• Music Maker

  12 answers, most recent on 8/18/2023

  [Solved] There are no samples.
  Hello. I use Magix Music Maker (64bit) for a long time. But today, app log me out and after logon i saw that all of sample packs that i`ve bought are disapears. I can see only basic packs. Some of packs that i`ve bought was with license for
• Movie Studio

  17 answers, most recent on 9/25/2023

  [Solved] Spacebar not stopping where I point to .... and where is tech support
  After a long hiatus with no video editing, I recently began using it. (Just tried using 2023 a short time ago, but it was always crashing, even at loading.) Using Windows 10. Now trying the 2024 test version. So far, no crashes. My major problem at
• Movie Studio

  2 answers, most recent on 11/14/2023

  [Solved] Black Program Preview Screen
  I recently upgraded to Movie Studio 2024 from Movie Edit Pro Premium 2022. However, there is no video display on program preview, but audio is working. This happened to me back then when I upgraded Movie Edit Pro Premium 2020 to 2022. I got help at
• Photostory

  5 answers, most recent on 1/27/2025

  RE: [Solved] adding photo's
  @LJ-Kearney Hi Which version and patch version of Photostory are you using - see under Help, About... to get this information ? . . . . adding photos on story wall .... when i add photo's it adds before the last photo? is there a setting that
• Movie Studio

  16 answers, most recent on 7/17/2024

  [Solved] MMS 2025 Suite - BCC Boris FX Chroma Key Studio
  I am considering upgrading MMS 2024 Platinum to MMS 2025 Suite for the BCC Boris FX Chroma Key Studio.Question 1: It does appear to be quite complex compared to MMS chroma key and NewBlue, so will it be worth it?Question 2: Can it also be used in
• Music Maker

  2 answers, most recent on 9/23/2023

  [Solved] old soundpools on 2024
  I apologize if there is already an answer but I couldn't find it. I simply ask if there is the possibility of using the old soundpools (music maker 5) in the current 2024 version. Thank you all.Moreno.
• Music Maker

  2 answers, most recent on 7/18/2024

  [Solved] GUI locked out - anyone ever seen this (pic)
  I'm only able to see half of the track GUI.See pic.I'm not able to get it back.Anyone ever seen this or know how to fix? Happened after the update.
• Music Maker

  One answer, on 10/13/2023

  [Solved] (Solved) Loops Unlimited Not Working
  Loops Unlimited is showing up in my subscriptions in Magix Music Maker Premium 2024 program home page, but it's not working in the store, the only option is to buy the soundpools. I have restarted Magix Music Maker Premium 2024 3 times. I tried
• Movie Studio

  One answer, on 12/5/2025

  RE: [Solved] Codec Magix
  @Daniel-Richardet Bienvenue sur les forums d'entraide Magix. Ce forum n'est pas un moyen de contacter l'équipe Magix et les données confidentielles, telles que vos numéros de commande et de série, ne doivent en aucun cas y être publiées. C'est
• SOUND FORGE

  2 answers, most recent on 12/1/2023

  [Solved] can't run without r/c admin
  soundforgepro 10.0.507 / win10 home when i open sound forge, i get an admin message saying that this program needs admin privileges to register. the sony tool opens and does nothing.     the program runs fine in admin mode but, drag and drop
• Movie Studio

  12 answers, most recent on 9/21/2023

  RE: [Solved] Playback Magix Studio 2023
  It seems to be solved. I bought a new TV, then I took a pure .mts file and with no any settings I exported it to .mp4 format and put it on tv. Playback worked with no problem. Time has passed from my old tv.
• Movie Studio

  2 answers, most recent on 12/8/2023

  [Solved] Travel Maps for Movie Studio
  Why are there no aeroplanes available as icons in MAGIX\Movie Studio 2024 Suite version of 'Travel Maps' ? When were the aeroplanes discontinued and why? There is only a limited number of places you can actually drive to in a little red car:
• Music Maker

