DVD Playback aborted

Aitch wrote on 1/15/2021, 9:59 AM

Acer M7810

Intel(R) Core ™ i5 cpu 650 @3.20GHz

 

Windows 10 V 19041.746 64bit 8GB Ram

(No conflicts on system)

 

C: 52GB free of 341GB

Data D: 340 free of 342GB

Data E: 363free of 698GB

 

AMD Radeon HD 5800 series

 

Magix MEP 2019: 17.0.3.178 (UDP3)

 

I have just finished a music DVD which lasts 1hr 29 mins, and have burnt it to a new DVD-RW (Verbatim). On playback in two domestic DVD players, (1 x Samsung, the other Panasonic), it stops playing and returns to the start position at 42mins 13secs on both. Playback on DVD player with the computer gives the same end result. I have also asked my friend to use his equipment, computer and DVD player, and he gets the same problem.

 

If I play it through the Magix program there is no stop and it plays through in its’ entirety. I do not have any ‘chapters’ included in the editing and cannot see any indication as to why it stops where it does.

 

For the burn ‘Dialog box’ I have chosen DVD. Burn rate 4x. Encoder settings all ok.

When I get the ‘Ranges’ dialog box, I choose ignore, and then click on burn.

The next dialog box asks me should the existing file be used for my DVD?.

The choices are:-

Encode all

Encode

Use

Use all

Cancel

 

I have chosen ‘USE’ and I have also tried ‘USE ALL’.

 

It then starts the burn process. This takes approximately 6-7mins to complete, which appears to be a normal time.

 

I’m at a loss as to where I go from here to overcome the problem. Any help, suggestions much appreciated.

Comments

terrypin wrote on 1/15/2021, 10:51 AM

It’s been a while, but whenever I encountered those options I learned to always use Encode All. So try that for a start.

Terry

Terry, East Grinstead, UK. PC: i7 6700K, 4.0 GHz, 32GB with Win 10 pro. Used many earlier versions of MEPP, currently mainly MEPP 2016 & 2017 (Using scores of macro scripts to add functionality, tailored to these versions.)

emmrecs wrote on 1/15/2021, 11:28 AM

@Aitch
I fully agree with @terrypin, you should definitely choose the Encode All option. That way, you eliminate the possibility that the actual previously-created DVD files have a problem.

However, since playback fails at the same time point on all three players that you have tested the disc on, you need to check two things:

  1. Does the actual disc have a fault? It is not unknown for even "brand new" discs to not play perfectly. Have you tried the burn using a different DVDRW?
  2. On the MEP timeline, what happens in the footage at the exact time location that the DVD playback fails, i.e. at 42 minutes 13 seconds. Is there a transition or some other "effect" in use at that point? (Again, it is not unknown for effects, transitions etc. to cause a breakdown.) If you remove or change the effect and then try exporting just a short section starting about a minute earlier (than that stop point) and ending about a minute later - set a range covering that time period and then choose to export only that range - does the breakdown still occur?

HTH

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

johnebaker wrote on 1/15/2021, 2:48 PM

@Aitch

Hi

. . . . It then starts the burn process. This takes approximately 6-7mins to complete, which appears to be a normal time . . . .

Given the length of the video I would expect the burn time to me more than double this.

. . . . I have chosen ‘USE’ and I have also tried ‘USE ALL’ . . . .

When you made the very first burn was the project at its current length, or was it 42m 13 secs long, and has been been added to since?

If the first burn was with the project at 42m 13 secs long then using the Use and Use all the program will not re-render and include what was added later.

As @terrypin and @emmrecs have advised, I would also use the Encode all option and also check the 2 rewrite options as shown below

This way everything ie re-rendered so any changes made are incorporated in to the video and menus.

John EB

Last changed by johnebaker on 1/15/2021, 2:56 PM, changed a total of 2 times.

Lateral thinking can get things done!

VPX 12, MEP Premium 2021, and earlier versions 2015 and 2016, Music Maker Premium 2021.

Running Windows 10 Professional 20H2 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 3 x 2Tb internal HDD + 60GB internal SSD, + 6 ext backup HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

AAProds wrote on 1/15/2021, 7:34 PM

@Aitch

When testing, try a "burn to ISO"; during the burn setup, at step 1, choose "Image Recorder" from the dropdown.

That will produce an ISO file (which is a disk image) which you can open in VLC Player and run through to see if the 42min glitch is still there. You don't have to actually burn a DVD while investigating.

If that works out OK, I'd then suggest burning to a standard DVD-R or +R (not RW) to see what happens then.

