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@teresa-l Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please

Music Maker

12 answers, most recent on 4/22/2024

RE: Tyros 2 keyboard recording

@Richard-Docherty For optimal sound settings please navigate to File > Settings > Program Settings > Audio/MIDI. Here you need to select an ASIO driver, for example the Music Maker ASIO driver. Next, click on the Advanced button next to the

Music Maker

One answer, on 1/20/2024

RE: Recording problem

@Pearse-Smith Please check your driver settings. Go to File > Settings > Program Settings > Audio/MIDI. Make sure you select an ASIO driver, for example Music Maker ASIO. Click on the Advanced button to open the driver settings. Here you

Music Maker

One answer, on 7/18/2024

RE: Voice Recording delayed by 2 ms

@Dennis- 2ms? Maybe this is a typo? Do you mean 0.2 seconds? Humans usually can only hear that a sound is late after 30ms. You can try it yourself by slightly moving two identical samples. After a certain amount of time you hear an echo. Before that

Off topic

163 answers, most recent 13 hours ago

RE: Magix support has not responded to support tickets for months

@tony-maye Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please

Photostory

8 answers, most recent on 2/15/2023

RE: [Solved] Inability to insert a video in a project on Photostory DeLuxe 2022

@bdesha Hi . . . . NVidia GeForce GT640 . . . I have a feeling that the replacement card is the cause of the problem that I am encountering . . . . I would agree - the GT640 is not usable by the program as it does not support NVENC - I would

Movie Studio

89 answers, most recent on 5/5/2025

RE: Upon importing my photos, they turn to black and white or all black

@me_again Hi Andy. I honestly don't know, Even those companies that still have a phone line, talk to a real person, help line often don't seem capable of helping. Just this week my wife had her car blocked in by a well known companies van. She could

SOUND FORGE

4 answers, most recent on 7/14/2025

RE: Sound Forge 17 and issues with Microsoft Sound Mapper

@Sdeleon101 Maybe it has nothing to do with the Microsoft Sound Mapper. Some computer systems might encounter problems with the Magix Low Latency audio driver that gets installed alongside Sound Forge. This is an old version of ASIO4ALL. If you

Music Maker

2 answers, most recent on 2/4/2024

RE: Problème d'affichage,

@Junior-Vixama Veuillez vous assurer que le pilote audio est correctement configuré. Accédez à Fichier > Paramètres > Paramètres du programme > Audio/MIDI. Sélectionnez le pilote Music Maker ASIO. Cliquez sur le bouton Avancé à côté de

Movie Studio

296 answers, most recent on 3/29/2025

RE: [Closed] Feedback on Movie Studio 2023

@ehawk50 Hi and welcome to the user to user forums. New topics can be posted using the New Topic box that would normally appear at the top of each webpage when browsing topics. That would have been your best bet. As for your problem, the Intel15

Samplitude

6 answers, most recent on 3/18/2024

RE: Monitor does not work when recording wave files.

@Joseph-Figueroa Monitoring instant needs the monitoring mode slider set to Mixer FX Monitoring Hybrid Engine. And you also need to select an ASIO driver.

Movie Studio

31 answers, most recent on 4/3/2024

RE: MEP 2022 freezes for 10-seconds everytime | 30-seconds after startup!!

Thanks, I have updated my signature with all that info.And I did already checked that my graphics driver is upto date :: And it was/is.

Movie Studio

18 answers, most recent on 4/9/2024

Intel Graphics Driver Disabling Waking Up By Mouse/KB bump

Not strictly a on-subject topic but knowing you lot are hot on the latest drivers... If you're recently developed trouble with your PC not waking up when you bump the mouse (it stays sleeping), it's probably the process "Intel Dynamic Application

Movie Studio

47 answers, most recent on 6/12/2023

RE: [Solved] extreme aliasing

@Emptyflight Hi Ron. To find out if it has anything to do with your graphics card or graphics driver, change all your settings on Import, processing and export to CPU and tick the 'Use dithering for output' in the box close to those which I always

Music Maker

16 answers, most recent on 2/18/2024

RE: MM2019 Prem unable to log into store

@Dustin09 Hi Thansk for the additional info. . . . . M audio mtrack usb interface . . Other programs like vcv rack , daw's and guitar rig are fine with 48. . . . . Have you installed the M-Audio drivers from the manufacturer for the USB interface,

Movie Studio

18 answers, most recent on 4/9/2024

RE: Intel Graphics Driver Disabling Waking Up By Mouse/KB bump

@AAProds Yes Al, latest driver. AndyW

Samplitude

8 answers, most recent on 3/2/2024

RE: No master audio signal in midi track only project

@Luca8650 If the Juno plays the MIDI notes it is connected fine. But Samplitude needs the audio signal back from the Juno as well. Can you show us a screenshot of your Audio Setup settings in Samplitude, too? Usually, you should have selected an

Samplitude

9 answers, most recent on 1/11/2025

RE: Can't get Samplitude to recognize my input

@Jim-Roshelli Is the 1-2 input maybe blocked by another application? Or what is shown in the ASIO driver Control Panel for your interface? SP - I opened the ASIO control panel and it had my interface listed, I had to check it and now everything

Music Maker

20 answers, most recent on 9/28/2024

RE: MIDI Issues Out of the Blue

@dmstar1956 Closing the lid should enable standby mode or sleep mode on your laptop. It's possible that your computer has problems to initiate the keyboard connection and audio device correctly after waking up. But usually, this problem should go

Music Maker

13 answers, most recent on 1/28/2024

RE: Connecting Guitar To PC (Windows 10 Pro) And Hear The Guitar Playing

@Oka To hear your playing you need to select an ASIO driver in the program settings of Music Maker. Ideally, this should be the ASIO driver of your audio interface which your guitar is connected to. Hello, it is connected straight to the PC with the

SOUND FORGE

77 answers, most recent on 2/4/2026

RE: SFPro continually crashes - versions 14-18

@SteveMTNO Ok, but it still needs be played back on appropriate audio hardware. Thanks for getting back to me so quickly, SP... My computer should be able to handle anything that I throw at it. Like I said, I'm only having problems in SF - no other

Movie Studio

18 answers, most recent on 4/9/2024

RE: Intel Graphics Driver Disabling Waking Up By Mouse/KB bump

"As soon as I reinstall the latest driver, it recurs." Aah, even to my untrained ear, nose and throat that's a bit of a giveaway 😏

Movie Studio

4 answers, most recent on 8/19/2024

RE: GPU is deactivated in export to MPEG4

@Robert-Szlezak Hi This would appear to be an intermittent issue for some users with the h.264 export format. Are the Intel UHD drivers also up to date? Try a full restart of the laptop Windows key, Power, Restart - not a shutdown John EBForum