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@Carl-Brik Thank you for that information; please add it all as your signature! Your computer is a very similar specification to mine (see my Signature below) and I don't experience this kind of slowdown. What specific effects are you using and does

Movie Studio

No answers, created on 7/8/2025

External audio recording corrupt or ???

Hi All, I got Magix Movie Studio 2025 Suit. Once I done with editing (Video + video sound, External background music, Titles and Credits, like to add extra narration by external mike. Once I press the red dot the program froze, shutdown and

Samplitude

One answer, on 10/8/2024

RE: peco numero de activacao

Dear customer, please contact proservice@magix.net. With kind regards Your MAGIX Pro Audio Team

SOUND FORGE

16 answers, most recent on 2/23/2025

RE: Sound Forge Pro 18 REFUSES TO INSTAL!

You are welcome @Cielspacingand thanks for the kind words, Glad to help. I have been using Sound Forge since version 3 on a Win 95 PC. in those days there was no real-time preview, which was intro'd in SF-5.

Off topic

2 answers, most recent on 12/21/2025

RE: [Closed] Transfer my account Selling: SF Pro 18, Acid pro 11, and Vegas Pro 22

@RHRead Hi While the EULA's for the software allows such sale/transfer, after notifying Magix of the intent to resell the product and de-activation of the products from your Magix account, Community rule no. 5 ie. ... Use of the community

SOUND FORGE

4 answers, most recent on 3/24/2026

RE: Goodbye Sound Forge

Just please do not ask me to uninstall previous versions, or anything like that. Everything there was to uninstall - has been uninstalled, everything that failed uninstall - has been deleted or cleaned up from the registry, yet the problem still

Movie Studio

47 answers, most recent on 8/24/2025

RE: "Takes" functionality

Hi Can-Dive, Confirmed and tested: Conclusion: In the first project (in which the take was created) its not possible to trim the take and move the new size to the timeline. In a brand new project however it will move the trimmed take as a .PRV in

SOUND FORGE

2 answers, most recent on 9/2/2025

RE: install Problem

@Victor-HUGO7807 Can you upload a screenshot of the install program you downloaded and ran? Usually, Windows puts newly installed program visibly into the Start menu that opens after you click on the Windows button in the Windows task bar. Sound

Samplitude

One answer, on 3/31/2025

RE: How to change on-screen keyboard shortcuts? (for midi)

Dear customer, unfortunately, the key assignment for the internal MIDI software keyboard cannot be customized. The labeling of the keys changes depending on the program language set. However, the key position on the input keyboard always remains the

Movie Studio

48 answers, most recent on 9/29/2025

RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium

@johnebaker In which case use these files in your project and let MEP do the one conversion necessary, any 'losses' are likely to be undetectable to the human eye as you are not upscaling the resolution. Yes, but I thought that any kind of

Movie Studio

47 answers, most recent on 8/24/2025

[Solved] "Takes" functionality

Hi, I am a new user of VDL26 and I am trying to get through the learning curb, coming from pinnacle26. My two questions: I extracted 10 pieces of video from different much longer tapes using “save objects as takes”, so far so good, I found them all

Samplitude

3 answers, most recent on 6/20/2024

RE: I Think Samp X8 Is The Best DAW Out Right Now !!!

Thank you for the kind words. We are very happy to hear that. We will continue to improve the software from version to version. With kind regards Your MAGIX Pro Audio Team

Music Maker

10 answers, most recent on 3/22/2026

RE: I need to get a refund processed but Magix support keeps bouncing it

@peter1968 I read a comment on Reddit some weeks ago from a former support staff member who worked for 10 years at Magix. In December they get like 80% of their yearly support request volume, because all kinds of users want to finish their yearly

Movie Studio

70 answers, most recent on 9/19/2025

RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

@CubeAce residual AMD left overs, you can see them in the list in the processes tab. I asked the tech at that PC build store if those might be left over drivers or whatever from the old GPU & if they might interfere with the functioning of the

Other products

4 answers, most recent on 12/20/2025

RE: Strange error message with Photo Manager Deluxe

@Linda-Lawson I'm considering dumping OneDrive but as I get 1TB+ of 'free' storage with Microsoft 365 it's kind of handy. :) Understood, BUT if that "free storage" is actually creating problems for the user one has to ask, is it really worth it?? I

Photostory

53 answers, most recent on 11/30/2024

RE: new photostory 2025 version is completely UNUSABLE and crashes...

Hi John Thanks for that but I have to say since installing the latest Photostory update the program performs absolutely perfectly so for the time being I'm going to leave well alone. Kind Regards David

Movie Studio

9 answers, most recent on 8/10/2025

RE: Is MS 2026 really any better?

Hi, Coming from Pinnacle I cannot compare with earlier versions of VDL 26, but my 3 weeks experience with AI TTS are very good (BTW Clipchamp has the same voices/functionality for free). AI coloring and VEGAS stabilizing of an old B/W 1967 8 mm film

Movie Studio

7 answers, most recent on 6/5/2025

RE: Worked fine …until app wouldn’t open

@John-Crooks Hallo John, Here is an addition to @emmrecs Jeff's answer. If you have installed Magix Update Notifier (connect), remove it and if you use it, install the latest "MAGIX Update Notifier" (Connect). See: Updating / Configuring "MAGIX

Movie Studio

20 answers, most recent on 10/9/2025

RE: Video files not loading

Hi John, I have listed info on the computer, CPU and Graphics card. Desktop H2EN00V, Inspiron 3881, BIOS 1.31.1 (tupe - UEFI) Processor Intel (R) Core (TM) i5-10400 CPU @ 2.9GHz Memory 16348 RAM Page file 7818 mb used, 9321 mb available DirectX

Movie Studio

22 answers, most recent on 8/13/2025

Support and TICKETS

Can anyone tell me why I get no response from support when I issue a TICKET. I have sent them a number of tickets and emails over the past month regarding an activation problem with MAGIX Video Deluxe 2026 Premium and the add ons you get with the

Video Pro X

13 answers, most recent on 10/6/2024

RE: [Solved] Source audio problem editing footage from Pana GH6

@Zkuggi, @CubeAce Hello, .....But that kind of breaks my workflow. I always place the source video into the trim window, place my in and out points, before I drag it down to the actual video track...... I read your topic again calmly and read that

Music Maker

10 answers, most recent on 3/22/2026

RE: I need to get a refund processed but Magix support keeps bouncing it

@peter1968 I read a comment on Reddit some weeks ago from a former support staff member who worked for 10 years at Magix. In December they get like 80% of their yearly support request volume, because all kinds of users want to finish their yearly

Movie Studio

8 answers, most recent on 2/5/2026

Repeated glitch in burned disc

I have been using Movie Studio 2025 Platinum on my windows 11 computer. I have tried several times to burn a movie of mp4 files from a vacation to a DVD. The edited movie plays normally using the software itself but even though the program says

Other products

4 answers, most recent on 12/20/2025

RE: Strange error message with Photo Manager Deluxe

Hi John Many thanks for the response. Yes, I do use OneDrive but I have it set that all files in the images folders are also stored locally so it shouldn't really be grabbing them from the cloud. I've opened photos outside of OneDrive and they