• Photostory

  11 answers, most recent on 2/5/2025

  RE: Adding my own music
  Thank you. I have purchased tunes from ITunes, but Photostory says it cannot play them. I do not uderstand what the Magix Hub option is. I have the latest version of PS
• Photostory

  8 answers, most recent on 1/27/2024

  RE: [Solved] Photostory 2024 wont load
  Finally I have a resolution to the problem! It took several back-and-forth emails with MAGIX SUPPORT but it looks as if the final solution was to delete photostory.ini AND imp_settings.ini in the
• Photostory

  7 answers, most recent on 2/26/2025

  RE: Video does not import smoothly (+ sound)
  Hi, thanks for the info.I converted the videos to a constant frame rate of 30 using Handbrake and when I import the converted videos into my photostory, everything works fine as it did in the past. Both the videos and the audio play smoothly without
• Photostory

  No answers, created on 9/25/2024

  Error in module vcruntime140.dll access_vialation
  I get this error when starting Photostory: I have tried to reinstall Photostory, Visual C++ /Microsoft Visual C++ 2015 Redistributable Update 3 RC, but still get this error....how to fix?
• Photostory

  2 answers, most recent on 4/12/2025

  RE: I want to add mp3 files to Photostory Deluxe 2023.
  Bij mijn export uit photostory de luxe 2023 werkt audio niet. In het exportscherm is het vakje video + audio niet zwart uitgebeeld, niet als de andere vakjes, hoe los ik dat op, de MP3's zijn wel te horen in het bewerkingsscherm.... Coen Bos
• Photostory

  12 answers, most recent on 8/9/2025

  RE: where is music in deluxe 2021
  Forgive me if I'm posting this in the wrong place, the format is really complicated. My last few slideshows on Photostory Deluxe have worked fine (but boy do I miss Photostory Easy). This time, however, I can't figure out how to get the audio files
• Movie Studio

  90 answers, most recent on 1/13/2025

  RE: Slideshow-Reducing photo length merges Audio track
  @Can-Dive Hi, So does this mean that a Photostory user creates a project and saves it. He then decides to upgrade to MMS and opens his Photostory project in MMS to continue editing in Storyboard mode. Does that mean the sound track is now hidden
• Photo & Graphic Designer

  3 answers, most recent on 7/3/2024

  RE: [Closed] Return/refund
  I just purchased photostory deluxe. I do not have one drive on my computer. Program will not find my old photostory because it looks for one drive. I will NOT save to one drive. I want a refund. Purchased today July 2, 2024
• Movie Studio

  4 answers, most recent on 11/26/2023

  [Solved] Does Movie Studio include also Photostory Deluxe Functionality?
  In other words am I buying redundant features if I purchase both?Thank you.
• Photostory

  7 answers, most recent on 2/26/2025

  Video does not import smoothly (+ sound)
  Greetings, I recently bought a new smartphone (Samsung). When I import a video that I filmed with my smartphone into a story, the video does not play smoothly (the image repeatedly freezes for a moment). When I put music under the video, the music
• Photostory

  8 answers, most recent on 1/27/2024

  [Solved] Photostory 2024 wont load
  Having used Photostory 2024 previously, I tried to start a new project and it crashed when I selected the directory with net new pictures. Now the program will not load past "Initializing Slideshow...." . If I hit "ESC" it will open "Create Project"
• Photostory

  One answer, on 7/14/2024

  download problems
  I downloaded the Photostory on my MacBook Air Laptop...  but the program won't open up. It's says application error. Serial number: P3-Removed by Moderator. I was able to get the manual... but not the actual Photostory deluxe 2024 program. Need help?
• Photostory

  6 answers, most recent on 10/19/2025

  RE: mp4 Dateien werden nicht angezeigt
  @thomas-linsinger Hi Thanks for the MediaInfo data, the video file Handbrake conversion and then colour correction process of the GoPro video clip has an encoding format issue. Does the original GoPro video import into Photostory correctly, or is it
• Photostory

  5 answers, most recent on 9/24/2025

  RE: Slideshow glitches
  @Cory-Whiteman Hi Your computer specs look fine for Photostory. Assuming the Samsung EVO is an internal drive, ie not a USB external drive, check the Device options Video Mode is set to the Intel UHD 630 as shown below. John EBForum Moderator
• Photostory

  20 answers, most recent on 9/23/2024

  RE: Auto startup
  @donjen33 Hello Jenny, If Photostory starts simultaneously when you start Windows, there should be a link in the startup list or in C:\Users\your user name\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup. Perhaps a solution is to
• Photostory

  6 answers, most recent on 10/19/2025

  RE: mp4 Dateien werden nicht angezeigt
  @thomas-linsinger In this thread you were asked to supply the MediaInfo data for the files that were not working in an earlier version of PS, in addition to making changes to the Program Settings>Device options. These are both still relevant now,
• Photostory

  5 answers, most recent on 1/27/2025

  RE: [Solved] adding photo's
  @LJ-Kearney Hi Which version and patch version of Photostory are you using - see under Help, About... to get this information ? . . . . adding photos on story wall .... when i add photo's it adds before the last photo? is there a setting that
• Photostory

  No answers, created on 4/10/2025

  Purchase of Maps
  I am having difficulty purchacing Ultimate Maps , or even Europe maps. I have a MAGIX account but the system does not seem to be working to sell this product I am running PHOTOSTORY 2025 Computer: Win Intel I7 gen 11
• Movie Studio

  27 answers, most recent on 2/27/2025

  RE: Neat Video - Version 6.0
  @me_again Hi Andy Same here, looks good so far, looks like the prvious patch which had the OFX crash 'fix' did not work. Added: Photostory 2025 not fixed (yet or never ?) John EB
• Photostory

  One answer, on 4/9/2025

  I have a new laptop and I have lost my hard copies of Photos on CD & 3
  I have lost my copies of Photos on CD & DVD 3.0 deluxe and Photo manager 17, I want to upgrade photo manager to photostory deluxe. Thanks  
• Photostory

  6 answers, most recent on 8/24/2025

  [Solved] "Sound Optimization", disappearing transitions, transition/music issue
  This is probably my 10th Photostory Deluxe slideshow (God, I miss Easy so much... a vastly superior program) and suddenly I have three brand new problems which I have never encountered before. 1) A "Sound Optimization" popup keeps hitting me all the
• Photostory

  11 answers, most recent on 11/6/2024

  RE: Cannot delete photos in Media Pool.
  @Bol Hi Rob . . . . To delete photos or movie files from the media pool via Photostory . . . . This is not possible in Photostory, there are no right click options available, see clip below: MEP/MMS and VPX do have the delete option, which as
• Movie Studio

  90 answers, most recent on 1/13/2025

  RE: Slideshow-Reducing photo length merges Audio track
  Just found the range markers in PhotoStory - Left click for the left end, right-click on the timeline for the out point. I was looking for the buttons; had to read the manual. John CB
• Movie Studio

  2 answers, most recent on 11/23/2024

  RE: Need Help Understanding Basic Video Editing in MAGIX Software
  @dianna-hdionna Hi @emmrecs mentioned the Tutorials section of the forum - for Movie Studio and Video Pro X there is a list of 'how to' tutorials here. If you have Photostory, in the Tutorials section Jeff mentioned - select the Photo & Graphics