• Video Pro X

  122 answers, most recent on 11/21/2021

  RE: Proposed new computer specs for using VPX
  @johnebaker Hi John EB, I have sent an email. The price they gave me is slightly more expensive than the M.2 PCIE X4 1TB KINGSTON SSD A2000 SA2000M8/1000G as per Amazon Canada. Thanks, John CB
• Other products

  9 answers, most recent on 8/1/2021

  RE: Movie Studio 18
  @Joly Hi . . . . previous projects can't be loaded in this version. . . . Previous projects can be loaded into Magix Movie Studio (MMS), however currently only the raw edits can be loaded, effects, transitions etc are being worked on by Magix. . .
• Other products

  9 answers, most recent on 8/1/2021

  RE: Movie Studio 18
  @Joly Hi . . . . previous projects can't be loaded in this version. . . . Previous projects can be loaded into Magix Movie Studio (MMS), however currently only the raw edits can be loaded, effects, transitions etc are being worked on by Magix. . . .
• Music Maker

  3 answers, most recent on 7/19/2021

  licensing in canada
  Hi I am having a hard time understanding where to obtain a license in Canada for my music, if I even need one. I have referenced the help but only found links to US and UK sites. Do I need to individually copyright every song?
• Photostory

  6 answers, most recent on 6/30/2021

  Travel maps 1.0.1.385 - Location names overwriting each other
  I have locations on a trip that are close together and when the travel route is played the names overwrite each other (e.g. Hong Kong Island, Macao and back to HK Airport 3 - waypoints). The trip covers Canada, Alaska, Hawaii, Japan, Hong Kong,
• Photostory

  5 answers, most recent on 6/3/2021

  RE: Previous simple version of the Travel Map
  Yes, I do have it installed. I have watched the tutorial, however, I don't find it all that helpful. I'll have to watch it again and see if I can figure out how to use the travel route in the US and Canada without additional purchases.
• Photostory

  5 answers, most recent on 5/1/2021

  RE: New purchase vs Upgrade
  @chris050956 Hi, Where do you see a different price. I see the same price for New and for Upgrade in two different regions, UK and Canada, for two different currencies. However, as indicated, the Upgrade will get you Panoramic Studio, which is a
• Photostory

  5 answers, most recent on 5/1/2021

  RE: New purchase vs Upgrade
  @chris050956 Hi, Where do you see a different price. I see the same price for New and for Upgrade in two different regions, UK and Canada, for two different currencies. However, as indicated, the Upgrade will get you Panoramic Studio, which is a
• Other products

  2 answers, most recent on 3/24/2021

  [Closed] Lousy Site
  I've been using Vegas Pro since the Sony days and really like it. Just got a new computer and loaded a trial of ver. 18. Ready to buy. The site won't accept any of my cards nor will it accept paypal. There is NO customer service. Just links to FAQs
• Movie Studio

  150 answers, most recent on 4/12/2021

  RE: Graphics Card
  @browj2 Hi John . . . . Wowsie! That is expensive . . . . That is true - we still get ripped off compared to the US and Canada, VAT, the equivalent of your purchase/sales tax, is 20%. Interestingly a 12GB model of the RTX 3060 is £450 here, however
• Web Designer

  4 answers, most recent on 3/18/2021

  RE: How to play video without YouTube support from website.
  @CubeAce Hi Ray, Here is GoDaddy Canada, so prices are in CAD unless you get switched to another currency. On sale at 8 CAD/month (15 CAD/month afterwards), unlimited storage. John CB
• Movie Studio

  8 answers, most recent on 3/8/2021

  RE: Error in module "MX3d_PresentationLayer_x64.dll"
  @Nestea Hi As @emmrecs has commented you are missing several patches the latest on of which fixes some issues with iPhone files. Using Handbrake you need to set the following settings: Use 30fps if you are in Canada or the US, 25 fps if in Europe
• Video Pro X

  15 answers, most recent on 2/26/2021

  Efficient use of Mercalli 2, Mercalli 4, Vegas stabilisation etc
  This new Inquiry is re recent Ticket Removed by moderator - which was inadvertently closed before I received an adequate response. I had awiated a response since Feb 11, 2021! My last communication on that Ticket was with Name removed Support
• Movie Studio

  4 answers, most recent on 2/11/2021

  RE: Date format
  @Dennis-Taylor Hi Dennis, Which date format do you mean? The one in the import tab? I think that this takes the format set in Windows. The timecode for Timecode Basic Titles? If so, then no, but I think that we should put this on the wish list
• Web Designer

  No answers, created on 1/19/2021

  Paiement
  Je dois payer mon site web M, prix 23.88EU, mais je suis au Canada. Je ne peux pas payer en EU, dans votre système. Je peux payer en dollar US or CAD. Could you help me. Thanks
• Rescue Your Videotapes!

  32 answers, most recent on 1/21/2021

  RE: Cannot get video and sound to show in "rescue your video tapes".
  @Pensioner Hi How are you connecting the VCR to the dongle - if it is SCART to red/white/yellow phono plugs, check that you are using the the Out socket - AV1, set the switch just under the top SCART socket to Normal, and, if there is a switch on
• Photostory

  4 answers, most recent on 6/12/2022

  How to use plane avatar on Travel Maps
  I just purchased Photo Story Deluxe 2021. Still trying to familiarize myslef with it. Main reason is to create slideshows for all the travels we did. And there is a lot. Travel Maps is a key element of it, but it seems the plane avatar is not part
• Other products

  6 answers, most recent on 12/26/2020

  RE: Upgrading coupon for my mp3 deluxe 12
  I bought it at Best Buy canada, and yes, they have the new version of the software Mp3 deluxe 19 compatible with Windows 10.
• Movie Studio

  8 answers, most recent on 12/3/2020

  RE: No serial number for 'Vasco Da Gama 11 Essentials
  ...so I went on Youtube and found out its a tracking software for sailors who want to display where they have been in the world and where they are going on their journey, Like a plotter with waypoints on a globe. As I don't have a boat and not a
• Xara Designer Pro

  4 answers, most recent on 11/30/2020

  RE: windows 10 and Pro 10x comparability
  Thanks John for the reply . May I ask your recommend on an HP computer that would be best suited for graphics for this new software. Also what is this new Designer Pro known as? I am in Toronto Canada so I assume it would be purchased through Magix
• Xara Designer Pro

  5 answers, most recent on 11/21/2020

  RE: Update Service Failing
  Is it possible your Antivirus and/or Firewall is blocking the outbound attempts by XDP? HI Jeff. It's exactly that but not from my PC. We have layer 7 rules on my Meraki MX. I deleted the: DENY Countries Traffic Not to/from: (Country list) And the
• Movie Studio

  13 answers, most recent on 3/4/2020

  RE: First install installs an "old" version.
  @pmikep Magix normally has an install version, like 2019, 2020, and then patches. The first version is installed followed by the latest patch. The latest patch may include bug fixes and new features that came out since the initial release, or there
• Movie Studio

  5 answers, most recent on 2/20/2020

  RE: Burning in black and white rather than color
  @Linda-King Hi . . . . Standard DVD NTSC is what comes up automatically in the burn dialog. What should I be using . . . . That depends on which TV standard is in use in your location, generally if in Europe then PAL if Canada, US then NTSC. I
• Movie Studio

  195 answers, most recent on 2/12/2026

  RE: Any problems to expect if upgrading CPU/MB/ and operating system?
  @CubeAce Hi Ray, BluffTitler can use almost any font. Whatever is in your Windows Fonts should be accessible. However, what you can do with text, photos, video clips and effects is simply amazing. For accuracy in lining things up, do you use snap