Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

I have been trying to tweak and troubleshoot my Magix Samplitude settings for a few days now and I'm getting very frustrated 😰Hoping you experts can help! Problem When I playback, I get a minor sound delay before I hear the MIDI track, then ok for a

SOUND FORGE

9 answers, most recent on 6/30/2023

[Solved] Sound Forge Audio Studio 17. Strange Noise Initially, on Playback

Hello. I have been using SFAS 17, and have lately developed a loud 'feedback/static' noise when I first press playback (or spacebar), to listen to my recording. After the initial (very unpleasant) noise, the rest of the recording sounds fine. If I

Music Maker

22 answers, most recent on 3/20/2025

RE: [Solved] New Install; Music Maker 2024 - Laggy and Crashes

@johnebaker, @gjonny I reached out to Magix Support and we were able to satisfactily implement a workaround until the development team implements a permanent solution. Based on the feedback I recieved from Support, I realised that this issue has

Photostory

No answers, created on 7/2/2025

Impossibilité de visionner les anciens diaporamas pour PC.

En cliquant sur " start.hta " apparait le message suivant " This disc requires the use of an AciveX control which has failed to install properly. Select OK to try to allow to attempt to diagnose the problem, or Cancel to exit. " En cliquant sur OK,

Other products

One answer, on 9/16/2025

[Closed] Vegas21 crashes on startup(0xc0000005)

After installing some audio plugins from Boris, Vegas cannot start, version number Vegas21. I tried uninstalling Boris and Vegas, but it still cannot start. I once tried ctrl+shift to reset the Vegas settings, but it didn't work either.Problem

ACID

One answer, on 6/19/2023

[Solved] ACID Pro Development and stability

Can the Magix Team give an honest insight into the development and future release plans for ACID Pro? It looks like v11 was release about a year ago now. I understand with the world economy and other worldly pandemic-problems and such that things

SOUND FORGE

One answer, on 7/10/2025

Installation Manager will not run. Can't install SF 18pro update

Just downloaded the version 18pro updater but cannot install it. I get the message that the Magix Installation Manager will not run. Have tried two complete downloads; installed NetFramework 4.8; retsarted, etc. nothing helped. Running Win 10 64; no

Movie Studio

35 answers, most recent on 9/14/2023

[Solved] Frame Could Not Be Calculated

This is a new problem for me. I updated an older Magix file with new content (which I have done successfully many times in the past), but now it won't render the MP4 (either through the menu dialog or the shortcut in the upper-right corner). It

Music Maker

15 answers, most recent on 9/25/2024

RE: Bugs and problems - Music Maker 2024

@Amr1800 These problems are usually caused by not using a dedicated USB audio interface with ASIO drivers. The standard audio chipsets in most computers might have problems handling the audio engine. They are good for playback, but not so good for

Music Maker

22 answers, most recent on 3/20/2025

[Solved] New Install; Music Maker 2024 - Laggy and Crashes

Over the last 2 days, I've been trying to install Music Maker 2024 (32.1.0.13) on my new laptop. For some reason it has been an arduous process. Downloading sound pools was slow and installing instruments led to crashes. I even started over and

Movie Studio

2 answers, most recent on 2/14/2026

Audio problem with Magix MEP 2015 plus

I have lots of footage using HD camera with 5.1 surround sound in AC-3 format. I used to edit this with no problems, until I got a new PC with Window 11 and reinstalled MEP 2015. When I try to load this footage to the timeline it says I need a free

Photostory

9 answers, most recent on 12/29/2023

[Solved] Travel Maps version 5.0.0.500 crashes

I've raised the following issue with Technical Support but am posting here in case anyone else is experiencing the same problem. Yesterday I opened Travel Maps to start a new animated map and was prompted to download the latest update (to version

Movie Studio

26 answers, most recent on 3/14/2023

RE: [Solved] MPEG 4 Codec

Hi Friends!!! I don't believe it, but its true: When I opend this morning my magix video de luxe 2016 and made new try the program asked to activate MPEG 4 f r e e - i pressed the button - and the news came: !its activated"!!!! I began two new

SOUND FORGE

2 answers, most recent on 3/2/2025

problems with serial number

I just purchased SOUNDFORGE and received and email with download and registration instructions including the serial number. However - it simply will NOT accept the serial number given to me in the email. Please help.

Movie Studio

14 answers, most recent on 9/20/2025

RE: [Closed] preview pictures unable to be seen

@sjmackinder Although it would seem you are experiencing the same problem as the OP to this thread you are using a different program and the original question was asked in May 2022! Therefore, please create a new thread with your question, perhaps

SOUND FORGE

10 answers, most recent on 12/5/2025

RE: Error Code 24. Just bought and installed.

@Les-Wilkins The Magix Low Latency ASIO driver is simply old and has compatibility problems with modern Windows operating systems. I believe it is based on ASIO4ALL 2.13, which was released in 2015. At this moment, the newest ASIO4ALL version is

SOUND FORGE

8 answers, most recent on 2/4/2026

RE: Sound forge pro 18_plugin chain issue

I didn't had this issue with previous versions of SF. Only with SF 18.And this occurs on all PCs, since I'm teaching sound design, and all my students have the same problem on their machines.Another issue, is that the meters (true peak meter, ...)

Samplitude

2 answers, most recent on 2/27/2023

RE: [Solved] Can't play VSTs after installing 2023 in Music Maker bundle

@roddol If playing VST instruments with the on-screen keyboard works fine, there is a problem with the connection of your MIDI keyboard. If you use Music Maker then make sure that MIDI REC is enabled in the track header. A simple restart of your

Music Maker

3 answers, most recent on 5/11/2023

[Solved] PROGRAM WILL NOT DOWNLOAD

I've had MUSIC MAKER 2023 for over a week. The manual downloaded without a problem, but the actual music maker feature will NOT DOWNLOAD. I have Windows 11 and it still won't download. I tried to contact the sales department but every response I get

Movie Studio

21 answers, most recent on 10/18/2025

RE: Why Chromma key - gives additional collours on video ? Why

@badbob Hi. It would seem HDR Blur is no longer available in the newer version of MMS but that may not be your complete problem. Try lowering the transparency of the clip before adjusting the brightness / contrast / gama controls and don't use the

SOUND FORGE

8 answers, most recent on 9/6/2024

RE: SF Pro 18 can't drag and drop or auto preview

@Teles WAV files or compressed files? All WAV, 16-bit 44.1KHz, same as the audio interface. Ableton Live and SF12 have no problem stepping through them. Windows 11 explorer has no problem drawing the files in details mode, they are on SSD.

ACID

267 answers, most recent on 4/2/2026

RE: Feedback on ACID Bugs

@SandyRaw The latest version is Acid Pro 11. I believe 'Next' was version 9. I don't think that new plugins will run any better in 11. You can try to run a VST chainer like Plogue Bidule inside Acid and then load plugins inside Bidule. This might

Movie Studio

6 answers, most recent on 6/7/2025

RE: Green Thumbnails

I AM getting a new machine in a couple of weeks, so it's not a big deal. I don't want to spend too much time trying to fix this problem. Was just hoping to finish a project I was working on in Movie Studio before swapping out machines. Thanks for

Samplitude

14 answers, most recent on 10/14/2024

RE: Vita corrupted. Samplitude won't allow re-download to reinstall

@Former user Hi, Ok. Everything works fine here with X8 Suite, so it's hard to help, not having had the problem. You may want to post on the Samplitude Forum as most other users are there and someone may already have had the same problem. John CB