• Off topic

  10 answers, most recent on 2/6/2026

  RE: Geen valideringscode ontvangen
  @Etienne-Verstuyf HI When you purchased VDL 2026 Plus you will have received an confirmation email with the serial number, beginning with P3- for the software. Copy and Paste the whole serial number into the activation dialog and use the email
• SOUND FORGE

  16 answers, most recent on 3/18/2026

  RE: Registration issues with Sound Forge 11
  I'm pretty sure I have used the same email since the beginning The email address you use to login to the Magix forums and the address you used when your SF-11 was initially registered (with Sony) may be different, so double-check. If all else fails,
• Video Pro X

  27 answers, most recent on 3/28/2025

  RE: .mov file is disappearing over time
  @CubeAce 👍 The right click Properties options give you better info too. of course you can look or check in MediaInfo but this shows enough to begin with.
• Music Maker

  10 answers, most recent on 3/22/2026

  RE: I need to get a refund processed but Magix support keeps bouncing it
  @peter1968 I read a comment on Reddit some weeks ago from a former support staff member who worked for 10 years at Magix. In December they get like 80% of their yearly support request volume, because all kinds of users want to finish their yearly
• Samplitude

  5 answers, most recent on 2/1/2024

  [Solved] How do I activate X3 on a new computer?
  Old serial from 2017 or so begins with P2- I don't get an activation email when I try to install on a new computer. Don't see an option to deactivate old license in Magix webpage showing my products. Also, I get no responses from info@magix.com
• Movie Studio

  7 answers, most recent on 12/14/2024

  music added to a video time line
  i added a music clip to my time line which has a video project . it's beginning is normal but when it comes to the end it ends abruptly. other music programs i have used modifies the sound clip so the end smoothly. for example.... if i was to take a
• Music Maker

  One answer, on 9/22/2025

  RE: Unlimited Loops Issue
  @Daniel-Howard A serial number for a Magix software begins with a P3 and then six blocks of five numbers separated by dashes. Did you buy Music Maker 2025 or 2026? Between version 2018 and 2024 there was a Free Edition you could simply download and
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  RE: Can't register SF-7b even with the key
  Thanks very much for the link. I was encouraged to get it. I followed the instructions exactly, but unfortunately, my key was rejected as "invalid". I checked and rechecked the key and it was just as I got it originally from Sony support. This same
• SOUND FORGE

  3 answers, most recent on 8/4/2024

  RE: Splitting audio into multiple individual tracks.
  @WLM You can divide the file into tracks, inserting silence at the beginning or end of each track.
• Music Maker

  21 answers, most recent on 12/21/2024

  RE: Old soundpools and general questions
  @Djronrella There were pretty concrete post by former beta testers from some years ago that their contact at Magix went away and Acid is pretty much dead. Officially there was a comment that development stopped during the beginning of the Covid
• Movie Studio

  9 answers, most recent on 5/28/2026

  RE: Split video in to separete frames
  @badbob @AAProds has given you the basics of the operation but, I have to ask: why would you want to do this? Given that video runs at 25 frames per second (PAL) or 29.97 frames per second (NTSC), a video of anything more than a few seconds is going
• Movie Studio

  5 answers, most recent on 7/20/2025

  MP4 problems
  All of a sudden I am having problems with mp4s. I load the videos I want to edit and, after about a minute, the video goes black and Im unable to see it. It will also render black....on others, the audio disappears, I hear a quick blip of audio at
• Music Maker

  10 answers, most recent on 3/22/2026

  RE: I need to get a refund processed but Magix support keeps bouncing it
  @peter1968 I read a comment on Reddit some weeks ago from a former support staff member who worked for 10 years at Magix. In December they get like 80% of their yearly support request volume, because all kinds of users want to finish their yearly
• ACID

  5 answers, most recent on 6/25/2024

  [Solved] Upgrade won't install C++ Redistributable
  My machine is running Windows 11 with 23H2 x64 update installed When I try to upgrade from Acid Music Studio version 11.0.7 (Build 18) to version 11.0.10 (Build 21) I get error messages: The following components are required by this
• Music Maker

  7 answers, most recent on 2/11/2026

  RE: How to Change Hand to Cursor
  @Whoking Sorry, yes, for MM the cursor can be a hand. When I start an MMM project and add an audio file, right at the beginning of the track I see the following: The cursor is the red line! Do you not see this? (Certainly if you move the mouse
• Other products

  2 answers, most recent on 8/16/2025

  RE: Son suturé sur vidéo
  @coline-d Vous voulez dire que vous avez enregistré un son tellement fort que la pression acoustique dépassait la limite de ce que votre microphone pouvait supporter ? Est-il complètement déformé du début à la fin ? Ce serait un problème majeur et
• Music Maker

  2 answers, most recent on 6/28/2025

  RE: need to download music maker mx version 18
  @Lance-Troian Hi Assuming the serial number begins with P2- it is unlikely that the product can be registered. If you wish to try, the download for your registered product is available in your account at magix.com, login using the Account icon top
• Music Maker

  One answer, on 11/26/2024

  Start Marker returns to beginning during recording? Music Maker 2024
  Hi everyone, Since my free upgrade to MM 2024 I have nothing but problems. The latest one is that when I am recording audio, I get so far and the yellow bar doesn't keep moving and the start marker returns to the beginning whilst I am recording. I
• Photostory

  16 answers, most recent on 10/17/2024

  RE: How to add an intro/outro
  @David-Briggs Hi, It works fine here. Did you go to the beginning of the timeline (not Storyboard), and select the first image then apply the Intro? Then go to the end of the timeline, select the last image, then apply the Outro? You have to select
• ACID

  12 answers, most recent on 1/31/2025

  RE: Loops and songs and error message
  @Harold-Brush If you are certain you are entering both the serial key (beginning P3) and your email address exactly as shown in that confirmation of purchase email your only option is to email infoservice@magix.net, explain the problem and ask for
• Video Pro X

  27 answers, most recent on 3/28/2025

  RE: .mov file is disappearing over time
  My comment - I don't see Chroma key on the main nest, Chroma Key that is applied in the nested sequence might not transfer through to the main nest? ie it might not come through as an object with transparency, I've no experience with VPX in these
• Movie Studio

  14 answers, most recent on 3/19/2026

  RE: Separating Audio Tracks Video deluxe 2026 premium
  @Tom-Essex Hi, I'm still not sure about what your problem is. Do you have multiple streams as indicated by @johnebaker? If so, it would have been helpful to have indicated that at the beginning as this is not something that most users have or do. If
• Audio Cleaning Lab

  2 answers, most recent on 8/16/2025

  RE: Error message when attempting to play back a music file
  @srcb2 Hi The error message you are getting is usually a result of the Windows drivers for the Realtek sound card being damaged or corrupt. Try re-installing the drivers if you can get them from Realtek Is this the Dell XPS 8700 PC mentioned in your
• Video Pro X

  6 answers, most recent on 11/14/2024

  [Solved] Magix Video Pro X16 project stuck
  Hi, I have a problem with Magix Video Pro X 16 (loaded 26 October 2024), which got stuck unexpectedly while I was working with quite an ordinary small video project. To get out of the project or open other projects saved I had to shut down the