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I bought it some time ago, already submitted 4 tickets to support but they haven't replied to any in a month. I bought the Video deluxe 2026 Premium program. I installed it on my computer and tried to activate it with the given email and serial

SOUND FORGE

2 answers, most recent on 11/15/2025

[Solved] Sound forge won't load

Hi all, I recently bought Sound Forge 17 after getting a new laptop, as I was unable to reinstall Sound Forge 10. The installation completed without any issues, but when I try to open Sound Forge the splash screen appears and then disappears at the

SOUND FORGE

5 answers, most recent on 6/17/2025

[Solved] Short bursts of static

I recently installed Audio Studio 365 and I am getting short bursts of static randomly and when I use some Control characters in other applications. How do I prevent this? I have a Dell XPS with an i7 core and am currently running Windows 10.

Movie Studio

7 answers, most recent on 7/5/2025

[Solved] Selected Aspect Ratio Not Exporting

Hello, I am a little new with this program and I thought I had a good understand until I realized my videos aren't exporting the selected frame rates and "Video Settings" that I select at the starting of a new project. All my videos that I import

Other products

2 answers, most recent on 11/19/2025

[Solved] I want to download Independence Free but get taken to the wrong page

Dear Anyone. Just got told about Independence Free, that it's multitimbral (YAAAYY!!!!) and comes with a 2gig library. On another post on this forum I found THIS link for

Movie Studio

One answer, on 12/5/2025

[Solved] Codec Magix

Hello, I purchased a codec online (order number Removed by Moderator), but I'm unable to install it. My code is Removed by Moderator. Thank you for your help.

ACID

3 answers, most recent on 8/30/2025

[Solved] Acid Music Studio 10 - Cannot Register on New PC

Hello, I have a copy of Sony Acid Music Studio 10 that I purchased back in 2017 and used on a Windows 10 pc for years. I just bought a new Windows 11 pc and installed it on the new computer, and I am unable to register after installing because the

Music Maker

7 answers, most recent on 10/20/2025

RE: [Solved] MMM 2014 fresh reinstall from website

Long story short, the installer was the problem, I finally got shot of trying to find a way to use the Win7 version of 2014, so I went forward to the next one - 2021 and it wouldn't accept activation/registration info - Then, the next day after

Movie Studio

2 answers, most recent on 2/17/2026

RE: [Solved] Video won't render in 9:16

@Jan-Vogl Hi, yep I get a 16:9 file exported even tho the project is 9:16.There might be a solution but I never use those top right 'Export' options, I think they're broken or don't work properly.Use the Export options in the top left File -

Samplitude

6 answers, most recent on 8/27/2025

[Solved] where is record audio options mono mix option?

Whenever I record, I always set the track option to record as Mono Mix. I went to set it up on a new project and it's no longer there. Would anyone know where I can find this option or a work around to get it to record how it use to?

Movie Studio

3 answers, most recent on 6/30/2025

RE: [Solved] Movie Studio (Video Deluxe) vs Video Pro-X

Thank you for the detailed explanation. I have downloaded the trial version of VPX and compared it to MS Studio 2025 and VD 2026 trial and I found it be very similar, but I decided to go for VD 2026 Ultimate instead, because I don't create videos

SOUND FORGE

13 answers, most recent on 12/23/2025

[Solved] Sound Forge Pro 18 - can't change bit depth to 32

I am using the latest Sound Forge 18 Pro on (18.0.0 build 21) Windows 11Whenever I take a wav file and try to set the bit depth to 32 (or 32 float) with the Pow-R dialog, the file gets messed up (all audio jumps to 100% volume). If I look in the

SOUND FORGE

9 answers, most recent on 10/16/2025

[Solved] Problem activating Sound Forge 9 using new method

I've been trying to activate Sound Forge Pro 9 on a new computer. I've been using this version for many years and while I've also bought Sound Forge Pro 16 and 18 I prefer version 9 for some things. It's quicker to select sections of audio between

Movie Studio

7 answers, most recent on 9/29/2025

RE: [Solved] in Movie studio 2025, how can I combine audio tracks from wmv

So I found out where the ungroup option was. I had to go to the tool bar and click edit and it was there. It also showed the shortcut was "Shift+G". Initially, I was right clicking and searching through the options and it no where on those

Movie Studio

8 answers, most recent on 12/27/2025

[Solved] Error while downloading covers from the store ...

My computer died a hard death, so I got a new one and I am re-installing everything. After installing Movie Studio 2025 Suite, when I click on then Effects menu, I get an error message that says "Error while downloading covers from the Store. Please

SOUND FORGE

6 answers, most recent on 10/13/2025

[Solved] Can anyone help me make a Sound Forge script?

Hi all, I have a need for a Sound Forge script, but I have zero scripting skills, and I'm wondering if someone can help me? What I need is this: I have, say, 60 different loop wav files, titled "01.wav" to "60.wav." They are all exactly the same

SOUND FORGE

3 answers, most recent on 10/27/2025

RE: [Solved] SF 12 Can't drop music on voice anymore

I just figured it out, Somehow, there must be a hot key I randomly hit... In options there is a "Drag N Drop" settings and was changed to "Paste" instead of "Mix"...

Movie Studio

3 answers, most recent on 6/30/2025

[Solved] Movie Studio (Video Deluxe) vs Video Pro-X

I already have Movie Studio 2025 suite, but I am considering getting Video Deluxe 2026 ultimate for the ProDad plugins if they are lifetime perpetual licences. But I have now also seen there is Video Pro X.I only create my videos personal use and

Video Pro X

4 answers, most recent on 7/31/2025

[Solved] Multicam issues

I'm using Video Deluxe 2026 Premium Version 25.0.1.248, and I am having difficulty with the multicam functionality. I have been able to process two separate camera tracks successfully, but when I add a 3rd camera track the functionality falls

SOUND FORGE

6 answers, most recent on 10/13/2025

RE: [Solved] Can anyone help me make a Sound Forge script?

Thanks for chiming in! Yes, that's what I wanted the script to do. I ended up asking chatgpt to write me a script, and after about 2 hours of back and forth, getting one script error message after another, it finally "determined" that it's not

Other products

5 answers, most recent on 9/30/2025

[Solved] Independence Pro 3.5

I purchased Independence Pro when it was originally Yellow Tools. The software was originally 3.1 then you had to manually upgrade to version 3.3. Somewhere down the line when the software was upgraded to 3.5 something went terribly wrong as I

Movie Studio

47 answers, most recent on 8/24/2025

[Solved] "Takes" functionality

Hi, I am a new user of VDL26 and I am trying to get through the learning curb, coming from pinnacle26. My two questions: I extracted 10 pieces of video from different much longer tapes using “save objects as takes”, so far so good, I found them all

Music Maker

3 answers, most recent on 8/11/2025

[Solved] Activation Key Registered But Not Registered

I just did a complete format and reinstall of my PC and now can't get Music Maker 2023 to accept my key. I tried going to My Products and it shows I registered the product and gives the date. But it doesn't show the actual key (which thankfully I

Other products

2 answers, most recent on 6/1/2025

[Solved] Do I need to deactivate Independence Pro?

I might change my PC soon, but I want to use Independence Pro on my next PC.Do I need to deactivate Independence Pro on my current PC? This software was installed when I purchased ACID Pro 11 Suite.If anyone knows, please let me know.