• Video Pro X

  10 answers, most recent on 12/14/2018

  [Solved] Possible serious problem with Default mp4 export codec.
  I have tested this in both VPX and MEP, both latest versions, but it may have happened only after the latest updates to both apps. I'm also aware of a number of other users experiencing problems activating the mp4 codec but, in my case, the codec IS
• Movie Studio

  3 answers, most recent on 11/16/2018

  [Solved] No playback in MEP Plus, ver 18.0.1.209
  The playback feature won't work on MEP.  I've used older versions of MAGIX MEP in the past.  I just purchased the latest MAGIX Movie Edit Pro Plus; version 18.0.1.209 (UDP3) and installed it on a new Win10 computer.  I installed it and purchased the
• Movie Studio

  3 answers, most recent on 9/24/2018

  RE: [Solved] Technology support for new PC
  @Former user Hi . . . . i5-8600K with overclock while it is still 6 core and it has better base frequency than i7-8700 . . . . From the base frequency the i5 would appear to be the faster processor, however the i7 has a larger L3 cache at 12 MB (i5
• Movie Studio

  3 answers, most recent on 9/24/2018

  [Solved] Technology support for new PC
  Hello, a friend of mine is using Movie Edit Pro 2018 software and he would like to buy a new computer to speed up the work with this software. I want to help him to build up a new PC to suit his needs. I have read minimum and recommanded
• Movie Studio

  4 answers, most recent on 9/19/2018

  [Solved] Resetting aspect ratio to record 4:3
  Hello, am new to this forum. Have been recording/converting many VHS tapes recently. While the ones i recorded several weeks ago happily ended up with the aspect ratio of 4:3 – the recent ones end up as ‘stretched’ sideways. Have no real idea of
• Video Pro X

  21 answers, most recent on 6/26/2020

  [Solved] Hardware Acceleration for HEVC encoding
  Hello everybody, I am currently trying to export a ~10 minutes long video (1920 x 1080 at 60fps) with HEVC, but it takes around 5 times as long (~50 minutes although I haven't let the whole process finish but only let it run for a few minutes) for
• Movie Studio

  8 answers, most recent on 8/29/2018

  RE: [Solved] Would someone help me Find a GPU that I can enable HWE to help a bit
  @Anishinabefilm Hi It is possible that the installation of the NVidia has disabled the Intel iGPU in the BIOS. You can check this using Windows Device Manager - you should see the Intel listed as shown below - this is my computers display adapter
• Web Designer

  One answer, on 8/18/2018

  RE: [Solved] Formatting Tables
  @Alan-Willison Hi . . . . I don't want the whole grid as I want to group some cells together . . . After a lot of testing and searching the Internet, in particular the Talk Graphics forum, it would appear this cannot be done other than by editing
• ACID

  2 answers, most recent on 8/8/2018

  [Solved] Display glitch on clip properties
  I`m a long term user of acid pro so really pleased to see a new version and keen to get back to working in the best DAW for workflow imo to date. I`ve been trying it out but the clip properties pull out window is almost entirely obscured by a big
• Video Pro X

  5 answers, most recent on 7/24/2018

  RE: [Solved] Avoid 'Calculating graphics data...' when loading existing project?
  Hi . . . . 'Calculating graphics data...' The video is an hour long, so it takes about 3 minutes for the calculating to complete. . . . . Talk about a coincidence I have just been fixing a 'similar' issue with VPX 10 which could be related. I do not
• Video Pro X

  5 answers, most recent on 7/24/2018

  [Solved] Avoid 'Calculating graphics data...' when loading existing project?
  I'm still on Video Pro X6, even though I have X10, because X6 plays back with less choppiness. Recently, I bought a Sony PXW-Z150 and recorded in Mpeg2 HD 1080p25. The file extension is .MXF. Starting a new project in VPX6, I choose PAL 1080i25 as
• Music Maker

  One answer, on 6/20/2018

  RE: [Solved] Can't open Magix Music Maker
  Hi there, You might want to get in touch with MAGIX support, if you haven't done so yet. This kind of problem calls for a more detailed technical analysis. In a nutshell: Most problems we have seen with this current generation of Music Maker not
• Movie Studio