  12 answers, most recent on 8/18/2023

  RE: [Solved] There are no samples.
  I`ve solve the problem. All samples that i`ve bought was registred at producerplanet.com. I just logged in  there and downloaded all packs that was purchased through Magix. And after that i just added it into library.
• Music Maker

  2 answers, most recent on 3/10/2024

  RE: [Solved] Loop Waves display issue
  @ProductionSavard There is an option in the View > Arranger menu to disable the stereo representation of Waveforms. For some reason they sometimes won't show up if the stereo graphics mode is enabled. I hope this helps you.
• Music Maker

  2 answers, most recent on 8/26/2023

  [Solved] Unwanted "fan blade" effect / VST3 instrument settings not saving
  Hello! I think I have a rather unique problem in that I cannot find any information on this particular issue.I graduated to Magix Music Maker Premium 2023 back in April.  I'd been using the Premium 2013 version for 10 years and it served me well,
• Movie Studio

  17 answers, most recent on 9/25/2023

  RE: [Solved] Spacebar not stopping where I point to .... and where is tech support
  @AAProds @KScott I don't have an earlier version to test, at the moment as mentioned you have to click on the area at the top of the timeline (I've coloured green) but i often click on the area below the clip (I've coloured red) because I've got
• Music Maker

  6 answers, most recent on 12/7/2023

  [Solved] Failed to create OpenGL context for format QSurfaceFormat 2.0
    I had to return a workstation I bought due to crashes, and this tower was supplied by a family member, it's software goes back to 2012, but it has Win10 64-bit loaded up successfully. No error messages were returned when first loading up magix mm,
• Samplitude

  2 answers, most recent on 10/10/2023

  [Solved] Meters freeze in playback Samplitude ProX2 suite
  Help!! I've had this problem before and can't remember how I resolved it. The Meters rise to a peak level and freeze (hold that position). They are normally dynamic and move as the SPL moves...I need to see the dynamic range as it happens. How to
• SOUND FORGE

  18 answers, most recent on 3/20/2024

  RE: [Solved] Sound Forge blurry with 4K (3840 x 2160 150% scale)
  @Endre-Nagy These are user to user forums so it is very unlikely that any of the developers will see your post, sorry. I would suggest you send your comments to infoservice@magix.net and request they be forwarded to the development team. JeffForum
• Other products

  One answer, on 11/6/2023

  [Solved] Non-commercial, Commercial (Royalty Free) download limit reached
  Hi I tried to download Ambient - Sleep on wave files but it said download limot reached. I was downloading other files at the same time. Can you help please many thanks   Aidan Campbell
• Music Maker

  4 answers, most recent on 8/15/2023

  [Solved] Audio keeps jumping when I try to move it
  I like to use magix to edit music to my liking like remixes etc and never had a problem before and I decided to update as I kept getting the pop up and now when I try to edit this keeps happening? how do I fix it thank you. I uploaded a clip in the
• SOUND FORGE

  12 answers, most recent on 3/27/2024

  RE: [Solved] [Solved] SoundForge 17.0.2 crackling
  I resolved the crackling sound issues on my Windows 10 system using Sound Forge 17.0.2. I navigated to Preferences > Audio and set the Playback buffer to 0.9. This effectively eliminated the crackling sounds after a system restart. Initially,
• Movie Studio

  5 answers, most recent on 9/14/2023

  RE: [Solved] 'Automatic check failed' trying to update old Movie Edit Pro
  @browj2 I've sent you a PM with a patch link I was sent by support. Great support for such an old program 👍👍
• Movie Studio

  4 answers, most recent on 8/19/2024

  [Solved] GPU is deactivated in export to MPEG4
  Hi! My problem is the message: "Please update your graphics card. Hardware encoding has been deactivated". The message appears when trying to export a 360 movie from the GoProMAX2 project (a project based on 5.6k HEVC movies) to MPEG4 format. My