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  • Movie Studio
    4 answers, most recent on 2/1/2022
    I don't understand the new interface in mOVIE Studio 18
    OK. Been using VEGAS Movie Studio 13 through 17. Upgraded to 18. New Interface! No instructions. Don't know where to start?    
  • Other products
    2 answers, most recent on 1/27/2022
    RE: Magix Video Saver
    @Arve-Hjerts Hi . . . . Can not change from MVY to MPEG-2 . . . . A .MVY file is a Video Easy Project file and contains only instructions for the program which reference the videos used in the project.. To export to a video file you must load the
  • Xara Designer Pro
    2 answers, most recent on 1/26/2022
    Can't upload my website
    I'm using Xara 18.5.0.63630  DL to design my website. I'm on Windows 11 I have two domain names registered with Magix - www.pennymccarthyfuneralcelebrant.co.uk and www.funeralcelebrantshropshire.co.uk and I've been through the process to 'purchase'
  • SOUND FORGE
    3 answers, most recent on 1/25/2022
    RE: Saving a downloaded user manual
    Thanks for your responses. I ran into the same problem from the "Instructions" section. It turns out that Chrome has a tab in its advanced properties section that I had checked; it automatically opens some downloaded files in Acrobat. The SFP 15
  • SOUND FORGE
    3 answers, most recent on 1/25/2022
    RE: Saving a downloaded user manual
    Hi @gerald-d and welcome to the Magix Sound Forge users community. Your browser is opening the file in an add-on instead or saving it. If you cannot save it in Acrobat (or whatever) some reason. try this;Right-click the SFP 15 "Instructions" entry
  • Music Maker
    2 answers, most recent on 1/21/2022
    Audio Problem on New Installation Plus Drowning in Despair
    Hi I am totally new to Music Maker and very old. I have downloaded and installed the latest free version on my Gaming Laptop. I have dragged some a "Right Strings D" into the composing area and when it plays it sounds like a slightly melodic phrase
  • Photostory
    No answers, created on 1/19/2022
    HOPELESS PROGRAM
    I have purchased and installed Photostory Delux at least three times. On each occasion, the update message appears. I follow the instructions and open the program to once again receive the update message. I cancel it and select "help" to see the
  • Video Pro X
    8 answers, most recent on 1/18/2022
    RE: Software Freezes after I start new (or load old) project
    @johnebaker - Sorry for the delay. I was out of town. Here is a sample MediaInfo per your instructions: GeneralComplete name                            : F:\FPC Video files\FPC - Jan 12 2022\CAM 2\8N7A0905.MOVFormat                                  
  • SOUND FORGE
    2 answers, most recent on 1/12/2022
    RE: Magix Service Center does not display "My Products" to get serial #s
    Thank you so much! The download is complete. I will suggest to my retailer that they include your redemption link in their instructions.
  • SOUND FORGE
    2 answers, most recent on 1/12/2022
    Magix Service Center does not display "My Products" to get serial #s
    I cannot download SOUND FORGE Audio Studio 15. When I use the link my retailer provided to SOUND FORGE, "Magix Service Center" does not display "My Products" to provide serial numbers as claimed in instructions. I look forward to using your product.
  • Other products
    16 answers, most recent on 1/26/2022
    RE: Missing email with link to download PC check & Tuning 2022 withe activ
    There were no instructions in the email. The email explicitly stated it was the serial # for PC Check and Tuninhg 2022. Now Magix is asking me to send them a screen shot of the page where I entered the serial number. What do they need that for? Why
  • Web Designer
    One answer, on 1/10/2022
    Where is the website editor in Xara to paste code?
    I've created a website using Xara Web design Premium 12. I'm using Windows 10, I'm trying to embed Ecwid store facility, but don't know where to paste the copied code from the ecwid dashboard. Where do I find the website editor, I need precise
  • Other products
    16 answers, most recent on 1/26/2022
    RE: Missing email with link to download PC check & Tuning 2022 withe activ
    @emmrecs, Hi Jeff Thanks for the info on the code you removed. @LAURIE-SOLOMON Hi I would agree with Jeffs remark regarding the code possibly being a redemption code - if this is the case there should be instructions in the email regarding how to
  • Movie Studio
    3 answers, most recent on 1/10/2022
    RE: Entry point D3D11CreateDevice could not be located in Qt5WebEngineCore
    Thank you for the quick response. I followed the instructions and with one pass fixed my issue. Thanks again!
  • SOUND FORGE
    4 answers, most recent on 1/8/2022
    RE: Update issues - crashing and static
    Firstly, which version of SF do you have? Read the 'Sticky' at the head for the main Sound Forge forum page. If you have Audio Studio, there is an issue with the low latency driver that is known to cause static noise issues. A relatively simple
  • ACID
    6 answers, most recent on 1/7/2022
    RE: Error message
    Full error message is Error: 0XC000005 (Musicstudio_x64exe) The instruction at 0x0000000141F0170 referenced memory at 0x0000000000000230. The memory could not be read. Please restart the program to enable all the functions.
  • SOUND FORGE
    One answer, on 1/4/2022
    RE: Crash after dropping markers
    I can not duplicate any abnormal behavior with the "Insert> Marker" menu or the "M" key shortcut. I do not recall any reports of the abnormality either. - I would first try resetting SF in the 'File' menu. "Reset and clear cached data". Close and
  • Samplitude
    4 answers, most recent on 1/4/2022
    How do I connect Samplitude ProX 6 to the Tascam Model 12?
    I just bought the software and I know nothing. I am looking for the basic starting setup connection instructions to use the Tascam Model 12 as the interface device.
  • Rescue Your Videotapes!
    One answer, on 1/4/2022
    No instructions on how to do this.
    I can find no instructions with the package that arrived on what I'm supposed to do to convert VHS tapes to digital. Video easy Rescue your Videotapes! Serial number removed by moderator
  • Movie Studio
    One answer, on 1/3/2022
    RE: not working
    @marco-ponce Hi What error messages are you getting? Did you try copy and pasting the whole serial number - including the P3- prefix into the activation dialog? If you did not buy direct from Magix and have an voucher to redeem follow the
  • Web Designer
    5 answers, most recent on 12/31/2021
    RE: Updating websites using Designer Pro X (latest version)
    BrownJ2, Agreed, buying "Web Designer Pro" would be redundant, but if it has a better manual I would spend fifty-plus dollars just to get the manual dedicated to web development only. I still want to know if the Web Designer manual has more content
  • Music Maker
    One answer, on 12/27/2021
    Activate my Music Maker Plus 2022 program.
    I purchase Music Maker from Guitar Center and was sent an activation code. I have tried many times to find a way to activate the program with no success. I follow the instructions on the video but still nothing. It says I will get a pop up to inter
  • Music Maker
    13 answers, most recent on 12/29/2021
    RE: VITA 2 - How many instruments should VITA 2 have?
    Thank you for your reply John. I did all of that and am still unable to open VITA instruments or the Editor for VITA. I have a service ticket opened with Magix Support and am hoping they will find a solution for me. I wrote them the following - Than
  • ACID
    2 answers, most recent on 12/26/2021
    Recording midi on Acid Pro.
    Bit of a newb question here, but am having difficulty recording MIDI on Acid Pro 10. I can play midi and select different virtual synths, but getting it to record seems more difficult than it should be. I also have Magix Music Maker and that is
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