  2 answers, most recent on 5/24/2018

  RE: [Solved] insane render time + laggy gui
  @Losat Hi . . . . My system: Ryzen 1800x; GTX 1080; ASUS Crosshair VI Hero (mobo); 960 EVO M.2 250GB; 32GB RAM; Win 10 Pro. Using MEP17Plus . . . . The slow rendering is because there is no Hardware Acceleration support from the GTX 1080, ie CUDA
• Movie Studio

  4 answers, most recent on 4/14/2018

  RE: [Solved] v17.0.2.166 is using all my CPU Editing.
  Hi Thanks for the specs, that helps a great deal. The following settings can help improve performance. Nvidia control panel - the Intel UHD Graphics 630 is used for acceleration instead of the GTX1060. Program settings Import/Export tab - Hardware
• Web Designer

  6 answers, most recent on 3/15/2018

  RE: [Solved] Embeding audio in page or object
  Yes, was resolved over on Talkgraphics by using some Java script input which is necessary in order to get music to play automatically with out the control being visible. Good help over there, thanks everyone for referring me. PS: The audio I am
• Movie Studio

  8 answers, most recent on 3/1/2018

  [Solved] Magix Movie Edit Pro Premium UNUSABLE Since Update! Please Help!
  I have been a faithful Magix user for 4 years and have really enjoyed the latest, Magix Movie Edit Pro Premium however since the update two days ago, my entire program has been useless. I can open old videos or begin new ones but within 5 minutes
• Movie Studio

  4 answers, most recent on 2/18/2018

  [Solved] Import of video file cuts off ending
  Hi all, wonder if you can help. I have an issue where I am importing a video file of length 1h 07m 32s - this is an .mp4 file at 24.02fps according to the file properties in Windows Explorer. When the file is viewed by Movie Edit Pro 2016 Plus, the
• Movie Studio

  One answer, on 2/13/2018

  RE: [Solved] IDE is blurry
  Hi Rick This is a common problem with the UHD screens - usually a mismatch between the graphics card settings, too low resolution, and the monitor resolution - for the Samsung see here for suggested solutions. Also try changing the Disable full
• Photostory

  7 answers, most recent on 2/20/2018

  [Solved] Photo Story 2018 will not export my project
  Hi, Athlon2 X4 , 3 GHz , 16 GB RAM, ASUS HD6570 250GB ssd OS. Win7 X 64bit Photostory 2018 Had just finished an 8 GB slide show and wanted to export it on a Mpeg 4 file, to my computer. Pressed the correct buttons and up came a notice informing me
• Music Maker

  One answer, on 2/8/2018

  RE: [Solved] Wha
  Hi and welcome to the forum A few tips on posting in the forum:- Please read this topic and put the following information in your profile signature so we do not have to ask for it:  Computer specification - processor make/model, graphics card or
• Web Designer

  4 answers, most recent on 2/2/2018

  [Solved] Download Manager instantly crashing, is there a direct download?
  I'm trying to download & install Web Designer 15 Premium using the download manager program, but it instantly crashes after authorizing UAC, I see a quick graphic come up that looks like a "loading" circle and then it disappears, and watching my
• Photostory

  8 answers, most recent on 1/12/2018

  [Solved] Help with "TV anti-cropping"
  Hi, I am trying to understand and use the "TV anti-cropping" tool in Photo Story deluxe 2017/8. It looks so easy, but after copying the clip to a pen drive and displaying the diagram on my TV screen, there appear to be two % age values at each
• Other products

  21 answers, most recent on 1/6/2019

  RE: [Solved] Error: Can't find the name of Intel ICD OpenGL driver
  Hi Michael, It's expected that the problem would show up again after installing a patch, since this reverts the settings changed by the fix back to the default values. The fix has been updated in the meantime. If you're still getting the expired
• Movie Studio

  4 answers, most recent on 12/13/2017

  RE: [Solved] Can not import MOV files
  Hi . . . . What is wrong with my VideoDeluxe15Plus? . . . . We need more information: Computer specification - processor make/model, graphics card or chipset, RAM,  hard drive configuration, sizes and free space?  Windows version and is it up to