Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@AAProds Hi Al, I assume you created a full Registry Backup before you deleted that specific key? If so, have you tried reinstalling that backup? Does that resolve the issue for you? If so, it would seem that Support's advice to @PETER-SMITH1397 is

Movie Studio

2 answers, most recent on 1/20/2026

RE: VIDEO A MODIFIER AVEC LA FONCTION "Effets - couleur, contraste .....

@JeanLouis-WENDLING Hei What is your computer system specification?Please quote the full name of the processor and the graphics card/chipset installed. Google translate:- Bonjour, Quelles sont les caractéristiques de votre ordinateur ? Veuillez

Samplitude

5 answers, most recent on 7/11/2025

Error installing ad-on pacakages

Hello, I'm getting the error "Failed to open XML file, system error:-2147024786" When installin g Free ad)on packages as Accordeon, Vita Cunematic soundscapes and more. Can you pkease help me? Regards

Video Pro X

29 answers, most recent on 9/13/2025

RE: Kodak C330 audio

@nicolesharp100 Hi . . . . I still get strange errors . . . MP4 H264 AAC says "QuickTime is not installed. . . . . Can you post a MediaInfo analysis of the file causing this error message. . . . . These are all keeping the same resolution (340*240),

SOUND FORGE

8 answers, most recent on 8/30/2024

RE: Sound Forge 17 doesn't install after downloading

See if the installer appears in the Magix Downloads folder, located in Documents, and perform an offline installation.

SOUND FORGE

6 answers, most recent on 4/25/2024

RE: [Solved] Sound Forge Audio Studio 17 - won't open on Dell Laptop Windows 11

@JULIAN-FLETCHER Try holding CTRL and SHIFT and double clicking on the program icon to start Sound Forge. Keep holding CTRL and SHIFT until a small window appears that will ask you if you want to reset the program settings. Maybe it will work

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

I installed the OBS software as suggested, is quite complicated but did my best on the setup, it recognized the Magix K0065 converter, and I tried to fill in all the settings, including NTSC_M for video capture. It will record the audio just fine

Music Maker

One answer, on 8/2/2024

HOW THE HELL AM I GOING TO INSTALL A NEW VERSION ??

How the hell am I going to install a new version if the installation app needs to close the installation app before it can continue?????This hasn't changed for years. I eventually could install Music Maker by clicking 'ignore' but this time, after

Video Pro X

7 answers, most recent on 6/24/2023

RE: [Solved] File Not Found

@Joshua-Burner Hmm, If you create a new project just as a test, can you add those files to it? If not it sounds like something is broken with the file, We're getting somewhere. It says I need quicktime installed, but I thought I have the latest

SOUND FORGE

2 answers, most recent on 12/17/2023

[Solved] LOADING SF 17 PRO SUITE INTO 2nd CU

I purchased Sound Forge 17 Pro Suite and downloaded it in my desk top CU. When I attempt to load into my laptop, which you said I could do, it keeps rejecting the original voucher # . In your correspondence you said:Dear Customer, Sound Forge Pro 17

Music Maker

4 answers, most recent on 4/1/2025

RE: cannot down load my product

@Timothy-Cloninger Please try this link. https://dl03.magix.net/musicmaker.exe This should give you the installer for Music Maker 2024.

SOUND FORGE

5 answers, most recent on 10/7/2025

RE: Missing DLL for Sound Forge Pro installer

@craig-l Very good! Just in case, here the English language link: https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d

Off topic

One answer, on 10/13/2024

[Closed] unable to download anything with download manager

just upgraded from vegas pro 18 to 22 suite. download manager loads goes to download screen starts to download and instantly pauses and will not progress past 0%. I did manage to get offline installers for vegas pro but cannot find offline

Movie Studio

One answer, on 10/9/2025

RE: Movie Studio 2025 Suite Download

@Dusko-Makivic Welcome to the Magix user to user forums. When you bought the software there was a link in the email to download the software. If you have previously installed and registered the app go to your Magix account, log in, go to My products

SOUND FORGE

16 answers, most recent on 2/23/2025

RE: Sound Forge Pro 18 REFUSES TO INSTAL!

@Cielspacing You can simply ask customer support at infoservice@magix.net for a direct download link for the installer.

Music Maker

16 answers, most recent on 11/17/2025

RE: Magix music maker on linux mint

@stephen-kelly6215 I am pleased you were able to succeed in installing and running MM under Linux. I am sure your posts will be very useful to other members who may wish to also try using that OS. But please do not post personal information to these

Movie Studio

15 answers, most recent on 11/12/2025

RE: MPEG-4-Codec

Hi Jeff, Thank you. Looking at the documentation that arrived with the CD, its called MAGIX Video delux 2025 / Movie Studio 2025 which concurs with what you said. There is also a VOUCHER-CODE, starting with 63L. There is a multi-national

Other products

2 answers, most recent on 3/27/2025

RE: Installing Independence Pro on M1 Mac

@herchster Hi. . . . . install Independence Pro on my M1 Macbook Pro several times without success. I have installed Rosetta . . . Depending on the version of Independence you have:- The older macOS Independence was capable of running on macOS upto

Music Maker

5 answers, most recent on 6/7/2023

[Solved] UNABLE TO INSTALL PURCHASED PRODUCT

I purchased MUSIC MAKER PREMIUM. Attempted to load it on a Windows 7 computer. Install failed, system is out of date-uninstalled software. Bought a new computer and attempted to install from my purchased item and the web page downloads the free

Video Pro X

5 answers, most recent on 3/20/2025

RE: [Closed] Vegas Pro 21.0 is asking me to activate and register again

@Former user Sometimes it helps if you first deactivate your installation in your customer account at Magix.com and then activate the software again.

Music Maker

2 answers, most recent on 7/9/2024

[Solved] downloaded fine but instillation not progressing in progress box

hi, i have looked through to see if i could find anyone else with the same problem. i just brought the 2024 download version of magix music maker, however after the exe was downloaded i clicked on it and it went to the progress window but for some

Video Pro X

15 answers, most recent on 2/15/2025

RE: New Blue Titler Pro 7 refuses to start.

@johnebaker I've got that file in Explorer but going through online 'find WebView' options I've still got no sign of it, I suspect it's either not installed, hasn't been activated or.. whatever 🤷‍♂️ I'm not going to take it further, everything works

Video Pro X

15 answers, most recent on 2/15/2025

RE: New Blue Titler Pro 7 refuses to start.

@johnebaker Hi, nope, nothing 'WebView' on my PC, Taskmanager, Search, Programs .. nowhere. When I install software I normally allow it to install everything assuming it needs that stuff to work properly & as I'm not sure what it is I won't have

ACID

One answer, on 1/21/2026

RE: ACID PRO 11 Waves L2 and Ozone can not open

@JOHN-CHEN1085 We're currently discussing the same problem in another topic. Please try the steps here: 1. Install Sound Forge Pro 18 or Music Maker 2026 (install the free trial version in case you don't own a full version) 2. Go to Local Disk C: