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  • Music Maker
    One answer, on 7/3/2021
    [Solved] transfer magix music maker version 28.0.3.51 from laptop to pc
    hello .ok im trying to move my magix music maker version 28.0.3.51 from my i7 16gig ram laptop running windows 10 enteprise to my pc desktop with window 10 full version asrock motherboard 32gig ram and a fx 4600 cpu runs fine just need information
  • Music Maker
    4 answers, most recent on 7/1/2021
    [Solved] MM 2022 Won't download
    Hi Guys, I discovered last night that the latest version of MM 2022 was available, so I immediately jumped on-line and purchased my upgrade from 2021. This of course generated an e-mail to me with a link to the download .exe file. Received the
  • Video Pro X
    3 answers, most recent on 6/26/2021
    [Solved] VPX 13 - No display of MP4
    I just now updated my Video Pro X to version 13, and now when I import an mp4 file that was created by my camera, I can hear the audio, but all I see is a black screen. This same file was working fine before I updated. I've also tried updating my
  • Movie Studio
    14 answers, most recent on 6/7/2021
    [Solved] Magix Movie Edit Pro Premium not displaying correctly
    I'm attempting to use Magix Movie Edit Pro Premium 2021, but the whole thing is not displaying right. I can't even access the tracks, or anything. It's just the preview screen and the FX folders (screenshots added below). I have checked every
  • Music Maker
    2 answers, most recent on 5/18/2021
    [Solved] loops graphic audio wave form
    I am using Music Maker 64-Bit and on some music loops from the sound pools I can see the graphic audio waveform when added to a track but on other loops, different loops, from different collections I can't see the graphic waveform, please see
  • Video Pro X
    8 answers, most recent on 5/2/2021
    [Solved] Persistance of Memory?
    I have tried to alter a clip to add a new component to the movement of it within VPX 11. The clip consists of Cookie Cutter to select the area I wish to isolate and show. Size, Position, to place it within the frame of the main movie
  • Photostory
    5 answers, most recent on 4/27/2021
    RE: [Solved] Bought Photostory Deluxe 2021 but i can't download the free content
    I solved the problem. I used controlpanel to uninstall everything related to Photostory Deluxe, then i manually cleaned the registry from leftovers related to photostory deluxe. There were hundrefs of keys and values related to photostory (poorly
  • SOUND FORGE
    8 answers, most recent on 4/20/2021
    [Solved] Sound Gap recording
    I am getting a delayed sound through my headphones from what I am speaking into the microphone. I have never had this problem with Audacity nor with the earlier version of Sound Forge used to record 2 other audiobooks. The recording itself is fine,
  • Music Maker
    4 answers, most recent on 4/5/2021
    [Solved] can't record audio signal from microphone (Music Maker Premium 2021)
    when recording audio on a track - the audio record settings don't show a signal. When I press the peak control button I see my microphone with a signal. How to activate this? Microphone used : AKG P120 (Condensor Microphone) (XLR) USB Interface :
  • SOUND FORGE
    5 answers, most recent on 3/17/2021
    [Solved] Update to Sound Forge Pro 15
    I received an email that said I was entitled to a free upgrade from Sound forge 14 Pro 365 to 15 so I downloaded it and installed. The email said to use my existing serial number but it is not accepted.After looking at the "My products" area in the
  • SOUND FORGE
    4 answers, most recent on 3/4/2021
    [Solved] SFPro 14 stuttering after recording paused & restarted; any ideas?
