• Movie Studio

  2 answers, most recent on 4/10/2025

  RE: can't get videos now
  @Ian-Jordan Hi Check if the downloads are in the folder specified in the Program settings, Folders tab, Magix Hub option. If they are, close Movie Studio and perform a full restart of you computer Windows button, Power button, Restart not a shutdown
• Music Maker

  7 answers, most recent on 6/13/2024

  RE: I keep getting error message "audio engine inactive " from VST plugin.
  @Tom-Mesens Try restarting your computer once. Maybe the audio device is blocked. Select the Restart option and not the Shut down option. Does this help?
• SOUND FORGE

  3 answers, most recent on 2/19/2025

  RE: Redeem a voucher code.
  Ich habe meinen Computer aktualisiert und die Software Magix Video Deluxe 2024 Plus Platinum entfernt. Ich versuche, die Software erneut zu installieren, und werde nach der Seriennummer gefragt, aber ich muss auf „Einlösen“ gehen und die
• Samplitude

  2 answers, most recent on 2/22/2024

  RE: [Solved] What mode to avoid inadvertently interfering with the PLAY CURSOR?
  No, it's a tower. Windows 11 Pro, 64bit, 13th Gen Intel(R) Core(TM) i7-13700   2.10 GHz, 64 GB RAM. New, lots of space, SSD, etc.Thank you for your response! I was fooling with this tonight (I'm in Germany, it's 6:45 pm here) and I think I've
• Movie Studio

  3 answers, most recent on 9/10/2024

  RE: Trouble installing
  @Deanna-Harrison Hello Deanna, .....When I try to install I get a pop-up with a yellow exclamation mark saying abort, try again or ignore... I just discovered that when you restart your computer all Updater processes are deleted. Before
• SOUND FORGE

  8 answers, most recent on 12/15/2025

  RE: sound forge 17 wont open
  Thanks @SP. Here is what is coming up when I pull up the crash reports. I have emailed tech support but I haven't heard back yet. I appreciate any incite you have into this. @rraud I appreciate your tips as well, I had actually seen your tip on
• SOUND FORGE

  10 answers, most recent on 12/8/2022

  RE: [Solved] Batch Converter Sound Forge Pro 16
  Hi guys ! Just to let you know that i found the problem and resolved it. It was my ssd, a low cost one on a refurbished computer... SO everything ok with sound forge ! Thanks community !
• SOUND FORGE

  2 answers, most recent on 5/6/2026

  SF Audio Studio 10 won't finish install.
  I got a new computer and have had one hell of a time trying to get SF reinstalled in this new system. I've only today found out about the whole Sony to Magix swap, but was under the impression my software would still work. I tried installing as a
• Photostory

  21 answers, most recent on 11/14/2024

  RE: New instal freezing at splash screen
  @Alan-Workman Hi . . . . AVG . . . Try disabling this completely, your computer will revert to using Windows/Microsoft Defender, and try Photostory again. I no longer use AVG/Avast due to issues with them detecting too many false positives and
• Other products

  2 answers, most recent on 11/17/2022

  [Solved] Photo Manager
  Need and additional activation for a third computer. Do I have to purchase the program again?
• Other products

  One answer, on 11/25/2025

  RE: Cannot install Audio & Music Lab 2014 Premium on New Windows 11 PC
  @David-Longroy These old downloaders no longer work for a couple of years by now. They simply crash. I assume this is caused by something Magix changed on their servers, for example encryption protocols. In the past, Magix customer support would
• Movie Studio

  41 answers, most recent on 2/6/2025

  RE: How to fix or smooth de-interlaced content?
  @jak.willis Hi . . . . The resolution of the transmissions are 544x576 . . . . Ouch - not even true SD. . . . . The intended use would be to watch it on my TV like normal . . . . By burning to disc, using a external drive or casting/serving from
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  @John-Wurm Ok, this folder should be fine. Which version of the Magix Rescue Your Video Tapes version do you have? If it's an older version it might help to make a right click on the desktop icon and then on Properties. In the properties you can
• Samplitude

  2 answers, most recent on 2/27/2023

  RE: [Solved] Can't play VSTs after installing 2023 in Music Maker bundle
  @roddol If playing VST instruments with the on-screen keyboard works fine, there is a problem with the connection of your MIDI keyboard. If you use Music Maker then make sure that MIDI REC is enabled in the track header. A simple restart of your
• Video Pro X

  40 answers, most recent on 6/7/2023

  [Solved] Sony FX3 files compatibility with Video Pro X
  I have been using Video Pro X with mov files, a Magix version I bought back in 2018, however, I cannot get any audio to play from my new Sony FX30 camera. (FX30 and FX3 use the same video/audio codecs) In the timeline I only see the video but no
• Music Maker

  12 answers, most recent on 4/18/2024

  RE: Music Maker update 32.1.0.13
  cant activate & tired of this! when online magix asks for computer id which is impossible. serial number works but asks for computer id. if i can prove purchase can you give me special key to activate? please email me at Removed by Moderator
• Movie Studio

  19 answers, most recent on 11/3/2024

  RE: program crash on export after 5 minutes movie studio 2025.
  @spuddy13 Hi Brian, Your problem may be due to outdated drivers? Upon checking the uploaded specification, I see that your Intel(R) Arc(TM) A770 Graphics driver is no longer up to date. Your version is 31.0. 101.545, while the latest version is
• Movie Studio

  2 answers, most recent on 11/19/2025

  RE: Unable to Install Magix Video Premium 2026 on Windows 11
  Hi @Joseph-Hensley This is a user to user forum, so there is no-one from Magix staff here that can help you. At the top of this page you will see FORUM TUTORIALS MEDIA SUPPORT Click the word support and on the next page it takes you to, scroll to
• Movie Studio

  3 answers, most recent on 1/3/2023

  [Solved] Movie Studio 2023 does not use GPU to export to MPEG-4
    Hello, I installed and bought a license for Movie Studio 2022 about 10 months ago. I was using Windows 10 at the time. That computer died and I installed Movie Studio 2022 on a new Windows 11 computer. The Windows 11 computer includes an NVidia
• Video Pro X

  2 answers, most recent on 3/3/2024

  [Closed] Had to reformat my computer, can't activate my product
  I recently had an issue that required that I reformat my computer and install new hardware. I've got everything installed again already, but after downloading Vegas Pro 15 and use my serial number, it says it's already in use. I didn't originally
• SOUND FORGE

  4 answers, most recent on 4/13/2024

  RE: Playback -- noise in Right channel only, & ONLY with Sound Forge! All
  Thanks, I did all that you mentioned; and I wrote back in detail— which then disappeared! (Hopefully I may yet find it.) The problem seems to be some quirk in the computer which resulted through some action relating ONLY to Sound Forge! Every other
• Movie Studio

  30 answers, most recent on 7/4/2024

  RE: My video is freezing when I try to export it. (MP4)
  @Gid What does the Codec do? As I said, I'm not a genius when it comes to computers or software. It took me months to learn this editor alone.
• Rescue Your Videotapes!

  2 answers, most recent on 4/3/2024

  New computer, Rescue your videotapes version 4
  I have a new desktop computer and have tried to install the above software. it is installed but will not open to use. I have rescued video in 2015 which I now wish to edit but cannot do so. Will new software accept this video? Do I have to
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  Hi I have changed the 3 videooption to CPU with no sucess. Mu computer: ASUS Vivobook S15 Windows 11home ver 25 H2 (26.200.7462) Processor: Snapdragon(R) x Plus-X1P42100 Qualcom(R) Oryon(TM) CPU 3244Mhz Display/grafikk: Qualcom(R) Adreno(+M)