• Video Pro X

  19 answers, most recent on 6/28/2024

  RE: [Closed] how to reach sales department
  another piece of useless information " MxInstallHelper.exe " it said to go here to try to resolve the issue, clicked on it says not located, does not work. i don't know how many hours just trying to connect with anyone that can send me a direct link
• Music Maker

  14 answers, most recent on 6/10/2024

  RE: Music Maker begins to lag, eventually crashing after opening store.
  @AJenn Hi From the Sound settings dialogs it looks like you have headphones plugged in and they are connected to a Realtek HDA onboard sound card. There appear to be some 'odd' settings on the images you have posted, can you clarify the
• Movie Studio

  43 answers, most recent on 3/7/2025

  RE: Audio not importing
  @johnebaker @Gid Hi Gid. I had previously downloaded QuickTime 7.7.6 but on checking I do have QuickTime 7.7.9 . It must have come with Vegas. The video section plays in MMS 2024 and VPX 14 programs but not the audio. I am missing the Windows photo
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk Hi. Sequential reading and writing to mechanical drives can slow down the whole process compared to using a dedicated SSD for project files and when reading and writing to. The larger the individual files handled and the more full the drive
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Hi Rick, thanks for that. I think it's unlikely that the Reaper setting you mention is causing trouble simply because this is a default settings page. I checked my PC in the studio (which is older and has been well tried and tested) and the WAV
• Movie Studio

  7 answers, most recent on 11/15/2023

  RE: New purchase is crashing
  Also, I can't send the crash log because "There may not be a connection to the internet". Which there is, obviously...
• Music Maker

  21 answers, most recent on 7/19/2024

  RE: Hearing sound where there is none (no sample)
  @Scott-Chapple  1. Connect the Audio Out of your keyboard with the Audio In of your computer. This is usually done via RCA cables, Phono cables or XLR cables. If your computer doesn't have a corresponding input, you need to buy an audio
• Movie Studio

  One answer, on 1/16/2024

  Is my Movie Studio 14 eligible for upgrade?
  Is my Movie Studio 14 eligible for upgrade? I have the disk, a serial number, and an alternative identification code but am unable to register it online. I can't load this on my rebuilt machine, because it complains it can't connect to the internet.
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  @Timothy-Fisher Welcome to the Magix user to user forums. I don't use Magix web software or the hosting service you name but there are a couple of questions whose answers might help to solve this problem for you! First, how much time has passed
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @Gid @Can-Dive @johnebaker @browj2 @CubeAce Greetings all. It's been really really busy for me the last week, and it isn't slowing down. It is a good "busy". There are a lot of good ideas on what can maybe propel Magix further forward with what is
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk Hi. The USB ports on the motherboard should have colours on the inside of them. You want your USB drive in the fastest one. If you have a USB-C port use that. If not a USB-3 port would be your next best bet. You may not have the latest USB
• Music Maker

  21 answers, most recent on 7/19/2024

  RE: Hearing sound where there is none (no sample)
  I set everything the way you said but still I can not record from my keyboard's original sounds. I can play magixs soundpools with the virtual plug-ins like vita ect. But not my Roland. When I pull up the Audio/Midi tab in settings, Magix recognizes
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  Thank you John EB, yes, learned about my i5's 10/11 non compatibility issues quite a while back, then health issues intervened and am only just getting round to sorting this all out. Bit the bullet yesterday, after MS decision to allow UK to extend
• SOUND FORGE

  8 answers, most recent on 4/22/2024

  RE: DirectX Plugins
  I’m still struggling with connecting my tyros 2 keyboard to get all the functions the keyboard has, I bought an audio interface. Plugged in midi out from keyboard to midi in on interface. Plugged midi in from keyboard to midi out interface. Tried
• Video Pro X

  21 answers, most recent on 2/20/2024

  RE: MAGIX Video easy 5 HD
  @Johnny-Hansen Well done! Where there's a will there's a way. Unfortunately, Magix doesn't do a good job/can't be bothered fixing up these types of glitches. Given your version has now been replaced (I have Video Easy 7 and your prompt to upgrade
• Music Maker

  20 answers, most recent on 9/28/2024

  RE: MIDI Issues Out of the Blue
  @dmstar1956 If the settings in your MIDI monitoring app are correct and you don't get any input from your keyboard the problem is caused by Windows and not Music Maker. Firstly, a MIDI port can only be accessed by one application at a time on
• Samplitude

  4 answers, most recent on 7/31/2023

  [Solved] X5 and 365 - Problems
  I just had a computer crash (magix mm 2023 was on the crashed computer), so my 2nd computer has Samplitude X5, and compared to Magix MM it is chalk and cheese in terms of Automation. No matter what I did with X5, the audio recording is distorted,
• Audio Cleaning Lab

  One answer, on 2/14/2024

  Re installing Cleaning Lab 2013
  For the last 10 years or so, I have been using Audio Cleaning Lab 2013 with an old Windows XP computer. Everything as worked great. However recently I wanted to clean out my c drive, and therefore I wiped clean my c drive and reinstalled my Windows
• Movie Studio

  One answer, on 4/26/2024

  Help. Me.
  I have been using Movie Studio Platinum 2024 for almost 6 months now, and I absolutely. DETEST. this program.I have been working on this project for 3 weeks, close to rendering it, however I can't seem to actually do anything because all it does is
• Music Maker

  15 answers, most recent on 5/22/2024

  Mic sound distorted
  Hi, I’ve set up my Tyros 2 keyboard which has two in built speakers and a good sub woofer. I’ve linked an audio interface to this and connected the keyboard via Roland trs cables. I then have connected the headphone port on the interface to the
• Rescue Your Videotapes!

  17 answers, most recent on 2/14/2024

  RE: Need help setting up
  @PSD Can you show us a photo of your software and the grabber? Can you also please upload a screenshot of the Windows Device Manager and what it shows while the grabber is connected to your computer, maybe there is a device with a yellow warning
• ACID

  2 answers, most recent on 1/2/2024

  RE: ACID 365 - is it only online?
  @Natho99 You download and install it. But you need an active internet connection so the program can check your subscription status. Be aware, that Acid had no big updates for years, only a handful of bug fixes. Maybe a subscription isn't worth it
• Music Maker

  20 answers, most recent on 9/28/2024

  RE: MIDI Issues Out of the Blue
  @dmstar1956 Closing the lid should enable standby mode or sleep mode on your laptop. It's possible that your computer has problems to initiate the keyboard connection and audio device correctly after waking up. But usually, this problem should go
• Samplitude

  15 answers, most recent on 1/20/2024

  RE: Midi Keyboard, not operating correctly
  Also reloaded the Barringer UMC1820 driver for windows 10 to make sure it wasn't corrupt. Same results, stuck keys. By the way: Stability of Samplitude x8 does not seem any better than previous versions, still have a hard time connecting the VSTi's