    Recording at 48/24 bit on SFPro 14, all most recent updates, mainly used for editing. I cannot recall ever needing to pause recording before, so may have been doing this for a while, unbeknownst to me. Recording all fine until paused; on restart, or
  • SOUND FORGE
    13 answers, most recent on 2/26/2021
    [Solved] RFE: Uninstall.exe
    Greets! I'm going to purchase Audio 15 but this had me worried about install failure.I routinely use Windows "uninstall" (Win7 64), so wasn't worried when I found no uninstall program in the app's folder.But then I didn't find it in Uninstall. I
  • SOUND FORGE
    6 answers, most recent on 2/12/2021
    [Solved] Sound Forge Pro 11.0 Build 299 Requires Elevated Priviledges
    Currently on Windows 7 Pro SP1 64-Bit reinstalled 1/9/2021 due to hard drive crash. No updates from Microsoft because they deleted all of them on about 1/7/2021. Reinstalled this program 1/10/2021. I have used the program as of 2/8/2021 without any
  • SOUND FORGE
    7 answers, most recent on 2/7/2021
    [Solved] Not able to install
    I am not able to install SOUND FORGE Audio Studio 14. Windows 10 home powerful machine (I7, 16 GM RAM). The file from 'my account' is soundforgeaudiostudio14_dlm.exe. Then it asks me permission to install. When I say yes, it says Installing box and
  • Video Pro X
    2 answers, most recent on 2/1/2021
    [Solved] Will the latest version work with Win7 64?
    Will the latest version work with Windows 7 64? I do a video very few and not often, and wonder if I should upgrade from the Video Pro X version 8 dating back to 2016. I do have used the Movie Maker in the past as well. Thank you for any advice.
  • Movie Studio
    12 answers, most recent on 2/7/2021
    [Solved] DVD Playback aborted
    Acer M7810 Intel(R) Core ™ i5 cpu 650 @3.20GHz   Windows 10 V 19041.746 64bit 8GB Ram (No conflicts on system)   C: 52GB free of 341GB Data D: 340 free of 342GB Data E: 363free of 698GB   AMD Radeon HD 5800 series   Magix MEP 2019: 17.0.3.178
  • Movie Studio
    11 answers, most recent on 1/10/2021
    RE: [Solved] MPEG-2 Transport Stream (M2TS) audio format no longer supported?
    @CubeAce @johnebaker Antoine has posted what looks like the Meta Data contained in a normal AVCHD .mts file from MEP>Object Properties>Meta Data Tab and of course as John has pointed out we need the Media Info to see why he is getting that
  • Xara Designer Pro
    4 answers, most recent on 1/11/2021
    [Solved] Software Activation - "An online connection could not be established"
    I have been trying to activate my software for ages now and have read and applied suggested solutions like Background Intelligence Transfer, Internet explorer settings including Firewall settings and none of them have worked. More so frustrating is
  • Movie Studio
    3 answers, most recent on 12/31/2020
    [Solved] I have a crash on the program then it closes down
    ----------------------------------------------------------------------MAGIX Movie Edit Pro Premium  30.12.2020  21:23----------------------------------------------------------------------CrashDump 20201230_212300_v19.0.1.23.dmp successfully
  • Movie Studio
    3 answers, most recent on 12/23/2020
    RE: [Solved] MPEG-4 video does not work
    @JJ_Kola Hi and welcome to the Movie Edit Pro user to user forum Hi. No, the codec is OK. Your system can no longer make use of the hardware acceleration within the program. In the Movie Edit Pro top toolbar, go to File \ Program Settings \
  • SOUND FORGE
    19 answers, most recent on 7/28/2021
    [Solved] izotope elements and rx asking for serials?
    Hello I purchased Vegas Pro Suite 18 which includes Sound Forge Pro 14. I am having a problem with the izotope elements 9 and rx 7 plugins. I can see them in the "organize favorites" window, and when I double click them it is asking for an
  • Movie Studio
    15 answers, most recent on 11/30/2020
    [Solved] Sudden onset of Magix MEP lock up when using 3D title templates
    I have a project that I have I've been using the 3D animation basic template as the date for that clip scene. Now suddenly when I use this same template MEP freezes and I have use task manager to close the program. I have completely removed MEP and
  • Other products
    11 answers, most recent on 11/25/2020
    [Solved] When trying to record streaming audio I get an error message
    I have Magix Audio & Music Lab 2013 version 19.0.0.10 (DC2).  When trying to record streaming audio I get the error message "The wave shape device ‘line in (Realtek High Definition Audio)’ cannot be opened for recording!  Reason:  Undefined
  • Audio Cleaning Lab
    10 answers, most recent on 12/4/2020
    [Solved] Cannot activate audio lab software online
    Hi, Whenever I reinstall Windows 10 My audio lab software no longer works. I usually download it again and the code activates without issue. I am now seeing an error message I have tried to create an activation code but that is also showing an
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