• Movie Studio

  2 answers, most recent on 10/8/2024

  Files lost
  Just spent six hours getting my project together. The app froze , I had to start it again. Cannot find the files anywhere , disappeared.... What the hell is going on, where could they be, if they do exist Please help S Rollinson
• Video Pro X

  16 answers, most recent on 3/27/2025

  [Solved] VPX16 Shot Match - How to (Help?!)
  Luckily I have the MMS 2024 version of Shot Match to understand its concept. If I only had VPX16, I would have been completely lost! Note: VPX Shot Match is an enhanced version to MMS Shot Match - it has a very different interface and workflow. MMS
• Movie Studio

  One answer, on 2/2/2024

  [Solved] I've lost my magix products download page when I sign in
  I had to sign in and re-register as magix said they did not have an account in my email address but I have had an account with you for over 10 years on and off. Now I have logged in after changing the password and they say I have no products and yet
• Video Pro X

  One answer, on 9/30/2024

  Video Pro X (VPX) has no HDR capabilities
  None whatsoever, all the HDR information is lost when exporting. Try Vegas pro video editor instead, that seems to have all the possible HDR formats supported. Just wanted to do some community service as, unbelievably, this information isn´t
• SOUND FORGE

  10 answers, most recent on 12/15/2024

  RE: Cursor doesn't scroll in Sound Forge Pro 15 during playback
  Select the "Options" menu and enable 'Seek Cursor on Playback, EUREKA! I could get into this cursor mode by accident and loved it. Sad when it would be lost. In all my searching for help, I could never find the setting until today. I have hundreds
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @Elprimeradavio The only email address that I am aware should be used is infoservice@magix.net. I suspect your earlier emails, to support@ and info@, may be permanently "lost in the ether" because they do not have a correct address on them,
• Movie Studio

  5 answers, most recent on 6/5/2026

  RE: video deluxe - video export are setting stored anywhere ?
  @spuddy13 Hi Brian . . . . are the settings from the past stored anywhere  . . . . There is no 'history' of the presets that have been used, once you have changed a setting the previous one is lost, only the last export setting is 'remembered'. For
• Movie Studio

  90 answers, most recent on 1/13/2025

  RE: Slideshow-Reducing photo length merges Audio track
  @Can-Dive Another "lost in translation" caption methinks. It means any image in the "range", if one is set up, meaning the blue range at the top of the timeline window. It will apply the changed length only to the images covered by the blue range.
• Movie Studio

  15 answers, most recent on 6/9/2025

  [Closed] AI Media Management in Video Deluxe 2026
  Just some observations and thoughts on the AI Media Management: 1) Very slow, but that is to be expected since the program is 'looking at' each video file. 2) It breaks up the same scene (not file) into many parts. one example: I had a video of
• SOUND FORGE

  28 answers, most recent on 1/27/2025

  [Solved] INSTALLING LEGACY PLUG-INS
  Hi, I have licenses for Sound Forge 11 and Sound Forge 16. Version 11 was still Sony and bundled with the Izotope Mastering Suite. This suite of plug-ins was awesome and comparable to anything today. I have multiple computers and have been running
• Movie Studio

  20 answers, most recent on 2/27/2024

  RE: Number of chapter markers
  Lost money to buy this version of the program.
• Music Maker

  3 answers, most recent on 7/23/2024

  [Solved] change the BPM mid track not working 2024 version and 2025.
  I got the problem wit the new versions 2023,2024,2025. Why they take that away ? Anyone help us pls i have yesterday bought the new version 2025 i have upgrade it from 2021 version to 2025 now everything is chanced and i can not use it anymore the
• Music Maker

  4 answers, most recent on 12/31/2024

  Magix Music Maker 14
  Where can I obtain a copy of Magix Music Maker 14? I've lost the CD and need a replacement.
• Music Maker

  3 answers, most recent on 5/26/2025

  trying to activate MMM Premium edition
  hi there just rebooted my window 11 pc to factory setting ,now i am try ing to reinstall my MMM premium edition but MAGIX will not let me do it ,i have entered my older serial number in and filled in my email and password but no i get a box come
• Movie Studio

  15 answers, most recent on 7/20/2025

  RE: Playback Stutter MEP 2016 Plus
  @CarpentersMate Hi Mike Preview stutter can be caused by any combination ot the following overloading the CPU/iGPU due to lack of Hardware Acceleration Multiple video clips running simultaneously on the timeline, eg for Picture in Picture or a
• Other products

  3 answers, most recent on 2/21/2025

  [Closed] New version of Vegas pro eats up all my computer space
  Any time i do anything in the software all it does is eat up space on my computer. This wasn't happening in vegas pro 20, I upgraded to 22 which I now regret   I lost 30 GB of space just using the software for a few hours and theres nothing I can do
• Music Maker

  10 answers, most recent on 10/19/2025

  RE: File suddenly will not open!
  @Alex-Belobraydich @gjonny suggested you look for backups of your project file. Did you do this? With what result? With reference to the file named in your screenshot, I suspect it may, unfortunately, be corrupted and so not readable by MMM. If it
• Video Pro X

  13 answers, most recent on 4/16/2025

  RE: Saving Custom Window Arrangement - saving main and sub navigation?
  @Can-Dive Hi Can-Dive . . . . I'm not sure where these reference tables exist within the program, but they must exist since the Sub-navigation works for the Import tab with specific key words and numbers. . . . . I believe they do, but not as you
• SOUND FORGE

  7 answers, most recent on 6/15/2024

  RE: How would I view the waveform of an SFK file without the source file?
  @sindexmon-1172 sfk files only contain the graphical waveform peak data, no audio data. Maybe you still have a proxy file (file type is sfap0)? Otherwise you might try a data recovery software if you just recently lost the file.
• SOUND FORGE

  7 answers, most recent on 3/5/2025

  RE: Channel Converter Presets not recognized after Windows 10 reinstall
  ... it works!! IT WORKS!!!! 😀 Now, that's what I call extreme ingenuity. THANK YOU This makes me think that the Windows Registry does not actually hold any real content, it's more like an index or something. You have no idea what this means to me, I
• Movie Studio

  15 answers, most recent on 6/17/2024

  RE: How to do basic video editing in Magix
  I purchased Magix Movie Studio 2025 Suite, and I feel I am lost without a paddle or a rudder!!I don't have a lot of time to get my editing done. Is there a simple interface within it that I can understand?
• Music Maker

  5 answers, most recent on 12/25/2023

  RE: Crashed project! Corrupted Error
  Then it lost the whole project somehow.,
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  Hello all, I think I have found a solution triggered by the different suggestions: For sure it is not documented, but basically it is simple: 1.       Create a second film, I named it “Takes” 😉😉 (not really needed but to prevent confusion) 2.      
• Movie Studio

  90 answers, most recent on 1/13/2025

  RE: Slideshow-Reducing photo length merges Audio track
  Show me the logic here, you seriously think this is correct .?? Two videos, each has a png overlay positioned so they start at the beginning of each video, Change picture length & all sync is lost, on a longer project it would cause