• Video Pro X

  2 answers, most recent on 11/21/2024

  RE: [Solved] Can I lock in very small clips in their timeline?
  @1940 Hi Oz Locking is by track only, individual locking of a clips position is not possible. One 'very messy' ie 'not practical' with a larger number of clips, option would be to group the individual clips on other tracks to an image/video on a
• Music Maker

  3 answers, most recent on 6/17/2024

  RE: [Solved] Problem with purchased sound pools
  @dpizza It's a Loops Unlimited icon. What is the filetype of these loops? Loops Unlimited uses mxcogg. Maybe you need to uninstall the Soundpools (via right clicking on them) and redownload them as wav or ogg files. Rescanning the files on each
• Movie Studio

  16 answers, most recent on 8/20/2025

  RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium
  I have a similar problem. When I install Prodad, I get an error but it keeps installing. I can't see anything in the Prodad transitions except one. They have honestly responded quickly and what they have explained to me is how to use them, but the
• SOUND FORGE

  7 answers, most recent on 3/5/2025

  RE: [Solved] Channel Converter Presets not recognized after Windows 10 reinstall
  @GiorgioV Ok, you might be able to manually add them to the registry. For example, create a new channel converter preset under the same sfp file name you used in the past and save it. This should create a new preset entry in the registry that points
• Video Pro X

  9 answers, most recent on 1/20/2026

  RE: No output option at 100fps for 4k-100fps video
  @tom_frank Hi. Exported frame rates from video editors is often not a limitation of the editor but the codec used for export does not support those frame rates. Some video editors do not use some available codecs that may do as they quite likely
• Movie Studio

  3 answers, most recent on 5/28/2026

  RE: Seems to be a codec problem
  @james-o7579 Try recoding it with AVIDemux. I have posted instructions on my site here. Use the "MOV to MP4" procedure. It's a lossless process so you won't lose any quality; it just re-writes the header info. It would be worth shooting a short
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  @Michael-Banks1180 Thanks for the additional information. I uninstalled the Video Pro 15 app How, exactly, did you do this? I ask because, if you used only the default Windows Uninstaller that will not have removed everything associated with the
• Other products

  4 answers, most recent on 2/19/2026

  RE: Serial number
  @Gondim Hi Please do not post Order numbers, Serial numbers or any other confidential information in the forum, this is a public forum, not Magix Support. If you do recall the old email address and password used to register the software, then you
• Video Pro X

  4 answers, most recent on 3/15/2025

  RE: Cannot use the size/position on multiple selected objects on timeline
  @jake-h Using the Size/Position tool to move multiple objects is not something I have ever tried to do, but simply by selecting them all (hold down Shift whilst selecting the first and last, if they are contiguous, or Ctrl if they are not) makes
• Movie Studio

  One answer, on 4/17/2026

  RE: Re-installing Magix video delux 2026
  @Marc-Sloet Hi To download the installer again browse to the Magix website, click the icon top right of the home page and login with the email address and password you used to setup the program when you first installed and registered it. Select My
• SOUND FORGE

  10 answers, most recent on 10/11/2025

  RE: MP3 files skipping / glitching when opened ...
  Audio skipping and repeating. This problem has been happening on the past few versions of SF Pro. I'm currently working with Audio Studio 17 (17.0.2 Build 109), but it was the case with SF Pro 16 (16.1.4 Build 71). I have a RME Fireface UFX II.
• SOUND FORGE

  7 answers, most recent on 4/9/2026

  RE: Ozone elements says serial # wrong
  @Paul-Gaunt In addition to what @SP. has quite correctly written, please be aware that Sound Forge is now manufactured by BorisFX so all support requests should be directed to them. However, it is likely that the confirmation of purchase email you
• Samplitude

  3 answers, most recent on 5/11/2025

  RE: Vita Cello out of tune
  Alright, I guess I can work with that. Any chance we could request that future editions only use samples that are in tune, and then users can choose whether or not to detune them?
• Music Maker

  8 answers, most recent on 12/30/2025

  RE: Soundpool problem
  @Tony-Kovac Hi, Have you used Music Maker before? In your image, I see one Soundpool that says Download. Did you download and install it? You show the image of the Store - that is not where you use Soundpools. Did you download and install everything
• Music Maker

  8 answers, most recent on 5/30/2026

  RE: Licence Document
  @Ward-Ron Hi . . . . I have Royalty Free Licenses for the Tracks I've made . . . . A 'Royalty free' licence, is one that you do not have to pay a royalty fee to use, this is the standard licence you get with the program, it does not allow you to
• Music Maker

  15 answers, most recent on 4/7/2026

  RE: installation failed
  @gimigitara Maybe your Windows is missing some runtimes or it's damaged. You can try the following to repair it: open cmd.exe as administrator (it's best to enter cmd in the Windows search and then right-click the search result to start as
• Music Maker

  5 answers, most recent on 1/26/2025

  [Solved] String Ensemble, Drum Kit and Vita Sampler not loading!
  I recently did a full uninstall and reinstall of the program, using my Music Maker 2020 Plus Edition disc as the start up, and then subsequently running all updates. However, I now have found that the Drum Kit, Vita Sampler and String Ensemble are
• Photostory

  2 answers, most recent on 4/8/2026

  RE: Difficulty finding a tutorial to animate pictures in slideshow
  @elizabeth-lBette Hi, Please upload your images directly to this site using the upwards arrow button near the right of the button bar above your comment. Also, please show the entire Photostory screen, not just parts of it so we can get a better
• Music Maker

  One answer, on 6/24/2025

  RE: which new version includes add-ons for commercial use?
  @Sebastian-Biel If I remember it correctly, the 14 GB Soundpool bundle available in Ultimate and Premium Editions could be used commercially. Of course it is possible this changed in version 2026. Usually, it's mentioned in the fine print of the
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  I'm stumped, Rick, because I've now used three PCs and not all even in the same location, and with different software: REAPER, Sound Forge 14 and VLC Player. Two with Windows 10 and the other with Windows 11. I have a new PC at home using an old
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  Greetings, I know I'm a bit late to this topic but I've just read it and, because I only use takes once every blue moon, I have nothing to add to it EXCEPT that I have noticed, first with MS2024 and currently with MS2025 (I'm bypassing VDL2026 as it
• Other products

  2 answers, most recent on 4/26/2026

  RE: Downgrade Magix Vegas Pro 23 to Magix Vegas Pro 22.
  @DBMR If you purchased Vegas Pro 23 in 2026, you should receive a free upgrade to Vegas Pro 2026 from Boris FX. Simply submit a support request to Boris FX and ask them. I think, Magix should be able to easily provide you with a serial number for
• Music Maker

  8 answers, most recent on 4/11/2025

  RE: Fixed the earlier crashes...now have this issue.
  Happens with Opus OR if I use Magix Choirs and childrens chior or magix's solo artist collection VST's. Which is insane as I made a few songs with chiors in it..so shouldn't make sense that now I can't use them or Opus
• Movie Studio

  6 answers, most recent on 5/20/2025

  [Solved] Imported file cuts existing object on timeline
  I'm using Movie Studio 2024 Suite, and all of a sudden, I'm having a problem when I import another file on top of an existing track. For some reason the new file deletes that portion of the original file below it. The attached example shows the