Alwyn

Aitch wrote on 1/16/2021, 4:26 AM

Many thanks to all for the suggestions so far, something for me to try this pm. I have no transitions etc at the 42min 13sec stop. It's a video of Eric Clapton and JJ Cale, (sans copyright) which is well after its start. Have tried different DVD's and the same thing happened, but haven't tried the +R. The actual length of my DVD is 1hr 29 mins, but was all one length, and within the capacity limits of the disc. Haven't yet tried the 'burn to Iso' or the exporting a section either side of the glitch. I made a similar DVD a few months ago and used the same method without problems. Time for a bit more of a fiddle methinks. Let you know how I get on.

AAProds wrote on 1/16/2021, 7:21 PM

@Aitch

Thinking about it overnight (DVDs are a distant memory for me!), you can check the original DVD burn without doing another: locate the VIDEO_TS folder for the original burn.

Hit the Y key, then on the Folders tab, look for the Disk Images entry.

Go there in Windows Explorer, then right-click on the VIDEO_TS folder and choose Open with VLC Player (you'll need to install VLC Player).

VLC Player will play the DVD files. If it konks out at 42min, you know the rendering process is the problem.

Also, what is the size of the VIDEO_TS folder, and what bitrate is MEP using? We'll be able to work out if the folder size equates to the 42 minutes or the 1hr 29min.

 

 

 

Aitch wrote on 1/18/2021, 4:09 AM

An update on progress:

Following the advice and suggestion from the above posts, used the original DVD-RW and tried to burn again using the ENCODE ALL. Same problem.

Another Burn, original DVD-RW, Encoded All, but checked the 'Chapter Menu' tick-box. There are no chapters on my DVD, but same problem.

Another burn, same DVD-RW, Encoded All, ticked the 'Chapter Menu' and the 'Rewrite Film and navigation structures' boxes. SUCCESS. Complete burn, Plays through Magix without problems. Played through VLC, no problems. Played on the two DVD players, no problems. Still haven't tried the 'burn to ISO', and after posting this will try a different disc to see what happens.

So for the moment quite a happy bunny to have achieved a resolve. Many thanks to all for help and advice. Will give a final post as to how I get on with different disc etc.

johnebaker wrote on 1/18/2021, 5:32 AM

@Aitch

Hi

Good news.

Personally I would stick to DVD-RW for first burn and testing once complete, copy (ImgBurn, Nero) DVD-RW to DVD-R, no need to burn again in MEP.

I would not use DVD+R they do not appear to be as reliable as good quality DVD-R.

John EB

Lateral thinking can get things done!

VPX 12, MEP Premium 2021, and earlier versions 2015 and 2016, Music Maker Premium 2021.

Running Windows 10 Professional 20H2 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 3 x 2Tb internal HDD + 60GB internal SSD, + 6 ext backup HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

AAProds wrote on 1/18/2021, 7:40 AM

I always go down the ISO route, then use IMGburn to do the burning. If the ISO works in VLC Player, it'll work on a DVD. I find I make so many mistakes with chapter markers and the menu setup that burning to physical disks uses too much time. "Use All" and redo chapters makes adjusting the DVD setup then reburn to ISO nice and quick.

Last changed by AAProds on 1/18/2021, 7:50 AM, changed a total of 2 times.

MEP 19.0.2.49

Windows 10 v20H2

CPU: i5-750 with 12gb RAM, GPU: ATI Radeon HD 4770 (512mb), Hard drives: C Drive 256gb SSD, 8tb of HDDs for data

Aitch wrote on 1/26/2021, 9:56 AM

As an update, I'll mark this as resolved. Have stuck with DVD-RW. Tried a DVD+RW, but not happy with the quality of that. Seemed jittery and unstable. Also tried a dual layer disc (Philips) but wouldn't even burn with that. Thanks for all the help and advice.

johnebaker wrote on 1/26/2021, 12:33 PM

@Aitch

Hi

. . . . Also tried a dual layer disc (Philips) but wouldn't even burn with that. . . . .

Your burner has to support the burning of dual layer discs and may require a particular type of dual layer disc.

John EB

Lateral thinking can get things done!

VPX 12, MEP Premium 2021, and earlier versions 2015 and 2016, Music Maker Premium 2021.

Running Windows 10 Professional 20H2 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 3 x 2Tb internal HDD + 60GB internal SSD, + 6 ext backup HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

Aitch wrote on 2/7/2021, 5:43 AM

An even further update. I was successful in achieving a complete burn with no problems. So thinking that the problem was solved I tried again. On playback, I had stuttering and jerkiness as well as half-way through it stopped and returned to the beginning. In the end I realised that it must be the optical drive (Samsung) that was at fault. I subsequently purchased a new optical drive (ASUS), all singing and dancing, as well as all formats, and this has now given me two complete copies, which on playback does not give any further problems. Still have some apprehension but for the moment, all OK.

Aitch