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  • Movie Studio
    179 answers, most recent on 4/16/2022
    RE: Video Pro X12
    @Reyfox Hi, I doubt that you would get your money back. For some of the stuff, like Soundpools, once you've downloaded them, you can't return them; they are yours. @Daniel-Kehl Basically, it's a gift and one should not look a gift-horse in the
  • Movie Studio
    35 answers, most recent on 1/24/2024
    RE: Reorder Audio/video tracks in Moview Studio 2022 Suite?
    @ericlnz Hi. There is still demand for it, at least in the UK where it it often used for Wedding photographers and videographers who will produce wedding Blu-rays / DVDs. They are still a favorite playback medium for the more mature audience rather
  • Music Maker
    3 answers, most recent on 12/27/2021
    RE: MM Premium detects another version, but there is not another version.
    Thanks for the replies! browj2's advice led the way! I tried to download the free Music Maker, and it worked perfectly, no errors. I ran the install, and opened it, and it asked me to login in, and that all worked! Then I looked over, and there were
  • Off topic
    3 answers, most recent on 1/9/2022
    Email Wasn't Sent
    Okay, so I just got this software as a gift and I'm trying to redeem it. I put the code in for this and it says it's supposed to send me an email with the download link. I haven't gotten that email. I went to the site that the pamphlet from Best Buy
  • Music Maker
    One answer, on 12/14/2021
    Music Maker 2022 crashes during playback
    Back in 2017, my father purchased Music Maker Plus Edition 2018 for me as a gift. My old laptop could not run it without freezing up. Now, recently I bought a Lenovo gaming laptop, and thought I'd install it on here. It is a brand new Windows 11
  • SOUND FORGE
    2 answers, most recent on 9/6/2021
    why doesn't it register EASILY? It's so hard to GET the VOUCHER #
    Its ABSOLUTELY IMPOSSIBLE TO SIMPLY REGISTER THE VOUCHER NUMBER IN. - THE VERRY FIRST* STEP. RIDICULOUS THAT THERE'S NOBODY TO HELP YOU OUT EITHER. IT WAS THE ONLY AUDIO RECORDING PROGRAM THAT BEST BUY OFFERED!! SO I GET IT AS A BIRTHDAY GIFT, AND
  • Video Pro X
    5 answers, most recent on 7/1/2021
    RE: Should I upgrade to Video Pro X 13 or purchase Vegas Pro 18?
    @stevmjon Hi, Take a look at some of my tutorials (under Tutorials at the top of this forum) about Movie Edit Pro. I have both MEP and Video Pro X. I use neither for screen capturing and I do not recommend either one or even Vegas - they are video
  • Movie Studio
    18 answers, most recent on 5/4/2021
    Problems activating effects
    I bought the MEP Premium (20.0.1.80) birthday offer with "gifts", ie. proDAD Hide V1, FXhome Enhance Ultra, proDAD Mercalli V5 Suite & NewBlue Filters 5 Ultimate. Now I have problems activating the latter two. I have followed the instructions,
  • Other products
    One answer, on 4/24/2021
    deactivate Code
    I accidentally registered the code that I should give to my friend as a gift on my account.I want you to deactivate this code in my account. VEGAS Movie Studio 16
  • Movie Studio
    29 answers, most recent on 5/7/2021
    20th anniversary MEP 2021 Offer extended until the 11th May
    I just found this on the Magix Website. I may upgrade early for £59. Valid until April 27, 2021 53% discount Our anniversary gift for you: ✔ NEW! proDAD Hide (£399 value) ✔ NEW! FXhome Enhance Ultra (£99 value) ✔ proDAD Mercalli V5 Suite (£269
  • Web Designer
    5 answers, most recent on 3/16/2021
    Web Designer Pro X plus Free Gift
    Once again I got stung by a purchase from Magix, I just order the full version of Web Designer Pro X, with a free gift of ASEOPS 11. Just purchased today (3-10-2021) and no followup email containing the install information in my inbox or junk
  • SOUND FORGE
    6 answers, most recent on 2/20/2021
    RE: Can't reinstall Sound Forge Audio Studio 10.0
    Just to add to emmrecs very important advice, some scam websites sell 'stolen' software products with genuine serial numbers to multiple customers who get sucked in by the old 'too-good-to-be-true' low price. When the scammed purchaser goes to
