I'll keep following up this way to keep the ticket open and report back if, and when I get a reply from HI (human intelligence). Be

ACID

One answer, on 6/19/2023

[Solved] ACID Pro Development and stability

Can the Magix Team give an honest insight into the development and future release plans for ACID Pro? It looks like v11 was release about a year ago now. I understand with the world economy and other worldly pandemic-problems and such that things

Movie Studio

35 answers, most recent on 9/14/2023

[Solved] Frame Could Not Be Calculated

This is a new problem for me. I updated an older Magix file with new content (which I have done successfully many times in the past), but now it won't render the MP4 (either through the menu dialog or the shortcut in the upper-right corner). It

SOUND FORGE

13 answers, most recent on 3/16/2026

RE: SF11 is stable - SF13, 14, 16 fail.

John EB, thanks for the response.an interesting idea. If this is the case (one drive) I wonder why it would have impacted SF15 suddenly after years and SF 17 as well but not the test version of SF 18 pro.I also wonder if it is possible to change the

Music Maker

22 answers, most recent on 3/20/2025

[Solved] New Install; Music Maker 2024 - Laggy and Crashes

Over the last 2 days, I've been trying to install Music Maker 2024 (32.1.0.13) on my new laptop. For some reason it has been an arduous process. Downloading sound pools was slow and installing instruments led to crashes. I even started over and

Photostory

9 answers, most recent on 12/29/2023

[Solved] Travel Maps version 5.0.0.500 crashes

I've raised the following issue with Technical Support but am posting here in case anyone else is experiencing the same problem. Yesterday I opened Travel Maps to start a new animated map and was prompted to download the latest update (to version

Movie Studio

46 answers, most recent on 1/28/2026

RE: BEWARE Latest Nvidia GTX 591.44 Drivers

@Marc-Goder Hi Marc . . . . Who has already rendered in AVCHD 1920 x 1080p ??? . . . . Correction: Since the update - no problems with AVCHD interlaced for BluRay disc - 17 movies of varying length no issues with any of them, 2 BD discs of the 17

Movie Studio

26 answers, most recent on 3/14/2023

RE: [Solved] MPEG 4 Codec

Hi Friends!!! I don't believe it, but its true: When I opend this morning my magix video de luxe 2016 and made new try the program asked to activate MPEG 4 f r e e - i pressed the button - and the news came: !its activated"!!!! I began two new

ACID

16 answers, most recent on 4/27/2026

RE: ntdll.dll - ACID doesn’t start

@Szymon-Barabach , L'installation de la dernière version V14 de Visual C++ pourrait s'avérer utile : https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-supported-redistributable-version (X86 et X64) Same

Movie Studio

43 answers, most recent on 3/7/2025

RE: Audio not importing

@AAProds Hi Al. While my file is not the file in question it is exhibiting the exact same problems and has a mov. suffix, so I thought worth investigating. I'm Wondering as @Gid gets my file to play in MMS whether it is down to his ADM based

Photostory

12 answers, most recent on 12/7/2024

RE: How to link Link/group of photos on the timeline

But there isn't a group icon on the toolbar like in my copy on Movie Edit Pro. That's the problem

Movie Studio

One answer, on 1/17/2026

RE: [Closed] Another complaint for NVIDIA & MAGIX ruining Vegas Pro 22

@OTBW Please read this pinned post and follow the advice given there. However, it is now widely acknowledged this is NOT a problem created by Magix, or indeed by the manufacturers of a number of video editing products which have been similarly

Samplitude

2 answers, most recent on 2/27/2023

RE: [Solved] Can't play VSTs after installing 2023 in Music Maker bundle

@roddol If playing VST instruments with the on-screen keyboard works fine, there is a problem with the connection of your MIDI keyboard. If you use Music Maker then make sure that MIDI REC is enabled in the track header. A simple restart of your

Video Pro X

62 answers, most recent on 5/15/2025

RE: Should I choose Video Pro X or Vegas Pro?

Any problems you have with Vegas, you would have to ask about on the Vegas creatives forums and not here which only really covers Magix Movie Studio and Video Pro-X. You may find answers from the users on either forum biased towards the programs

Music Maker

3 answers, most recent on 5/11/2023

[Solved] PROGRAM WILL NOT DOWNLOAD

I've had MUSIC MAKER 2023 for over a week. The manual downloaded without a problem, but the actual music maker feature will NOT DOWNLOAD. I have Windows 11 and it still won't download. I tried to contact the sales department but every response I get