• Photostory

  6 answers, most recent on 10/25/2023

  RE: codecs
  @garfen Hi Terry The file length should not be an issue, the problem is with connecting to the servers of the site. The issue could be with your computer internet settings or firewall, or the site has changed their authentication protocols. We
• Music Maker

  2 answers, most recent on 11/22/2023

  RE: New 2 Cpu Desktop - teething problems
  @Eleyan Hi . . . . if I can somehow access the old HDD, should I be able to copy and paste soundpools if I can reach them, and would they work okay . . . . In theory this should work, however, if the mother board was taken out, then it is highly
• Music Maker

  35 answers, most recent on 9/7/2023

  RE: Music Maker update 32.0.1.8
  @RaveyDavey Hi If you have Magix Cloud Import, also known as Update Notifier, Magix Connect installed, then uninstall it, also check the Hide news option in the Program settings, General tab. HTH John EBForum Moderator
• ACID

  3 answers, most recent on 5/22/2023

  connecting midi keyboard
  Hi, I am having problems connecting my Yamaha Clavinova through to my Acid Pro as a midi instrument. I have recently stating using a Focusrire interface after my babyface failed. I previously had a Babyface interface through which I could play my
• Music Maker

  3 answers, most recent on 7/24/2023

  "Platinum Bundle" - Producer planet
  I am unable to purchase the new "Platinum Bundle" in the Producer planet store. Before connecting to my account, the Bundle is availible à 10% of regular price but after login, the store said "not availible" why ? Is it about my country ?
• ACID

  4 answers, most recent on 8/11/2023

  Akai Pro MPK mini and Acid Pro connect!
  Hi! My Acid Pro 11 will not recognize my Akai mpk mini as a midi controller! I'm trying to use it along the Sylenth vst! Any help? I've tried everything in acid to recognize it! Thanks! Ron!
• ACID

  One answer, on 8/27/2023

  error with update
  Every time i try to install the newest Acid Update it fails and says "failed to install microsoft visual C++ redistributable (x64) It says error -2147163967 occurred during installation. What do i need to do?   Also can someone give me guidance as
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @Can-Dive I think the point that @browj2 was trying to make was that the highest track number would now be on the left hand side of the channel strips which would be a first for me at least to have seen on any audio mixer, virtual or real. I'm not
• Movie Studio

  50 answers, most recent on 10/20/2023

  RE: Help selecting a new PC
  @AAProds Hi Al. They all appear to have the same domain address. I would have thought if they were separate they would have to have different domain addresses. Whatever they are doing there is a lot going on server side. The connection speed also
• Off topic

  7 answers, most recent on 5/13/2023

  RE: I dont want ads !
  I just took a look at the running processes on my computer. In the background processes there was something called "connect" and it had a little icon that looked like the magix icon, square with 3 slight diagonal lines. I stopped the process. The ad
• Video Pro X

  44 answers, most recent on 2/4/2025

  Problem with exported DVD
  Once again I'm seeking the collective wisdom of other users!! I suspect it may be something to do with the issue I raised in this thread. Although it may equally be not at all connected. At this link https://we.tl/t-oClKn3kn7h there is a folder
• Music Maker

  10 answers, most recent on 3/22/2024

  RE: Support links are redirecting me to Forum instead. Serial Number prob
  Hi, Unfortunately, I just tried a fresh MMM 2021 install on another computer and the software really has been crippled from all premium functions and the Magix support just confirmed that in a ticket with the following response: ”Sorry to hear about
• SOUND FORGE

  19 answers, most recent on 11/8/2023

  RE: delay in monitor
  @Lior-Cohen Thanks for those screenshots. Everything there looks OK but what is the C-MEDIA USB device? It seems to be some kind of audio interface. Have you tried selecting it and then testing whether you can use it? One other thought: I see that
• Music Maker

  14 answers, most recent on 5/2/2023

  RE: Not very savvy
  Well new cable connected, Yamaha driver installed, nothing. Bit frustrating.
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  Thank you for all your information. To answer some of the points in the last few messages. My previous computer I used Movie Magix 2014 which I had no problems with. I ungraded my computer which is now windows 11 and installed Movie Studio 2024
• Rescue Your Videotapes!

  4 answers, most recent on 12/10/2024

  Converter driver install problem
  Hi, I have USB video converter K0067 and I can't install drivers for it to my computer. Firstly, I installed MAGIX Video easy Rescue Your Videotapes! Version 5.0.3.113 and when it was installing device drivers I first encountered the error prompt
• SOUND FORGE

  9 answers, most recent on 10/7/2023

  RE: SFP15 uninstall / reinstall failure
  OK, SP I tried that - no effect. I don't have a program icon on my home screen, it didn't install properly. rraud, I did the revo uninstall thing, downloaded the latest version from Magix, and when I try to install I get an error message saying my
• Movie Studio

  4 answers, most recent on 11/17/2025

  RE: Blank error dialogue box appears during MS2022 reinstall
  Hi John These are the main specs of my PC: Device:        Acer Aspire  C24-963Type:        Stand alone Home PC DesktopProcessor:    Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz (1.20 GHz)Installed RAM:    32.0 GB (31.8 GB usable) System type:    64-bit
• Movie Studio

  2 answers, most recent on 8/15/2023

  RE: “Could Not Select Device”
  @PETER-SMITH1397 Welcome to the Magix user to user forums. Although I use a different camera I also quite regularly transfer DV tapes to computer using a firewire connection. By far the most common reason for connection problems using FW is the
• Video Pro X

  15 answers, most recent on 2/2/2024

  RE: Recording from Atomos Zato has serious video/audio offset drift
  @sjmackinder, @CubeAce Hi Simon, Ray Simon - given the tests you did above recording at the different quality settings are all Constant frame rate, was the first video file the backup recording of a streamed session ? . . . . It's a pity there is no
• Music Maker

  17 answers, most recent on 1/29/2024

  RE: spectrum analyzer music maker premium 2024 ???
  @bluedevil_54162 So if im understanding you correctly you are saying it been omitted from the newest MMM premium version? No, John is saying that he does not have a serial key for MM Premium 2024 but is running that version under his 2022 key, which
• SOUND FORGE

  9 answers, most recent on 5/17/2023

  RE: Sound Forge 17?
  rraud, thanks again, my problem of "mono" and "stereo" settings were found & corrected in the "Template" which is shown in the photo you posted. Now all is good and I'm ready to get back to copying records. I am curious: ------- Does MAGIC
• Music Maker

  6 answers, most recent on 4/2/2023

  RE: MIDI Keboard is not recognized after update to WIN11
  @Paul-Ranft Does Windows play the connection sound if you connect your USB-Keyboard to the computer? You maybe need to update your other hardware drivers after you upgraded to Windows 11 like your BIOS/UEFI and USB drivers.
• Music Maker

  13 answers, most recent on 1/9/2024

  RE: Purchased soundloops not accessible via offline computer
  @SP. Yes, we downloaded and then extracted the zip files. We did this twice, once for WAV and then for the OGG files. We thought (and the license appears to agree) that we do not need an internet connection. However we are still receiving the