  • Movie Studio
    13 answers, most recent on 2/10/2021
    RE: Whats the latest version of Movie Edit Pro 32 bit
    Ray, Thanks for your reply, once again I apologise for my very slow reply. Live been a bit s**t, suffice to say my wife has been in hospital, so my focus have been elsewhere for a while now. The data you suggested I send you is below, I've not used
  • Samplitude
    7 answers, most recent on 1/24/2021
    RE: QuickFX Volume Former & Magix Independence Pro Standard
    Further to my last message I forgot to say you are correct that it was Samplitude Music Studio 2021 I ordered and downloaded. The special offer included the addition of a free copy of Indepenence Pro Standard (and they provided link to the Producer
  • Music Maker
    2 answers, most recent on 1/16/2021
    RE: buying sound pools in the magix music maker store
    @Ryan-Vaverchak This could be a security mechanism that prevents you from using your gift cards. You can ask support at infoservice@magix.net for help with your problem.
  • Music Maker
    2 answers, most recent on 1/16/2021
    buying sound pools in the magix music maker store
    Ok so I'm trying to buy the 90s hip hop pack bundle for the sound pools but when I enter all my info in and try to buy it it gives me a screen saying purchase was unsuccessful, I've tried to also buy it on producer planet but the same issues
  • Movie Studio
    21 answers, most recent on 1/16/2021
    RE: MAGIX Movie Edit Pro Premium (US) - Standalone System Activation
    Huh - so beware if you give software as a gift to someone. (While I suppose it's true that a warranty starts when one buys a tangible good, software is a different animal. Specifically, Magix knows exactly when the product is first used/activated.)
  • SOUND FORGE
    14 answers, most recent on 1/9/2021
    Capture output from keyboard thru USB
    Just starting... I have an Artesia PA-88W keyboard (recent gift), and I would like to capture output while I play. It has a USB port which I can connect to a Win10 computer. How do I tell SFAS14 to capture the output? Hope this isn't a total newbie
  • Music Maker
    12 answers, most recent on 1/1/2021
    RE: I feel betrayed
    I also bought the "upgrade offer" I already had premium, but it did not say anything about any of this.. the only reason i bought this was for the 3 soundpools, the soundpool collection, 3 magix instruments and the 2 mini instruments...This is
  • Photo & Graphic Designer
    One answer, on 12/28/2020
    RE: Product Activation
    @Wayne-Perlich Welcome to the Magix user to user forums. The purchaser needs to contact infoservice@magix.net and explain that the product has been gifted to you and that the new owner's (your) email address is........... Once this has been changed
  • Photo & Graphic Designer
    One answer, on 12/28/2020
    Product Activation
    Cannot find whom/how to contact support. Received PGD as gift, but it is registered to purchaser's email. How do I change to my existing email addy/account? I have both the serial number and the purchase order number.
  • Movie Studio
    4 answers, most recent on 12/7/2020
    RE: VIDEO DELUXE MX, Version 18 problems with data import
    @johnebakerThanks a lot, John, that's good to know! Assuming you purchased the program 'used' or at a ridiculously cheap price - this may well be. Actually it was a gift from my father which I hadn't started using until recently. Whenever I was
  • Xara Designer Pro
    No answers, created on 12/1/2020
    Order as a gift
    I use Designer Pro X but I want to order it as a gift for my granddaughter. Do I just place the order and send her the link? Thanks
  • Music Maker
    3 answers, most recent on 11/25/2020
    No discount for Music Maker Premium
    Hi, I would very much like to buy Music Maker Premium along with the USB-Masterkeyboard. But the software is still at 129 euros when I want to buy it (instead of the offer at 49 euros for the black friday). It seems it needs a serial key, but I
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